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170 Additional Information
Wi-Fi connection terminated
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
- The camcorder may not be able to connect to the access point if too many devices are
accessing it. After a short while, establish the connection again.
Wi-Fi error Incorrect authentication method
- Make sure the camcorder and access point are correctly configured.
- Make sure the camcorder and access point are using the same authentication/encryption
method and encryption key.
- If the access point is using MAC address filtering, enter the camcorders MAC address in the
access point’s configuration screen.
Wi-Fi error Incorrect encryption key
- The encryption key (password) is case sensitive so make sure to enter it correctly.
Wi-Fi error Incorrect encryption method
- Make sure the camcorder and access point are using the same authentication/encryption
method.
- If the access point is using MAC address filtering, enter the camcorders MAC address in the
access point’s configuration screen.
Wireless communication is not working correctly
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
- Turn off the camcorder and access point. After a short while, turn them on again and perform
the Wi-Fi network setup again. If the problem persists contact a Canon Service Center.
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170


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