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Installatie van het printerstuurprogramma mislukt (Windows)
Als het printerstuurprogramma niet correct is geïnstalleerd, controleert u of alle Windows Updates zijn
toegepast. Als niet alle Windows Updates zijn toegepast, past u alle Windows Updates toe.
Nadat u Windows Update hebt gecontroleerd, voert u de volgende stappen uit om het
printerstuurprogramma te installeren.
1.
Open het scherm om het printerstuurprogramma te verwijderen.
Voor Windows 10:
Selecteer Instellingen (Settings) > Apps.
Voor Windows 8.1 / Windows 7:
Selecteer Configuratiescherm (Control Panel) > Programma's en onderdelen (Programs and
Features).
2.
Controleer of 'Canon XXX series Printer Driver' dat u wilt installeren, in de lijst staat.
XXX' is de modelnaam.
3.
Als u het printerstuurprogramma ziet voor de printer die u wilt installeren, verwijdert u het.
Als u het niet ziet, gaat u verder met de volgende stap.
4.
Start de computer opnieuw op.
Installeer het nieuwste printerstuurprogramma nadat u opnieuw bent opgestart.
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