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Guide d'utilisation avancée
> Dépannage
> Si vous ne pouvez pas résoudre le problème
Si vous ne pouvez pas résoudre le problème
Contactez le revendeur de votre machine ou le centre de service si vous n'arrivez pas à résoudre le
problème à l'aide des explications de ce chapitre.
L'équipe du service d'assistance Canon est formée pour offrir un support technique répondant aux
besoins des clients.
Attention
Si la machine émet des bruits inhabituels, de la fumée ou des odeurs, mettez-la hors tension
immédiatement. Débranchez le cordon d'alimentation de la prise murale et contactez le revendeur
ou le centre de service. Ne tentez jamais de réparer ou démonter la machine vous-même.
Toute tentative de réparation ou de démontage de la machine par les clients entraînera la nullité de
la garantie, qu'elle soit arrivée à terme ou non.
Rassemblez les informations suivantes avant de prendre contact avec le centre de service :
Nom du produit :
* Le nom de votre machine est indiqué sur la couverture du guide d'installation.
Numéro de série : reportez-vous au guide d'installation
Détails du problème
Etapes suivies pour tenter de résoudre le problème et résultat obtenu
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