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An Error Occurs
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer
screen. For some errors, the Alarm lamp and the ON lamp flashes alternately. Check the status of the
lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Flashes of Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause Support Code
2 flashes Machine is out of paper or paper does not feed. 1000
3 flashes Paper is jammed in paper output slot or in rear tray. 1300
4 flashes Cartridge is not installed properly. 1470
5 flashes Print head may be damaged. 1403
Cartridge cannot be recognized. 1471
Appropriate cartridge is not installed. 1476
7 flashes Cartridge is not installed in correct position. 1474
More than one cartridge of the same color is installed. 1475
8 flashes Ink absorber is almost full. 1700, 1701
9 flashes Protective material or tape may still be attached to cartridge holder. 1890
11 flashes Cannot perform printing with current print setting. 4103
14 flashes Cartridge cannot be recognized. 1473
15 flashes Cartridge cannot be recognized. 1472
571
571


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Canon Pixma G3501 Mac User Manual - Dutch - 669 pages

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