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Troubleshooting
The projector does not turn on
No picture
Blurred image
Remote control does not work
The password is incorrect
The LAN function cannot be used
Cause Remedy
There is no power from the power cable.
Plug the power cord into the AC inlet on the projector, and
plug the power cord into the power outlet. If the power
outlet has a switch, make sure that it is switched on.
Attempting to turn the projector on again
during the cooling process.
Wait until the cooling down process has completed.
Cause Remedy
The video source is not turned on or
connected correctly.
Turn the video source on and check that the signal cable is
connected correctly.
The projector is not correctly connected to
the input signal device.
Check the connection.
The input signal has not been correctly
selected.
Select the correct input signal with the SOURCE key on
the projector or remote control.
The lens cover is still closed. Open the lens cover.
Cause Remedy
The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned
properly.
Adjust the projection angle and direction as well as the
height of the unit if necessary.
The lens cover is still closed. Open the lens cover.
Depending on video signal timing, the
projector needs to fine-tune for less blurred
image.
Adjust Phase in the IMAGE menu.
Cause Remedy
The battery is out of power. Replace the battery with a new one.
There is an obstacle between the remote
control and the projector.
Remove the obstacle.
You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.
Cause Remedy
You do not remember the password.
Please see "Resetting the password function" on page 32
for details.
Cause Remedy
LAN control settings or LAN cable
connection are problematic.
Verify the LAN control settings. Please see "Configuring
the LAN Settings" on page 48 for details. Make sure the
LAN cables are properly connected.
The web page is not shown in the web
browser or the web page is not responding.
Reload the page to see the data after changing on the
screen. If the page is not showing the modified data, check
the IP address of projector and log-in again.
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  • After my projector fell off a desk, the zoom control has become loose. Any help please? Submitted on 28-3-2023 at 16:03

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