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Troubleshooting
49
3
Paper jams occur frequently.
White streaks appear on copies.
Black streaks appear on copies.
Copies are completely black.
Copies are too pale.
The copy paper is curled or wrinkled.
Pieces of paper remain jammed in the main
unit.
The feeding roller is dirty.
The toner in the cartridge is not evenly
distributed.
The fiber lens is dirty.
There is condensation in the main unit.
There is condensation in the main unit.
The copier is cold.
Problem
Possible Cause
Possible Remedy
Use flat, unwrinkled copy paper.
Remove the pieces of jammed paper.
Clean the feeding roller. (See p.46.)
Evenly distribute the cartridge toner.
(See p.50.)
Clean the fiber lens. (See p. 50.)
Allow more than two hours for the copier to
fully reach room temperature before using it.
Allow more than two hours for the copier to
fully reach room temperature before using it.
Allow more than two hours for the copier to
fully reach room temperature before using it.
MEMO:
If the above remedies fail to solve a problem, contact your Canon authorized service representative.
What to Do If You Suspect
There is a Malfunction
03_PC170-USA 06.5.15, 18:2849
51


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