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Cleaning the Print Head
From the computer
For Windows:
Clean the print head
For macOS:
Clean the print head
If it still does not improve, go to the next step.
Step3 Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
From the printer
Deep Print Head Cleaning
From the computer
For Windows:
Clean the print head deeply
For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the next step.
Step5 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Check3 When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray or rear flat tray, load paper with the printable side facing up. When you
load paper in the cassette, load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
When copying, see also the sections below:
Check4 Is platen glass or glass of ADF dirty?
Clean the platen glass or the glass of ADF.
Cleaning Platen and Document Cover
Cleaning the ADF (Auto Document Feeder)
Note
If the glass of ADF is dirty, black streaks appear on the paper as shown below.
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