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ScanGear (Scanner Driver) Error Messages
If an error message for ScanGear (scanner driver) appears, check the error code and follow the
corresponding solution.
Error Code Error Message
Solution
1
4
10
122
151
175
176
177
Error in scanner.
Turn off scanner and follow instructions in User's Guide.
Scanner driver will be closed.
Make sure that your scanner or
printer and the computer are con-
nected correctly.
Delete MP Drivers, then reinstall
MP Drivers from the Setup CD-
ROM or the web page.
Refer to "Deleting the Unnecessary
MP Drivers" for your model from
Home of the Online Manual for how
to delete MP Drivers.
Your scanner or printer may be
damaged.
Restart the computer, then recon-
nect your scanner. If the same er-
ror message still appears, contact
the service center.
140 Printer is in use or an error has occurred. Check status.
Scanner driver will be closed.
Wait for the device operation to fin-
ish, then scan.
145 Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- Scanner is disconnected.
(It is disconnected from LAN, if using on LAN.)
Please check and try again.
Scanner driver will be closed.
Make sure that your scanner or
printer is turned on.
Delete MP Drivers, then reinstall
MP Drivers from the Setup CD-
ROM or the web page.
Refer to "Deleting the Unnecessary
MP Drivers" for your model from
Home of the Online Manual for how
to delete MP Drivers.
Make sure that the selected appli-
cation source is correct. Refer to
the application's manual for details.
Check the printer status.
With USB connection, check the
connection of the USB cable and
reconnect as required.
With network connection, check the
connection status and reconnect as
required.
With network connection, specify
the scanner to use with IJ Network
Scanner Selector EX.
155 Cannot communicate with scanner.
Cable may be disconnected or scanner may be turned
off.
Check status.
Scanner driver will be closed.
156 Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- USB cable is disconnected.
Please check and try again.
Scanner driver will be closed.
157 Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from
Wired LAN.
- (If using wireless LAN connection) Signal strength is
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