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Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the
rear tray, or if the jammed paper remains inside the printer, remove the paper following the instructions
below.
Note
If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
Stop button to stop the printing before you turn off the printer.
1.
Turn off printer and unplug it.
2.
Open scanning unit / cover.
Important
Do not touch clear film (A), white belt (B), or tubes (C).
If you soil or scratch these parts by touching them with paper or your hand, it could damage the
printer.
3. Check if jammed paper is under cartridge holder.
If the jammed paper is under the cartridge holder, move the cartridge holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the cartridge holder, hold the top of the cartridge holder and slide it slowly to the far right
or left.
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