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Cannot Communicate with Printer while It Is in Wireless Direct
If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1 Check power status of printer and device (e.g. smartphone/tablet).
Turn on the printer or your device.
If the power is already turned on, cycle the power switch.
Check2 Check if the icon is displayed on the touch screen of the printer.
If it is not displayed, Wireless Direct is disabled. Please turn on the Wireless Direct.
Check3 Check settings of device (e.g. smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4 Check that printer is selected as connection for devices (e.g. smartphone/
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, print out the network settings
information or use the operation panel to display it.
Display on the touch screen.
LAN settings
Print the network settings.
Printing Network Settings
Check5 Check that wireless direct password set for printer is entered correctly.
To check the password specified for the printer, print out the network settings information or use the operation
panel to display it.
Display on the touch screen.
LAN settings
Print the network settings.
Printing Network Settings
Check6 Check that printer is not placed too far away from devices.
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