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3-2
Table of Contents
Index
Advanced Copy
Features
System Monitor
Troubleshooting
Appendix
General Problems
The machine has no power.
Q Is the power cord plugged in securely?
A Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q Is the power cord supplying power?
A Use a different power cord, or test the cord for
continuity using a voltmeter.
Q Is the main power switch turned on?
A Turn on the main power switch.
The Error indicator flashes.
Q Does the machine feed paper correctly, or is
there paper in the paper feeding tray or multi-
purpose tray?
A Clear the paper jam, or load paper in the paper
feeding tray or multi-purpose tray. (For instructions
on clearing paper jam, see Chapter 8, “Clearing
Jams,” in the Basic Guide. For instructions on
loading paper, see “Set Up the Paper Trays and
Load Paper,” in the Starter Guide.)
A If the machine has no paper jam, or paper is
loaded in the paper feeding tray or multi-purpose
tray, turn off the main power switch and wait for
more than five seconds, then turn it on in again. If
the problem is fixed, the Error indicator will turn off,
and the LCD will return to the standby mode. If the
Error indicator remains flash, turn off the main
power switch, and contact your local authorized
Canon dealer or the Canon help line.
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