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In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers
and Faxes.
3. Open printer driver properties.
In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon
(where "XXX" is your machine's name), and then select Printer properties.
In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your
machine's name), and then select Properties.
4.
Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing
in Printer column is selected for Print to the following port(s).
Note
When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
If setting is incorrect:
Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
If printing does not start even though the machine is connected to the computer using a USB cable
and the port named "USBnnn" is selected:
In Windows 10, click Start button and select All apps, Canon Utilities, Canon My Printer, Canon
My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, and then select your machine's name.
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to
set the correct printer port, and then select your machine's name.
In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon
Utilities, Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer.
Follow the on-screen instructions to set the correct printer port, and then select your machine's
name.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.
If printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the
machine is used over LAN:
Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx" as you checked in step 4, and then associate
the port with the printer using Associate Port in Settings menu.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.
Check3
Make sure machine is properly connected to computer.
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