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Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the machine.
Check the cause of your problem according to the connection method.
Cannot Communicate with Machine over Wireless LAN
Cannot Communicate with Machine while It Is in Access Point Mode
Note
For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Cannot Communicate with Machine over Wireless LAN
If your smartphone/tablet cannot communicate with the machine, check the following.
Check1
Make sure machine is turned on.
Check2
Is Wi-Fi lamp of machine lit?
If the Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN.
1.
Press and hold Wi-Fi button, and then release button when ON lamp flashes.
2.
Press Color button, Black button, and then Wi-Fi button in this order.
When the ON lamp changed from flashing to lit and the Wi-Fi lamp lights up, the wireless LAN is
enabled.
Check3
Are network settings of machine identical with those of wireless router?
Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the machine, print out the network setting information.
Printing Network Settings
If the network settings of the machine are not identical with those of the wireless router, change the network
settings of the machine to match with those of the wireless router using IJ Network Tool.
Check4
Are network settings of your smartphone/tablet identical with those of wireless
router?
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Others manual(s) of Canon Pixma G3501 Mac

Canon Pixma G3501 Mac Quick start guide - English - 2 pages

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Canon Pixma G3501 Mac User Manual - Dutch - 669 pages

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