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Canon Maxify GX4040 Manual

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Cannot Send a Fax
Cannot send a fax to all destinations
Cannot send a fax to a specific destination
Cannot send a fax to any destination
If you cannot send a fax, check the following items.
Check1 Check that the telephone line is connected correctly.
•Reconnect the telephone line cable to the telephone line jack ( ), and plug the other end into the
telephone wall jack or telephone jack.
Connecting Telephone Line
•If "Telephone line is in use." is displayed on the screen, the line is being used by the attached phone.
Please check back later.
•If you do not hear the normal telephone line sound (dial tone) from the printer when you touch the hook
key, the telephone line connection may be incorrect or there may be a problem with the telephone line.
Check that the connection method of the telephone line is correct, and contact your telephone company
and the manufacturer of your terminal adapter.
•If "Hook key is disabled." is displayed when you touch the hook key, select Fax settings > Security
control > Hook key setting and then select Enable.
Fax settings
Check2 Is the telephone line type set correctly, if only sending a fax is not possible?
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
Check3 Is Dial tone detect set to ON?
Select Fax settings > Advanced fax settings > Dial tone detect and then select OFF.
Fax settings
Check4 Is the fax/telephone number registered correctly in printer's directory?
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's
directory, and then send the document again.
Changing Registered Information
Check5 Is printer's memory full?
Delete contents in memory, and then send the fax again.
Document Stored in Printer's Memory
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