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When Error Occurred
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, a message is displayed on the computer screen or the printer. Depending on the
error, a Support Code (error number) is displayed on the computer screen or the LCD.
When a Support Code and a message are displayed on the computer
screen (Windows):
When a Support Code and a message are displayed on the printer
(LCD):
For details on how to resolve errors with Support Codes, see List of Support Code for Error.
Note
For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
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