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When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, the Alarm lamp flashes, or the ON
lamp and the Alarm lamp flashes alternately.
For Windows, a support code (error number) may appear on the computer screen.
For macOS, you can check the support code (error number) on the Remote UI.
Check the status of the lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Flashes of Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of
flashes
Cause Support Code
2 flashes Printer is out of paper or paper does not feed. 1000
Paper cannot be fed because the paper feed rollers are dirty. 1070
If the Paper lamp is also flashing:
Paper size settings at printer driver do not match the paper size registered in
the printer.
2114
3 flashes Paper is jammed at the paper output tray or on the rear tray. 1300
4 flashes Print head is not installed properly. 1470
5 flashes Ink valve is closed. 1366
Print head cannot be recognized. 1431
1432
1471
Appropriate print heads are not installed. 1476
217
217


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