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Message (Support Code) Appears
This section describes some of the messages that may appear.
Note
A support code (error number) is displayed for some errors. For details on errors that have support
code, see List of Support Code for Error.
If a message appears on the printer's LCD, see below.
Message Appears on Printer's LCD
If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on Printer's LCD
Check the message and take appropriate action.
Cannot connect to the server; try again
The printer cannot connect to the server due to a communication error.
Press the printer's OK button to cancel the error and try again after a while.
Data error
A power failure has occurred or the power cord has been unplugged when the faxes are stored in the
printer's memory.
Important
If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory
are deleted.
Press the printer's OK button to cancel the error.
The list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed.
For details, refer to Summary of Reports and Lists.
See Unplugging the Printer for unplugging the power cord.
Check page size
The size of the loaded paper is different from that specified in the paper size setting.
Check Paper Source, Page size, and Media type of Fax paper settings in Fax menu, and load the
specified paper. And then, press the printer's OK button to cancel the error.
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