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Volg de onderstaande procedure om de apparaatstatus te controleren.
1.
Selecteer Configuratiescherm (Control Panel) > Hardware en geluiden (Hardware
and Sound) > Apparaatbeheer (Device Manager).
Opmerking
Als het scherm Gebruikersaccountbeheer (User Account Control) wordt weergegeven,
selecteert u Doorgaan (Continue).
2. Open Ondersteuning voor USB-afdrukken (USB Printing Support Properties).
Dubbelklik op USB-controllers (Universal Serial Bus controllers) en op Ondersteuning voor
USB-afdrukken (USB Printing Support).
Opmerking
Als het scherm Ondersteuning voor USB-afdrukken (USB Printing Support Properties)
niet wordt weergegeven, controleert u of de printer goed op de computer is aangesloten.
Controle 2
Controleer of de USB-kabel goed is aangesloten op de printer en de
computer.
3. Klik op het tabblad Algemeen (General) en controleer of er een apparaatprobleem is.
Als er een apparaatfout wordt weergegeven, raadpleegt u Windows Help om deze te verhelpen.
Andere foutberichten (Windows)
Controle
Controleer het volgende als er een foutbericht buiten de printerstatusmonitor
wordt weergegeven:
Kan niet spoolen wegens onvoldoende schijfruimte (Could not spool successfully due to
insufficient disk space)
Verwijder onnodige bestanden om schijfruimte vrij te maken.
Kan niet spoolen wegens onvoldoende geheugen (Could not spool successfully due to
insufficient memory)
Verhoog de beschikbare hoeveelheid geheugen door andere toepassingen te sluiten.
Als u nog steeds niet kunt afdrukken, start u de computer opnieuw op en probeert u nogmaals af te
drukken.
Kan printerstuurprogramma niet vinden (Printer driver could not be found)
Verwijder het printerstuurprogramma aan de hand van de procedure in Het onnodige
printerstuurprogramma verwijderen en klik hier om het opnieuw te installeren.
Afdrukken Toepassingsnaam mislukt (Could not print Application name) - Bestandsnaam
Probeer nogmaals af te drukken nadat de huidige taak is voltooid.
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