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Canon PIXMA G550 - Windows Manual

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If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1 Check power status of printer and device (e.g. smartphone/tablet).
Turn on the printer or your device.
If the power is already turned on, cycle the power switch.
Check2 Is Wireless Direct enabled?
From the Setup menu screen, select Device settings > LAN settings > Wireless Direct > Switch WL
Direct in this order and select Yes.
Check3 Check settings of device (e.g. smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4 Check that printer is selected as connection for devices (e.g. smartphone/
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network settings information of the printer.
•Display on the LCD.
•
LAN settings
•Print the network settings.
•
Printing Network Settings
Check5 Check that wireless direct password set for printer is entered correctly.
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network settings information of the printer.
• Display on the LCD.•
LAN settings
• Print the network settings.•
Printing Network Settings
Check6 Check that printer is not placed too far away from devices.
If the distance between the printer and devices is too far, wireless communication becomes poor. Place the
printer and devices close to each other.
Check7 Check that 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
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