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Cause
Printer error has occurred.
What to Do
Cancel printing and turn off the printer.
Check the following:
Make sure cartridge holder motion is not impeded by stabilizer, jammed paper, etc.
Remove any impediment.
Make sure the cartridges are properly installed.
Open the scanning unit / cover, and then push the cartridge locking cover to make sure the cartridges
are installed properly.
Alternatively, push the joint buttons until they click into place.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
When clearing an impediment to cartridge holder motion, be careful not to touch clear film (A), white
belt (B), or tubes (C).
If you soil or scratch these parts by touching them with paper or your hand, it could damage the
printer.
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
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