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Cannot Send a Fax
Check1
Is power turned on?
You cannot send faxes if the power is turned off. Press the ON button to turn the power on.
If you unplugged the power cord without turning off the power (the ON lamp is lit), reconnecting it turns on
the power automatically.
If you unplugged the power cord after pressing the ON button to turn off the power (the ON lamp is off),
reconnect it, and then press the ON button to turn on the power.
If the power was turned off due to power failure, etc., the power is automatically turned on when the power
failure is resolved.
Important
Confirm that the ON lamp is off before unplugging the power cord, and then unplug the power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory are deleted.
For details on how to unplug the power cord, see
Unplugging the Printer.
Note
If the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord, the
list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed after turning
the printer on.
Summary of Reports and Lists
Check2
Is document being sent from memory or the fax being received into memory?
When the message for the transmission/reception is displayed on the Fax standby screen, a fax is being sent
from/received into printer's memory. Wait until the transmission/reception is complete.
Check3
Is telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
Check4
Is Hook setting set to Disable?
When you send a fax manually, dial the number with Enable selected for Hook setting in Security control
under Fax settings, or dial the number using the telephone connected to the printer.
Fax settings
Check5
Is Dial tone detect set to ON?
Resend the fax after a while.
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