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Troubleshooting > Message Appears on the Computer Screen
U331
Message Appears on the Computer Screen
Error Number: B200 A printer error has occurred. Turn the printer off and unplug the power cord of the
printer from the power supply. Then contact the service center. Is Displayed
Error Number: **** A printer error has occurred. Turn the printer off and then on again. If this doesn't
clear the error, see the user's guide for more detail. Is Displayed
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Automatic Print Head Alignment Is Displayed
Error Regarding the Power Cord Being Unplugged Is Displayed
Writing Error/Output Error/Communication Error
Other Error Messages
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
Error Number: B200 A printer error has occurred. Turn the printer off and unplug the
power cord of the printer from the power supply. Then contact the service center. Is
Displayed
Turn off the printer, and unplug the power cord of the printer from the power supply.
Contact the service center.
Error Number: **** A printer error has occurred. Turn the printer off and then on again. If
this doesn't clear the error, see the user's guide for more detail. Is Displayed
"****" is displayed in the alphanumeric character and depends on the error occurred.
5100 or 5110 Is Displayed
Confirm the movement of the Print Head Holder blocked.
Cancel printing from your computer and turn off the printer. Then clear the jammed paper or
protective material that is preventing the Print Head Holder from moving, and turn on the
printer again.
Important
Be careful not to touch the components inside the printer. The printer may not print out
properly if you touch it.
If the problem is not resolved, contact the service center.
Four-Digit Alphanumeric and "Printer error has occurred." Is Displayed
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
Error Regarding Automatic Duplex Printing Is Displayed
Check: See
Cannot Print Properly with Automatic Duplex Printing
and take the
appropriate action.
Error Regarding Automatic Print Head Alignment Is Displayed
Check: See
Eleven flashes:
in
Alarm Lamp Flashes Orange
and take the
appropriate action.
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