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Troubleshooting
68
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to
print images that have high color saturation.
Color Intensity setting
is too high
Reduce the I
I
ntensity setting in the printer driver and try printing again.
1. Open the P
P
rinter Properties dialog box.
2. On the M
M
ain tab, select M
M
anual for
Color Adjustment, and then click S
S
et.
3. Drag the I
I
ntensity slide bar to adjust the intensity.
1. Open the P
P
rint dialog box.
2. Select C
C
olor Options from the pop-up menu.
3. Drag the I
I
ntensity slide bar to set the intensity.
Paper feed roller is
dirty
Clean the paper feed roller.
See “P
P
aper Does Not Feed Properlyon page 71.
Printed Surface is
Scratched
Inappropriate paper
type is used
Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoidon page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using B
B
orderless Printing. Ensure that the paper you are using is compatible
with B
B
orderless Printing.
See “M
M
edia Types Suitable for Borderless Printingon page 38.
Thick paper is used Select the P
P
revent paper abrasion check box to widen the clearance between
the Print Head and the loaded paper.
1. Open the P
P
rinter Properties dialog box.
2. Click the M
M
aintenance tab and then C
C
ustom Settings.
In Windows XP, Windows 2000, and Windows NT 4.0
When not logged on as a computer administrator or
Administrators, you cannot open the C
C
ustom Setting dialog
box.
For further information on how to log on as an administrator,
refer to your Windows documentation.
3. Select the P
P
revent paper abrasion check box and click S
S
end.
Click O
O
K when the confirmation message appears.
1. Open the B
B
J Printer Utility dialog box.
2. Select C
C
ustom Settings from the pop-up menu.
3. Select P
P
revent paper abrasion.
When P
P
revent paper abrasion is selected in the P
P
rinter Properties dialog box
(Windows) or selected from C
C
ustom Settings in the B
B
J Printer Utility dialog box
(Macintosh), the setting is also applied under direct printing with the digital
camera.
Paper abrasion can be prevented by pressing the R
R
ESUME/
CANCEL button on the printer. With the printer on, hold down the
RESUME/CANCEL button until the P
P
OWER lamp flashes seven
times. To cancel the setting, turn off the printer.
Problem Possible Cause Try This
72


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