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ENG
IMPORTANT:
Read this manual carefully before using your printer.
Save this manual for future reference.
User's Guide
User's Guide
LBP3000
Laser Printer
User's Guide
Manuals for the Printer
The instruction manuals for this product are arranged as follows. Read the sections that are
appropriate for your goals, to let you fully utilize this product.
CD-ROM
Guides marked with this symbol are PDF manuals included on the accompanying CD-ROM.
Installation
Connecting to a Computer
Printing Methods
Getting Started Guide
CD-ROM
Basic Operations
Troubleshooting
User's Guide
(This Manual)
CD-ROM
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.
The printer illustration on the cover of this manual may differ slightly from your printer.
How This Manual Is Organized
Before You Start Using This Printer
Loading and Delivering Paper
Setting Up the Printing Environment
Printing a Document
Routine Maintenance
Troubleshooting
Appendix
Chapter 1
Make sure you read this
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
ii
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Notation for Keys and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Screen Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Model Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . . . ix
EMC Directive (220 - 240 V model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Laser Safety (110 - 127/220 - 240 V models). . . . . . . . . . . . . . . . . . . . . . . . . . . x
International Energy Star-Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
WEEE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Legal Limitations on the Usage of Your Product and the Use of Images . . . . . xiii
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Chapter 1 Before You Start Using This Printer
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Component Names and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Inside the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Indicators and the Paper Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
iii
Turning the Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Tu r ning the Printer On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Tu r ning the Printer Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Chapter 2 Loading and Delivering Paper
Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Abbreviations of Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Paper You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Storing Blank Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Storing Printed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Paper Source Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Paper Source Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Paper Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Output Tray Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Output Tray Capacities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies . . .2-13
Loading the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Loading Paper into the Multi-Purpose Tray . . . . . . . . . . . . . . . . . . . . . . .2-14
Loading Paper into the Manual Feed Tray . . . . . . . . . . . . . . . . . . . . . . . .2-19
Selecting Printer Driver Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . .2-22
Printing on Index Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
Loading Index Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Loading Index Card into the Manual Feed Tray. . . . . . . . . . . . . . . . . . . .2-26
Selecting Printer Driver Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . .2-29
Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Loading Envelopes into the Multi-Purpose Tray. . . . . . . . . . . . . . . . . . . .2-34
Loading Envelopes into the Manual Feed Tray . . . . . . . . . . . . . . . . . . . .2-37
Selecting Printer Driver Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . .2-40
Printing on Custom Paper Sizes (Non-Standard Sizes). . . . . . . . . . . . . . . . . 2-44
Loading Custom Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44
Loading Custom Paper into the Multi-Purpose Tray . . . . . . . . . . . . . . . .2-44
Loading Custom Paper into the Manual Feed Tray . . . . . . . . . . . . . . . . .2-50
Selecting Printer Driver Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . .2-53
Chapter 3 Setting Up the Printing Environment
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
After Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
iv
Each Time You Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Installing the CAPT Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
For Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing from CD-ROM Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing with Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Installing from CD-ROM Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Installing with Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
For Windows XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Installing from CD-ROM Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Installing with Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
After Completing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Printing a Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Printing from a Network Computer using a Shared Printer. . . . . . . . . . . . . 3-47
Configuring the Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
For Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
For Windows 2000/XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
Installing the Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
Installing from CD-ROM Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-60
Installing using the [Add Printer Wizard] . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Installing using [Windows Explorer] . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
Uninstalling the CAPT software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-72
Chapter 4 Printing a Document
Printing from an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Specifying Printing Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
For Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Opening the [Document Properties] Dialog Box from an Application . . . 4-7
Opening the [Printer Properties] Dialog Box from the [Printers] Folder. . 4-9
For Windows 2000/XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Opening the [Document Properties] Dialog Box from an Application . . 4-11
Opening the [Document Properties] Dialog Box from the
[Printers and Faxes] or [Printers] Folder . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Opening the [Printer Properties] Dialog Box from the
[Printers and Faxes] or [Printers] Folder . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Canceling, Pausing and Resuming Printing . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Using the Printing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Tab Sheets in the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
[Page Setup] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
[Finishing] Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
[Paper Source] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
[Quality] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
[General] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
v
[Details] Sheet (Windows 98/Me only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
[Sharing] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-28
[Ports] Sheet (Windows 2000/XP/Server 2003 only) . . . . . . . . . . . . . . . . 4-28
[Advanced] Sheet (Windows 2000/XP/Server 2003 only) . . . . . . . . . . . .4-29
[Color Management] Sheet (Windows 2000/XP/Server 2003 only) . . . . .4-29
[Security] Sheet (Windows 2000/XP/Server 2003 only) . . . . . . . . . . . . . .4-30
[Configuration]/[Device Settings] Sheet . . . . . . . . . . . . . . . . . . . . . . . . .4-30
[Profile] Sheet (Windows 2000/XP/Server 2003 only) . . . . . . . . . . . . . . .4-31
Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-33
Printing Multiple Pages on One Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-34
Scaling Printer Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
Scaling a Document Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Scaling a Document Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37
Poster Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38
Specifying a Custom Paper Size (Non-Standard Paper) . . . . . . . . . . . . . . . .4-39
Specifying the Finishing Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-41
Specifying the Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44
Grayscale Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
Working with Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-47
Adding a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-48
Editing/Deleting a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-50
Editing Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52
Viewing Printer Settings/Restoring the Default Settings . . . . . . . . . . . . . . . .4-54
Viewing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-54
Restoring the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-55
Printer Status Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-56
Using the Printer Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-57
Displaying the Printer Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-59
The Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-60
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-60
[Cleaning] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
[Refresh]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
[Resolve Error]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Displaying Printer Status When Using a Print Server . . . . . . . . . . . . . . . . . . 4-63
Chapter 5 Routine Maintenance
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Before Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Precautions for Handling the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . .5-16
Storing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Clean the outside of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19
vi
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Handling the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Precautions for Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Precautions for Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Chapter 6 Troubleshooting
Troubleshooting Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Service Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
When a Fixing Unit Error Appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
When a Scanner Error or Service Error Appears. . . . . . . . . . . . . . . . . . . . . 6-20
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
When Nothing Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27
If Uninstallation Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
Uninstalling the USB Class Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30
Problems During Local Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-34
Problems Installing a Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-34
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-35
Chapter 7 Appendix
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Hardware Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
NetSpot Device Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Windows Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Configuring Windows Firewall to unblock communication with client computers
. . . . 7-9
Configuring Windows Firewall to block communication with client computers
. . . 7-10
Configuring Windows Firewall to unblock communication with the server
. . 7-12
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Locating the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
vii
Introduction
Thank you for purchasing the Canon LBP3000. In order to fully understand the features of
this product and thus be able to use it more effectively, please be sure to fully read this
instruction manual before using the product. Store this manual in a safe place after reading
it.
How To Use This Manual
Conventions
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
WARNING
Indicates warnings that, if followed incorrectly, may lead to death or
serious personal injury. To use the product safely, be sure to adhere to
these warnings.
CAUTION
Indicates cautions that, if followed incorrectly, may lead to personal
injuries or damage to property. To use the product safely, be sure to
adhere to these cautions.
IMPORTANT
Indicates important points and limitations that need to be observed. Be
sure to read these carefully to avoid running into problems operating the
printer.
NOTE
Indicates additional information related to the operation of the printer. It
is recommended that you read these points.
Notation for Keys and Buttons
In this manual, the following notation is used for key and button names.
Control panel keys: <Key icon> + (Key Name)
Examples: (Paper Key)
Button appearing on the computer screen: [Button Name]
Examples: [OK]
[Details]
viii
Screen Sheets
The screen shots shown in this manual may differ slightly from the screens on your
computer depending on your operating system.
The locations of buttons that you need to press during a procedure are circled with
a as shown below.
When there is a choice of buttons that can be pressed during a procedure, all of the
buttons are circled. Select the button that suits your needs.
Abbreviations
In this manual, product names and model names are abbreviated as follows:
Microsoft
®
Windows
®
95 operating system: Windows 95
Microsoft
®
Windows
®
98 operating system: Windows 98
Microsoft
®
Windows
®
Millennium Edition operating system: Windows Me
Microsoft
®
Windows
®
2000 operating system: Windows 2000
Microsoft
®
Windows
®
XP operating system: Windows XP
Microsoft
®
Windows Server
TM
2003 operating system: Windows Server 2003
Microsoft
®
Windows
®
operating system: Windows
5
Click [Install].
The button to click during
the procedure.
ix
Legal Notices
Model Name
The following names may be provided for the safety regulations in each sales
region of this Laser Beam Printer.
110 - 127 V model: L11121A
220 - 240 V model: L11121E
FCC (Federal Communications Commission)
Laser Beam Printer, Model L11121A
110 -127 V model
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of
FCC Rules.
x
Do not make any changes or modifications to the equipment unless otherwise specified in
the manual. If such changes or modifications should be made, you could be required to
stop operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Tel No. (516) 328-5600
EMC Directive (220 - 240 V model)
"This equipment has been tested in a typical system to comply with the technical
requirements of EMC Directive."
Use of shielded cable is necessary to comply with the technical requirements of
EMC Directive.
The product is in conformity with the EMC directive at nominal mains input 230 V,
50 Hz although the rated input of the product is 220 - 240 V, 50/60 Hz.
C-tick marking on the rating label means that we declare the product is in
conformity with the relevant requirements at nominal mains input 230 V, 50 Hz
although the rated input of the product is 220 - 240 V, 50/60 Hz.
Laser Safety (110 - 127/220 - 240 V models)
Laser radiation could be hazardous to the human body. For this reason, laser
radiation emitted inside this printer is hermetically sealed within the protective
housing and external cover. No radiation can leak from the printer in the normal
operation of the product by the user.
This printer is classified as a Class 1 laser product under IEC60825-1:1993,
EN60825-1:1994, and as for the U.S.A., it is classified as Class 1 under the Code of
Federal Regulations, 1040.10 of Title 21.
xi
This printer has been classified under IEC60825-1:1993, EN60825-1:1994 and
conforms to the following classes:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
APPAREIL A RAYONNEMENT LASER DE CLASSE 1
APPARECCHIO LASER DI CLASSE 1
PRODUCTO LASER DE CLASE 1
APARELHO A LASER DE CLASSE 1
(220 - 240 V model only)
CAUTION
Performance of procedures other than those specified in this manual may result
in hazardous radiation exposure.
International Energy Star-Program
As an ENERGY STAR Partner, Canon Inc. has determined that
this product meets the ENERGY STAR Program for energy
efficiency.
The International ENERGY STAR Office Equipment Program is
an international program that promotes energy saving through
the use of computers and other office equipment.
The program backs the development and dissemination of
products with functions that effectively reduce energy
consumption. It is an open system in which business proprietors
can participate voluntarily.
The targeted products are office equipment, such as
computers, displays, printers, facsimiles, and copiers. The
standards and logos are uniform among participating nations.
xii
WEEE Directive
Trademarks
Canon, the Canon Logo, and LBP are trademarks of Canon Inc.
Adobe
®
Acrobat is a trademark of Adobe Systems Incorporated.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and
other countries.
Other product and company names herein may be the trademarks of their
respective owners.
Copyright
Copyright 2005 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
European Union (and EEA) only.
This symbol indicates that this product is not to be disposed of
with your household waste, according to the WEEE Directive
(2002/96/EC) and your national law. This product should be
handed over to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling of
this type of waste could have a possible negative impact on the
environment and human health due to potentially hazardous
substances that are generally associated with EEE. At the
same time, your cooperation in the correct disposal of this
product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment.
(EEA: Norway, Iceland and Liechtenstein)
xiii
Disclaimers
The information in this manual is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON
INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.
Legal Limitations on the Usage of Your Product and the
Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and
the use of such images as scanned, printed or otherwise reproduced by your
product, may be prohibited by law and may result in criminal and/or civil liability. A
non-exhaustive list of these documents is set forth below. This list is intended to be
a guide only. If you are uncertain about the legality of using your product to scan,
print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.
Paper Money Travelers Checks
Money Orders Food Stamps
Certificates of Deposit Passports
Postage Stamps (canceled or
uncanceled)
Immigration Papers
Identifying Badges or Insignias Internal Revenue Stamps (canceled
or uncanceled)
Selective Service or Draft Papers Bonds or Other Certificates of
Indebtedness
Checks or Drafts Issued by
Governmental Agencies
Stock Certificates
Motor Vehicle Licenses and
Certificates of Title
Copyrighted Works/Works of Art
without Permission of Copyright
Owner
xiv
Important Safety Instructions
Before using this product, make sure you read this section (Important Safety
Instructions) thoroughly, and that you use the product correctly. The purpose of the
warnings and cautions contained in this section is to prevent injuries to the user and
other people, and to prevent damage to property. Make sure you adhere to these
warnings and cautions. Do not perform any actions that are not explicitly written in
this manual.
Installation
WARNING
Do not install the printer in a location near alcohol, thinners, or other flammable
substances. If an inflammable substance comes into contact with the electrical unit
inside the printer it may ignite or cause an electrical shock.
Do not put any of the following types of objects on top of this printer. If any of these
items come into contact with the electrical unit inside the printer it may ignite or
cause an electrical shock.
If any of these objects fall into the printer, turn the printer and computer off
immediately aa
aa
, and disconnect the USB cable if it is connected bb
bb
. After this, pull out
the power plug cc
cc
, and contact the store where you purchased the printer.
- Necklaces and other metal objects
- Cups, vases, flowerpots, and other containers filled with water or liquids
a
c
b
a
xv
CAUTION
Do not install the printer on an unsteady platform, an uneven surface, or any other
unstable location, or any location subject to vibrations. If the printer falls down or the
platform tips over, someone may be injured.
Do not install this printer in a location where a wall or other object will block the
ventilation slots in the printer. Do not install the printer on a bed, sofa, thick carpet,
etc. If the ventilations slots are blocked, the internal printer components will
overheat, and this may cause a fire.
Do not install the printer in any of the following locations. Doing so may cause fire or
electrical shock.
-A damp or dusty location
-A location exposed to smoke and steam, such as next to a stove or humidifier.
-A location exposed to rain or snow
-A location near water faucets or water
-A location exposed to direct sunlight
-A location subject to high temperatures
-A location near open flames
When you are installing the printer, work slowly and carefully to avoid pinching your
hands between the printer and the floor, or between the printer and another product.
You may be injured if your hands, etc. are pinched by the printer.
When connecting the USB cable, connect the cable correctly by following the
directions in this manual. Failure to properly connect cables can damage the printer
or cause electrical shocks.
When you are carrying the printer, hold the printer correctly by following the
directions in this manual. Dropping the printer may lead to personal injuries. (See
"Moving the Printer," on p. 5-21.)
Power Supply
WARNING
Do not scratch, break or modify the power cord. Do not place heavy items on the
cord, pull on the cord, or bend the cord excessively. Electrical current may flow out
from damaged parts of the cord, causing fire or electrical shock.
Do not place the cord near any heating appliance. This can melt the cord insulation,
causing fires or electrical shock.
Do not plug in or unplug the electrical cord if your hands are wet. Doing so may
cause an electrical shock.
Do not connect an excessive number of appliances to a single outlet. Doing so may
cause fire or electrical shock.
Do not coil or tie knots in the electrical cord. Doing so may cause fire or electrical
shock.
Make sure the plug is fully inserted into the power outlet. If the plug is not fully
inserted, fire and electrical shock may result.
xvi
Do not use any electrical cables other than the supplied cord. Doing so may cause
fire or electrical shock.
In principle, you should not connect the printer using an extension cord or connect
too many appliances to a single power outlet. However, if there is no choice but to
use an extension cord or connect multiple appliances to a single power outlet, it is
the responsibility of the user to take care of the following cautions. If these points are
not followed correctly, a fire or electrical shock may result.
- Do not connect one extension cord to another.
- Make sure that the voltage of the power plug matches the voltage on the rating label
(attached to the back of the printer) when you use the printer.
- Use an extension cord that can carry an electrical current greater than the value
indicated on the rating label (attached to the back of the printer).
- When you use an extension cord, untie the cord binding, and insert the power plug
completely into the extension cord outlet to ensure a firm connection between the
power cord and the extension cord.
-Periodically check that the extension cord is not overheated.
CAUTION
Do not use a power source with a voltage other than that indicated. Doing so may
cause fire or electrical shock.
When you unplug the power cord, make sure you hold the cord by the plug. If you pull
on the cord itself, the cord may experience damage such as exposure of the core
wires or an open circuit, and electrical current flowing out of the damaged section
can cause fires or electrical shock.
Whenever you pull out the power plug, make sure there are no objects around the
power plug. Do not pull out the power plug in an emergency.
Handling
WARNING
Do not disassemble or modify this product. This product contains high voltage and
high temperature internal parts, which could cause a fire or electrical shock if
tampered with.
Electrical components can produce unexpected hazards if not handled correctly.
Make sure that the power cord, cables, and internal gears and electrical components
are kept out of reach of children.
If this product emits strange noises, smoke, excess heat, or unusual smells, turn the
power off immediately, and disconnect the USB cable if it is connected. Next, pull out
the power plug, and contact the store where you purchased this printer. Continuing
to use a faulty printer may cause fire or electrical shock.
Do not use flammable sprays near this product. If the gas from a spray comes into
contact with the electrical unit inside the printer it may ignite or cause an electrical
shock.
xvii
When you are moving the printer, always turn the printer and computer off, unplug
the power plug, and remove the interface cable. If you move the printer without
unplugging the cables, the electrical cord and interface cable may be damaged,
causing a fire or electrical shock.
Do not drop paper clips, staples, or any other metallic objects into the printer. Do not
spill water, liquids, or flammable substances (alcohol, benzene, thinners, etc.) onto
the printer. If any of these items come into contact with the electrical unit inside the
printer they may ignite or cause an electrical shock. If any of these objects fall into
the printer, turn the printer and computer off immediately, and disconnect the USB
cable if it is connected. After this, pull out the power plug, and contact the store
where you purchased the printer.
If you are connecting or disconnecting the USB cable while the printer power plug is
connected to a power outlet, make sure that you do not touch the metal parts of the
connector. Doing so may cause an electrical shock.
CAUTION
Do not put any heavy objects on top of this product. If a heavy object topples over or
falls it can cause personal injuries.
If you are not going to use the printer for a long period of time, such as overnight,
turn the printer off for safety reasons. Furthermore, if you are not going to use the
printer for a longer period of time, such as a weekend, turn the printer off and
disconnect the power plug for safety.
Keep your hands or clothing away from the roller in the output area. Even if the
printer is not printing, sudden rotation of the roller may catch your hands or clothing,
resulting in personal injury.
Laser light can be harmful to the human body. The laser scanning unit in this product
is sealed behind a cover, and there is virtually no risk of being exposed to the laser
light if the product is operated normally. Be sure to observe the following safety
precautions.
- Do not open any of the printer covers unless directed to by this manual.
- Do not remove the caution label attached to the cover of the laser scanner unit.
- If the laser beam escapes from the printer, exposure may cause serious damage to
your eyes.
xviii
Maintenance and Inspections
WARNING
Turn the printer and computer off, disconnect the USB cable and remove the power
plug from the wall when you are cleaning the printer. Failure to do so may cause fire
or electrical shock.
When cleaning the printing, always use a cloth dipped in plain water or water
containing a mild soap solution and firmly wring the excess moisture out of the cloth
before use. Do not use alcohol, benzene, thinners or any other inflammable
substance. If an inflammable substance comes into contact with the electrical unit
inside the printer it may ignite or cause an electrical shock.
There is a high-voltage unit inside this product. When you are clearing paper jams or
inspecting the interior of the printer, make sure that no necklaces, bracelets, or other
metallic objects come into contact with the inside of the printer. If this does happen, it
may cause burns or an electrical shock.
Do not put spent toner cartridges into a fire. Any toner remaining in the toner
cartridge may ignite, causing burns or fire.
Unplug the power plug periodically and wipe away any dust or dirt that has built up
around the power outlet. If the power plug is left connected for a long period of time
in a dusty, humid, or smoky environment, dust that gathers around the power outlet
will absorb moisture and reduce the effectiveness of the insulation, leading to fires.
CAUTION
Never attempt to service this printer yourself, except as explained in this manual.
There are no user serviceable parts inside the printer. Adjust only those controls that
are covered in the operating instructions. Improper adjustment could result in
personal injury and/or damage requiring extensive repair that may not be covered
under your Limited Warranty.
The area around the fixing unit inside the printer becomes hot during use. If you are
inspecting the inside of the printer while you are clearing a paper jam, etc., take care
not to touch the area around the fixing unit. Doing so can cause burns.
Be careful to avoid staining your clothes or hands with toner while you are clearing a
paper jam or replacing the toner cartridge. If you do get any toner on your clothes or
hands, wash it off immediately with cold water. If you rinse using hot water the toner
may become fixed, creating a stain that cannot be removed.
xix
When you are clearing jammed paper from inside the printer, remove the paper gently
so that toner that is on the jammed paper does not spray out of the printer. This could
lead to toner getting in your eyes or mouth. If toner gets into your eyes or mouth,
wash it out immediately with cold water and consult a doctor.
When loading paper or removing jammed paper, take care not to cut your hands with
the edges of the paper.
When removing a used toner cartridge from the toner cartridge slot, remove the
cartridge carefully to prevent the toner from scattering and entering your eyes or
mouth. If the toner enters your eyes or mouth, wash them immediately with cold
water and immediately consult a physician.
Consumables
WARNING
Do not put spent toner cartridges into a fire. The toner may ignite cause burns and
fires.
Do not store toner cartridges or paper in a location where there are open flames.
Toner and paper could ignite, causing burns and fires.
CAUTION
Store toner cartridges and other consumables out of reach of infants. If toner from a
toner cartridge is swallowed, seek medical attention immediately.
Other
WARNING
The toner cartridge produces a weak magnetic field. If someone who is using a
pacemaker feels any unusual sensations, they should stay clear of the toner
cartridge and seek medical attention immediately.
xx
CHAPTER
1-1
1
Before You Start Using This Printer
This chapter describes the major features and basic functions of this printer.
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Component Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Inside the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Indicators and the Paper Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Tu r ning the Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Turning the Printer On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Turning the Printer Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Printer Features
1-2
Before You Start Using This Printer
1
Printer Features
High Performance Printing System "CAPT"
The LBP3000 is equipped with the latest CAPT (Canon Advanced Printing Technology)
software that supports Windows OS. This system allows the data processing that is
conventionally handled by the printer during printing to be batch processed by the
computer, delivering high-speed printing that utilizes the full power of the computer. On
top of this, the time taken until the computer is released has also been reduced, and
printer information, such as paper out during printing, is displayed on the computer
screen.
USB 2.0 High Speed Installed as Standard
The LBP3000 is capable of high transmission speeds of up to 480 Mbps through an
interface that features support for USB 2.0 High Speed.
High Speed Printing and Super High Quality Printing
Delivers a high printing speed of 14 pages per minute. Relieves the stress of waiting for a
print job to finish. This printer is fitted with a 600dpi laser printer engine. A stunningly high
resolution of 2400 effective dpi x 600 dpi is made possible through the Automatic Image
Refinement which is unique to Canon. Furthermore, because the grayscale makes use of
a dithering pattern, photographs and graphics can be printed with beautifully subtle
reproduction.
Support for a Wide Variety of Networks
When used as a network printer, the printer status can be displayed on both the client and
server computers. Job control can also be performed from either computer.
Support for Various Types of Media
The LBP3000 supports plain paper, Index Card, envelopes (Envelope C5, Envelope
COM10, Envelope DL, Envelope Monarch), label paper, transparencies and a variety of
other paper. In addition, even though this is an A4 printer, A3 and B4 size documents can
be printed reduced onto A4 paper using reduction mode.
You can also print onto non-standard custom paper sizes.
Low Power Consumption and Quick Startup
The revolutionary On-Demand Fixing Technology, which is exclusive to Canon, delivers
both energy savings and quick startup. This technology means that the fixing heater is
only heated up momentarily during printing, and so no time is needed to warm the printer
up. As a result, you can always start printing directly from standby mode without any
delay. Furthermore, the energy saving design delivers an average energy consumption in
standby mode of a mere 2W.
1-3
Before You Start Using This Printer
1
Printer Features
Compact and Silent Design
The compact design of the main printer body means that it can be used in the tiny spaces
in the home or office.
The noise-reducing design delivers quiet operation even during printing. Because the
printer is silent in standby mode, you can use it even in the middle of the night, without
having to be concerned about those around you.
Simple Maintenance and Printer Status Window
The toner cartridges made for this printer (Canon genuine part) are designed as a single
part containing both toner and the light sensitive drum, so that they can be easily
replaced.
The Printer Status Window that is displayed during printing makes it easy to tell exactly
what the printer is doing through the use of graphical and audio cues, improving the
overall usability of the printer.
Component Names and Functions
1-4
Before You Start Using This Printer
1
Component Names and Functions
This section describes the names and functions of each component of the printer
so that you can use the printer properly and make full use of all of the printer's
features.
CAUTION
Do not install this printer in a location where a wall or other object will block the
ventilation slots in the printer. If the ventilations slots are blocked, the internal
printer components will overheat, and this may cause a fire.
NOTE
Consult the store where you purchased this product in the event that any of the parts are
broken.
1-5
Before You Start Using This Printer
1
Component Names and Functions
Front View
aa
aa
Top Cover
This cover needs to be opened to replace the toner
cartridge or to clear paper jams. (See p. 5-3, p. 6-6)
bb
bb
Output Tray
Assists in the collection of printed paper.
cc
cc
Paper Guides
These can be adjusted to match the width of the
paper, allowing the paper to feed straight.
dd
dd
Small Paper Guide
When you are loading small sized custom paper
sizes, this should be attached to the rear paper
guide.
ee
ee
Rear Paper Guide
Adjust this to suit the loaded paper to keep the rear
edge of the paper aligned.
ff
ff
Multi-Purpose Tray
This tray can hold up to a maximum of 150 sheets of
plain paper (64 g/m
2
). (See p. 2-9)
gg
gg
Manual Feed Tray
This paper source is for use when you are printing
on paper fed manually one sheet at a time.
(See p. 2-9)
hh
hh
Tray Cover
Open this cover when you are loading paper in the
multi-purpose tray. The tray cover both protects the
paper loaded in the multi-purpose tray from dust and
acts as the tray when you are loading paper in the
manual feed tray.
a
b
d
c
e
hc
fg
Component Names and Functions
1-6
Before You Start Using This Printer
1
Rear View
aa
aa
Ventilation Slots
These are ventilation slots for cooling the internal
parts of the printer. Do not block or obstruct the
ventilation slots.
bb
bb
Power Switch
This switch turns the printer on and off.
(See p. 1-15)
cc
cc
Power Socket
Connect the supplied power cord to this socket.
(See p. 1-9)
dd
dd
Rating Label
This also shows the electrical current rating and
average electrical current consumption.
ee
ee
USB Connector
The USB cable plugs into this connector. This is
used to connect the printer to the USB port on a
computer, etc.
(See p. 1-13)
ff
ff
USB Cover
Open this cover when you are connecting or
disconnecting the USB cable.
a
b
c
d
e
f
1-7
Before You Start Using This Printer
1
Component Names and Functions
Inside the Printer
aa
aa
Toner Cartridge Guide
When you install the toner cartridge, make sure that
the protrusions on the edges of the cartridge align
with this guide while you push the cartridge in.
(See p. 5-6)
bb
bb
Transfer Roller
This is a very important part of the printer that
transfers toner onto the paper during printing.
a
b
Component Names and Functions
1-8
Before You Start Using This Printer
1
Indicators and the Paper Key
aa
aa
Power Indicator
This light turns on when the power is on.
bb
bb
Paper Indicator / Paper Key
This flashes when the printer runs out of paper or
when the paper does not feed properly. After refilling
a paper tray, press this key to restart printing.
a
b
Connecting the Power Cord
1-9
Before You Start Using This Printer
1
Connecting the Power Cord
This section explains how to connect the power cord to the printer. Refer to
"Important Safety Instructions," on p. xiv before connecting the printer.
Connecting the Power Cord
WARNING
Do not scratch, break or modify the power cord. Do not place heavy items on
the cord, pull on the cord, or bend the cord excessively. Electrical current may
flow out from damaged parts of the cord, causing fire or electrical shock.
Do not place the cord near any heating appliance. This can melt the cord
insulation, causing fires or electrical shock.
Do not plug in or unplug the electrical cord if your hands are wet. Doing so may
cause an electrical shock.
Do not connect an excessive number of appliances to a single outlet. Doing so
may cause fire or electrical shock.
Do not coil or tie knots in the electrical cord. Doing so may cause fire or
electrical shock.
Make sure the plug is fully inserted into the power outlet. If the plug is not fully
inserted, fire and electrical shock may result.
Do not use any electrical cables other than the supplied cord. Doing so may
cause fire or electrical shock.
In principle, you should not connect the printer using an extension cord or
connect too many appliances to a single power outlet. However, if there is no
choice but to use an extension cord or connect multiple appliances to a single
power outlet, it is the responsibility of the user to take care of the following
cautions. If these cautions are not followed correctly, a fire or electrical shock
may result.
- Do not connect one extension cord to another.
- Make sure that the voltage of the power plug matches the voltage on the rating
label (attached to the back of the printer) when you use the printer.
- Use an extension cord that can carry an electrical current greater than the
value indicated on the rating label (attached to the back of the printer).
- When you use an extension cord, untie the cord binding, and insert the power
plug completely into the extension cord outlet to ensure a firm connection
between the power cord and the extension cord.
-Periodically check that the extension cord is not overheated.
Connecting the Power Cord
1-10
Before You Start Using This Printer
1
CAUTION
Do not use a power source with a voltage other than that indicated. Doing so
may cause fire or electrical shock.
When you unplug the power cord, make sure you hold the cord by the plug. If
you pull on the cord itself, the cord may experience damage such as exposure
of the core wires or an open circuit, and electrical current flowing out of the
damaged section can cause fires or electrical shock.
Whenever you pull out the power plug, make sure there are no objects around
the power plug. Do not pull out the power plug in an emergency.
IMPORTANT
Do not plug the power cord into the auxiliary outlet on a computer.
One AC power outlet should be used exclusively for the printer.
Do not connect this printer to an uninterruptible power supply. The printer may
malfunction when a power outage occurs, and there is a risk of damaging the printer.
1
Make sure that the power switch of the printer is turned off.
The printer is off when the " " side of the power switch is pressed in.
2
Plug the supplied power cord securely into the power socket.
1-11
Before You Start Using This Printer
1
Connecting the Power Cord
3
Plug the power plug into the AC power outlet.
Connecting to a Computer
1-12
Before You Start Using This Printer
1
Connecting to a Computer
This section describes how to connect the printer to a computer.
This printer is fitted with a USB connector as standard, and can be connected to a
computer using a USB cable.
Connect the printer to a computer equipped with a USB port using a USB cable.
WARNING
If you are connecting or disconnecting the USB cable while the printer power
plug is connected to a power outlet, make sure that you do not touch the metal
parts of the connector. Doing so may cause an electrical shock.
Do not pull out the USB cable while the computer or printer are turned on. Doing
so may damage the printer.
IMPORTANT
This printer uses bidirectional communication. Operation of the printer when connected
via unidirectional communication equipment has not been tested. As a result, Canon
cannot guarantee printer operation when the printer is connected using unidirectional
print servers, USB hubs and switching devices.
NOTE
The USB interface of the printer depends on the OS of the computer it is connected to as
follows. For further details, please inquire at the store where you purchased the printer.
- Windows 98/Me: USB Full-Speed (USB1.1 equivalent)
- Windows 2000/XP/Server 2003: USB 2.0 Hi-Speed/USB Full-Speed (USB1.1
equivalent)
When you connect this printer to a computer via a USB cable, use a computer where the
USB port has been guaranteed to operate correctly by the manufacturer.
A USB cable is only supplied with 220 - 240 V model for countries and regions of Asia. In
other countries and regions, prepare according to the specifications of your computer.
1
Make sure that the computer and printer are turned off at the
power.
1-13
Before You Start Using This Printer
1
Connecting to a Computer
2
Open the USB cover.
3
Connect the B-type (square) end of the USB cable to the USB
connector on the rear side of the printer, and close the USB
cover.
Connecting to a Computer
1-14
Before You Start Using This Printer
1
4
Connect the A-type (flat) end of the USB cable to the USB port
on the computer.
NOTE
If you are not sure about the USB cable that is supported by your computer, contact the
store where you purchased the computer.
Turning the Printer On and Off
1-15
Before You Start Using This Printer
1
Turning the Printer On and Off
The printer can be turned on and off using the power switch on the left side of the
printer body. To avoid running into unexpected problems, be sure to correctly
memorize this procedure.
Turning the Printer On
To begin using the printer, press the " " side of the power switch to turn the printer
on. After performing a self-diagnostic check, the printer is ready to print.
IMPORTANT
Do not turn the printer on again immediately after turning the printer off. If you want to
turn the printer on again after turning it off, wait at least 10 seconds after turning the
printer off before turning it on again.
Refer to "Troubleshooting," on p. 6-1 if the printer does not operate properly, or an error
message appears in the Printer Status Window.
When you turn the printer on for the first time after installing it, a single sheet of white
paper may be ejected from the printer. This is not a malfunction.
1
Press the " " side of the power switch to turn the printer on.
Turning the Printer On and Off
1-16
Before You Start Using This Printer
1
The printer Power Indicator turns on and the printer runs a self-diagnostic test. If
there are no errors in the self-diagnostic test, the printer is ready to print.
Turning the Printer Off
Use the following procedure to turn the printer off.
IMPORTANT
If the printer is used on a network, make sure that it is not printing data from another
computer before turning the power off.
When the printer is turned off, any remaining print data in the printer
'
s memory is erased.
If you need the print data, wait for the printer to finish printing before turning the power
off.
Do not turn the printer off under any of the following circumstances:
- While printing
- While running a self-diagnostic test immediately after turning the printer on
1
Press the " " side of the power switch to turn the printer off.
IMPORTANT
When the " " side of the power switch is pressed in, the power consumption of the
printer is 0 W.
Light On
CHAPTER
2-1
2
Loading and Delivering Paper
This chapter describes the types of paper that can be used with this printer, and how the paper
is loaded and delivered.
Paper Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Printable Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Paper You Cannot Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Storing Blank Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Storing Printed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Paper Source Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Paper Source Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Paper Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Output Tray Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Output Tray Capacities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies. . . . . . . . . . . .2-13
Loading the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Selecting Printer Driver Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Printing on Index Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Loading Index Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
Selecting Printer Driver Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29
Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Selecting Printer Driver Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-40
Printing on Custom Paper Sizes (Non-Standard Sizes) . . . . . . . . . . . . . . . . . . . . . . . . . 2-44
Loading Custom Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44
Selecting Printer Driver Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-53
Paper Requirements
2-2
Loading and Delivering Paper
2
Paper Requirements
Usable Paper
To get the most out of the features of this printer, you should use the right kind of
paper. If you use poor quality paper, the printing quality will deteriorate and the
paper will jam easily.
IMPORTANT
A safety feature that prevents printer damage due to overheating, etc. may be activated
in the following circumstances, causing the printing speed to drop.
- When printing continuously on B5, A5 or Executive size paper, the printing speed may
drop to 3.9 ppm.
Use the paper capacity for each type of paper as a guide to the number of sheets of
paper that can be printed continuously.
Paper Sizes
You can use the following paper sizes with this printer. The symbol indicates
paper that can be loaded, and indicates paper that cannot be loaded.
Paper Size
Paper Source
Multi-Purpose Tray Manual Feed Tray
A4
B5
A5
Legal
Letter
Executive
Custom Paper Size
Width: 76.2 mm to 215.9 mm
Length: 127.0 mm to 355.6 mm
Envelope DL 110.0 mm x 220.0 mm
Envelope COM10 105.0 mm x 241.0 mm
Envelope C5 162.0 mm x 229.0 mm
Envelope Monarch 98.4 mm x 190.5 mm
Index Card 76.2 mm x 127.0 mm
Paper Requirements
2-3
Loading and Delivering Paper
2
Paper Types
You can use the following types of paper with this printer. The symbol indicates
paper that can be loaded, and indicates paper that cannot be loaded.
*
1
If the paper curls excessively when printed using the [Plain Paper] setting, select [Plain Paper L].
*
2
If you want to get improved fixing properties over the results of printing using the [Heavy Paper] setting, select
[Heavy Paper H].
*
3
When you are printing on label paper, set the paper type setting to [Plain Paper].
*
4
When printing Index Card or envelopes, the printer automatically selects the appropriate printing mode when you
select the paper size. You can change the paper size using the [Output Size] setting on the [Page Setup] sheet.
Plain Paper
This printer can print on plain paper with width in the range of 76.2 to 215.9 mm, length in
the range of 127.0 to 355.6 mm, and weight in the range of 64 to 90 g/m
2
including the
standard paper sizes: A4, B5, A5, Legal, Letter, and Executive.
Heavy Paper
This printer can print on heavy paper with width in the range of 76.2 to 215.9 mm, length
in the range of 127.0 to 355.6 mm, and weight in the range of 91 to 163 g/m
2
including the
standard paper sizes: A4, B5, A5, Legal, Letter, and Executive.
Transparencies
This printer can print on A4 and Letter size transparencies.
IMPORTANT
Thoroughly fan through each sheet before loading transparencies as they easily stick to
each other.
Label Paper
This printer can print on A4 and Letter size label paper.
Paper Type
Printer Driver
Setting
Paper Source
Multi-Purpose
Tray
Manual Feed
Tray
Plain Paper
(64 to 90 g/m
2
)
[Plain Paper],
[Plain Paper L]*
1
Heavy Paper
(91 to 163 g/m
2
)
[Heavy Paper],
[Heavy Paper H]*
2
Transparencies [Transparency]
Label Paper [Plain Paper]*
3
Index Card *
4
Envelopes *
4
Paper Requirements
2-4
Loading and Delivering Paper
2
IMPORTANT
Do not use the following types of label paper with this printer. Using label paper that
meets any of these conditions may result in paper jams that are difficult to clear or may
cause damage to the printer.
-Peeling labels or partly used labels
- Labels that peel off from the backing sheet too easily
- Labels where the adhesive is exposed
Index Card
You can use index card in this printer.
IMPORTANT
Index card can only be loaded in the manual feed tray.
Envelopes
The envelopes that can be used with this printer are as follows:
*Envelopes with a flap on the short edge cannot be used.
IMPORTANT
The following envelopes cannot be used with this printer. Using any of these envelopes
may result in paper jams that are difficult to clear or may cause damage to the printer.
-Envelopes with fasteners or snaps
-Envelopes with address windows
-Envelopes with adhesive on the surface
-Wrinkled or creased envelopes
-Poorly manufactured envelopes in which the glued parts are uneven
- Irregularly-shaped envelopes
Before loading the envelopes, push down on the stack of envelopes to release any
remaining air, and press down firmly along the folded edges of the envelopes.
Do not print on the reverse side (glued side) of envelopes.
Printing speed drops when printing on envelopes.
Envelope DL
110.0 mm x 220.0 mm
(4.33 inch x 8.66 inch)
Envelope Monarch
98.4 mm x 190.5 mm
(3.88 inch x 7.50 inch)
Envelope COM10
104.9 mm x 241.3 mm
(4.13 inch x 9.50 inch)
Envelope C5
162.0 mm x 229.0 mm
(6.38 inch x 9.02 inch)
Paper Requirements
2-5
Loading and Delivering Paper
2
NOTE
When printing envelopes, the envelopes may become creased.
Abbreviations of Paper Sizes
The following abbreviations are used for the sizes displayed on the multi-purpose tray and
manual feed tray.
.
Printable Area
The printable area of this printer is as follows:
Plain Paper / Heavy Paper / Transparency / Label Paper
You can print within the following area.
Paper Size Paper Guide
Legal LGL
Letter LTR
Executive EXEC
5 mm
4 mm
6 mm
5 mm
Paper Requirements
2-6
Loading and Delivering Paper
2
Envelopes / Index Card
Printable up to 10 mm from the edges of an envelope.
You may need to adjust the printing position depending the application you are using.
Paper You Cannot Use
To avoid problems such as paper jams and other malfunctions, you should not use
the following types of paper:
IMPORTANT
Paper that jams easily
-Paper that is too thick or too thin
- Irregularly-shaped paper
-Wet or moist paper
-Torn or damaged paper
- Rough, extremely smooth, or glossy paper
-Paper with binding holes or perforations
- Curled or creased paper
- Specially coated paper (coated paper for ink jet printers, etc.)
- Labels that peel off from the backing sheet too easily
-Paper that has already been printed on using a copy machine or other laser printer.
(The reverse side of the paper is also unusable.)
-Paper with jagged edges
-Wrinkled paper
-Paper with the corners folded
Paper where the properties change at high temperatures
-Paper that contains ink that melts, burns, evaporates or emits harmful gases at the high
temperatures (approx. 150°C or 302°F) present in the fixing unit.
- Heat-sensitive paper
-Treated color paper
- Specially coated paper (coated paper for ink jet printers, etc.)
-Paper with adhesive on the surface
10 mm
10 mm
10 mm
10 mm
104.9 mm
(4.13 inch)
241.3 mm
(9.50 inch)
(Sample : Envelope COM10)
Paper Requirements
2-7
Loading and Delivering Paper
2
Paper that causes printer malfunctions or damages the printer
- Carbon paper
-Paper with staples, clips, ribbons or tapes
-Paper that has already been printed on using a copy machine or other laser printer.
(The reverse side of the paper is also unusable.)
Paper that is difficult for the toner to fix onto
-Paper with rough surfaces
- Specially coated paper (coated paper for ink jet printers, etc.)
-Paper containing thick fibers
Storing Blank Paper
Even standard paper may deteriorate if not stored correctly. Degraded paper can
cause paper feed problems and paper jams, and may reduce printing quality.
Observe the following guidelines when storing and handling paper:
IMPORTANT
Store paper away from moisture since paper quality deteriorates in a moist environment.
The paper wrapper around new paper acts to prevent dampness and drying. Leave the
wrapper intact until you are ready to use the paper. You should also re-wrap the wrapper
around paper that you do not use.
Store paper on a flat surface.
Do not store paper on the floor where water and moisture can accumulate.
Do not store paper in a place where it will curl or be creased.
Do not store paper vertically or store too many stacks of paper in one pile.
Avoid direct sunlight and humid or dry places when storing paper.
If there are extreme differences in temperature between the storage area and the place
where the paper is used, leave the paper in the wrapper in the usage area for about a
day to allow the paper to adjust before using it. Rapid changes in temperature and
humidity can cause paper to curl or wrinkle.
Paper Requirements
2-8
Loading and Delivering Paper
2
Storing Printed Paper
When handling or storing documents printed using this printer, be careful of the
following points:
IMPORTANT
Do not store in clear folders or with other PVC materials. This can dissolve the toner,
causing the paper to stick to the PVC material.
When gluing paper, be sure to use insoluble adhesive. The use of soluble adhesives can
cause the toner to dissolve. When you first use an adhesive, test it on an unneeded
printout before use.
Whenever you stack printouts, check that the documents are completely dry. If the
printouts are stacked when they are not completely dry, the toner may dissolve.
Store paper on a flat surface. If the paper becomes folded or wrinkled, the toner may
peel.
Do not store in a high temperature place. This can cause the toner to melt, making the
colors bleed.
If you are storing printouts for a long period of time (2 years or more), store them in a
binder, etc. (Long-term storage can make printouts appear discolored due to
discolorations in the paper.)
Paper Sources
2-9
Loading and Delivering Paper
2
Paper Sources
Paper Source Types
This printer has the following paper sources:
Paper Source / Capacity
Manual Feed Tray: 1 sheet
Multi-Purpose Tray: Approx. 150 sheets (Plain paper: 64 g/m
2
)
IMPORTANT
When you are printing from the multi-purpose tray, make sure that there is no paper in
the manual feed tray. If there is any paper in the manual feed tray, paper will feed from the
manual feed tray because manual feed tray has priority over the multi-purpose tray.
Manual Feed Tray
Multi-Purpose Tray
Paper Sources
2-10
Loading and Delivering Paper
2
Paper Source Capacities
Paper Type
Paper Source
Multi-Purpose Tray Manual Feed Tray
Plain Paper (64 g/m
2
) Approx. 150 sheets 1 sheet
Heavy Paper (128 g/m
2
) Approx. 60 sheets 1 sheet
Transparency Approx. 100 sheets 1 sheet
Label Paper Approx. 50 sheets 1 sheet
Index Card - 1 sheet
Envelope 1 sheet 1 sheet
Paper Output
2-11
Loading and Delivering Paper
2
Paper Output
Output Tray Types
Pages are output to the output tray on the top of the printer with the printed side
facing down. Open the output tray when you are printing to the output tray.
Close the output tray when you are not using the printer.
CAUTION
Keep your hands or clothing away from the roller in the output area. Even if the
printer is not printing, sudden rotation of the roller may catch your hands or
clothing, resulting in personal injury.
Paper Output
2-12
Loading and Delivering Paper
2
IMPORTANT
The area around the output tray becomes very hot during printing and directly after
printing. When you are collecting paper from the output tray or clearing a paper jam, be
careful not to touch the area around the output tray.
NOTE
The output tray can hold up to approximately 100 sheets of plain paper (64 g/m
2
). The
paper capacity varies depending on the paper type and paper size. Refer to "Output Tray
Capacities," on p. 2-12 for more details.
Output Tray Capacities
* Actual paper capacities vary depending on the environment where the printer is installed and the type and size of the
paper you are using.
Paper Type Output Tray*
Plain Paper (64 g/m
2
) Approx. 100 sheets
Heavy Paper (128 g/m
2
) Approx. 30 sheets
Transparency Approx. 10 sheets
Label Paper Approx. 10 sheets
Index Card Approx. 10 sheets
Envelope Approx. 10 sheets
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-13
Loading and Delivering Paper
2
Printing on Plain Paper, Heavy Paper, Label Paper, and
Transparencies
This section described how to print on plain paper, heavy paper, label paper and
transparencies.
Refer to "Printing on Custom Paper Sizes (Non-Standard Sizes)," on p. 2-44 for
details about printing on custom paper sizes.
Loading the Paper
Paper can be loaded into either the multi-purpose tray or the manual feed tray. If
you are printing continuously, load paper in the multi-purpose tray.
If you are printing a single sheet with a size and type different to the paper already
loaded in the multi-purpose tray, load the paper in the manual feed tray.
IMPORTANT
When you are printing from the multi-purpose tray, make sure that there is no paper in
the manual feed tray. If there is any paper in the manual feed tray, paper will feed from the
manual feed tray because manual feed tray has priority over the multi-purpose tray.
Do not load paper into the manual feed tray while the printer is printing from the
multi-purpose tray. The paper loaded in the manual feed tray will feed into the printer,
causing overlapping paper feeds and paper jams.
Do not load paper that has jagged edges, wrinkles, or that is extremely curly. Doing so
can cause paper jams and printer faults.
Refer to "Usable Paper," on p. 2-2 for more details on the paper that can be used.
Do not use the following types of label paper with this printer. Using label paper that
meets any of these conditions may result in paper jams that are difficult to clear or may
cause damage to the printer.
-Peeling labels or partly used labels
- Labels that peel off from the backing sheet too easily
- Labels where the adhesive is exposed
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-14
Loading and Delivering Paper
2
Loading Paper into the Multi-Purpose Tray
Use the following procedure to load paper into the multi-purpose tray.
Always load paper lengthways into the multi-purpose tray.
IMPORTANT
Do not touch or pull paper out of the multi-purpose tray during printing. Doing so may
cause the printer to malfunction.
If you are refilling the multi-purpose tray when there is still paper in the tray, take out the
remaining paper and align it properly with the new paper before loading it into the tray.
Use the paper capacity for each type of paper as a guide to the number of sheets of
paper that can be printed continuously.
1
Open the tray cover up to the position where it stops a, and
then pull out the rear paper guide
b.
a
b
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-15
Loading and Delivering Paper
2
2
Push the side paper guides out a little wider than the actual
width of the paper.
3
Before loading transparencies or labels, fan them in small
batches and align the edges.
CAUTION
Be careful not to cut your hands with the edges of transparencies or label
paper.
IMPORTANT
Make sure you thoroughly fan through transparencies and label paper before
loading them. If you do not sufficiently fan the sheets, multiple sheets will feed at
once causing paper jams.
When fanning or aligning the transparencies, try to hold the edges to avoid
touching the printing surface.
Ta ke care not to mark or stain the printing surface of the transparencies with
fingerprints, dust, or oil. Doing so may reduce the printing quality.
Thoroughly fan in small batches. Stand the paper on a flat
surface and gently tap it a few
times to align the edges.
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-16
Loading and Delivering Paper
2
4
Gently load the paper with the printing side facing up until it
touches the back of the tray.
Make sure that the paper passes under the paper limit guides.
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
The number of sheets of paper that can be loaded in the multi-purpose tray is as
follows. Check that there is sufficient clear space between the paper limit guides
and the paper. If there is no free space, slightly reduce the amount of paper.
- Plain Paper :Approx. 150 sheets (64 g/m
2
)
- Heavy Paper :Approx. 60 sheets (128 g/m
2
)
-Transparency :Approx. 100 sheets
- Label Paper :Approx. 50 sheets
If you use paper that has been poorly cut, the paper may have a tendency to
double-feed. In this case, thoroughly line up the edges of the paper on a flat
surface before loading it.
Load the paper so that it is straight.
Paper Limit Guide
Thoroughly fan in small batches. Stand the paper on a flat
surface and gently tap it a few
times to align the edges.
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-17
Loading and Delivering Paper
2
If the rear edge of the paper stack is not properly aligned, it may result in misfeeds
or paper jams.
If the paper is curled or folded at the corners, flatten it out before loading.
NOTE
To print on letterhead paper or paper with a logo already printed on it, load the
paper so that the printed side is facing up and the top of the paper is at the far end.
5
Slide the paper guides to fit both sides of the stack.
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-18
Loading and Delivering Paper
2
IMPORTANT
Always make sure the paper guides match the width of the paper. If the paper
guides are too loose or too tight, the paper will not feed properly and this will cause
paper jams.
6
Adjust the rear paper guide to match the paper a, and close
the tray cover
b.
IMPORTANT
If you run out of paper and then refill the paper tray, the Paper Indicator will flash.
Press the (Paper Key) to resume printing.
a
b
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-19
Loading and Delivering Paper
2
Loading Paper into the Manual Feed Tray
Use the following procedure to load paper into the manual feed tray.
Always load paper lengthways into the manual feed tray.
IMPORTANT
You can only load a single sheet of paper in the manual feed tray.
You cannot print from the manual feed tray if the printer settings are set to multiple copies
or multiple pages. If you start a print job set for multiple copies or multiple pages, the
second and subsequent sheets will feed from the multi-purpose tray regardless of the
paper size and paper type.
Do not touch or pull paper out of the manual feed tray during printing. Doing so may
cause the printer to malfunction.
1
Push the side paper guides out a little wider than the actual
width of the paper.
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-20
Loading and Delivering Paper
2
2
Gently load the paper with the printing side facing up until it
touches the back of the tray.
Make sure that the paper passes under the paper limit guides.
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
Load the paper so that it is straight.
If the paper is curled or folded at the corners, flatten it out before loading.
Paper Limit Guide
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-21
Loading and Delivering Paper
2
NOTE
To print on letterhead paper or paper with a logo already printed on it, load the
paper so that the printed side is facing up and the top of the paper is at the far end.
3
Slide the paper guides to fit both sides of the stack.
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-22
Loading and Delivering Paper
2
IMPORTANT
If you run out of paper and then refill the paper tray, the Paper Indicator will flash.
Press the (Paper Key) to resume printing.
Always make sure the paper guides match the width of the paper. If the paper
guides are too loose or too tight, the paper will not feed properly and this will cause
paper jams.
Selecting Printer Driver Settings and Printing
This section describes how to change the printer driver settings.
1
Select [Print] from the [File] menu in the application. Select
the name of your printer from the [Name] or [Printer Name]
field and click [Properties].
The [Properties] dialog box for the printer is displayed.
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-23
Loading and Delivering Paper
2
2
Display the [Page Setup] sheet, then set the [Page Size]
setting to the size of the document that you created in the
application.
3
Set the [Output Size] setting to the size of the paper loaded in
the printer as needed.
Select [A4] or [Letter] if you are printing transparencies or labels.
Leave the setting set to [Match Page Size] when the page size and the size of
the paper loaded in the multi-purpose tray are the same, since there is no need
to change the setting.
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-24
Loading and Delivering Paper
2
IMPORTANT
If the [Page Size] and [Output Size] settings are different, the printer produces an
enlarged or reduced print automatically.
4
Display the [Paper Source] sheet, and set the [Paper Type] to
the type of paper loaded in the printer.
Set this to [Plain Paper] for regular paper and labels, [Heavy Paper] for thick
paper, and [Transparency] for transparencies.
NOTE
If the paper curls excessively when you are printing on plain paper (64
to
90g/m
2
)
with the [Paper Type] setting set to [Plain Paper], try setting the [Paper Type] setting
to [Plain Paper L].
If you want to get improved fixing properties over the results of printing using the
[Heavy Paper] setting, select [Heavy Paper H].
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies
2-25
Loading and Delivering Paper
2
5
Click [OK] to close the Properties dialog box.
6
Click [OK] to start printing.
Printing on Index Card
2-26
Loading and Delivering Paper
2
Printing on Index Card
This section describes how to print on index cards.
Loading Index Cards
You can only load index cards in the manual feed tray.
Loading Index Card into the Manual Feed Tray
Use the following procedure to load an index card into the manual feed tray.
Always load index cards lengthways into the manual feed tray.
IMPORTANT
You can only load a single sheet of index card in the manual feed tray.
You cannot print from the manual feed tray if the printer settings are set to multiple copies
or multiple pages. If you start a print job set for multiple copies or multiple pages, the
second and subsequent sheets will feed from the multi-purpose tray regardless of the
paper size and paper type.
Do not touch or pull the index card out of the manual feed tray during printing. Doing so
may cause the printer to malfunction.
1
Push the side paper guides out a little wider than the actual
width of the paper.
Printing on Index Card
2-27
Loading and Delivering Paper
2
2
Gently load the index card with the printing side facing up
until it touches the back of the tray.
Make sure that the index card passes beneath the paper limit guides.
CAUTION
When loading index card, take care not to cut your hands with the edges of
the paper.
IMPORTANT
If the index card is warped, make sure you fix the warp before loading the card.
Load the index card so that it is straight.
If the rear edge of the index card is not properly aligned, it may result in misfeeds or
paper jams.
If the leading edge of the index card is curled or folded at the corners, flatten it out
before loading.
Paper Limit Guide
Printing on Index Card
2-28
Loading and Delivering Paper
2
NOTE
To print on index card with a logo already printed on it, load the index card so that
the printed side is facing up and the top of the index card is at the far end.
3
Slide the paper guides to fit both sides of the index card.
ABC
ABC
Printing on Index Card
2-29
Loading and Delivering Paper
2
IMPORTANT
If you run out of index card and then refill the paper tray, the Paper Indicator will
flash. Press the (Paper Key) to resume printing.
Always make sure the paper guides match the width of the index card. If the paper
guides are too loose or too tight, the index card will not feed properly and this will
cause paper jams.
Selecting Printer Driver Settings and Printing
This section describes how to set the printer driver settings.
1
Select [Print] from the [File] menu in the application. Select
the name of your printer from the [Name] or [Printer Name]
field and click [Properties].
The [Properties] dialog box for the printer is displayed.
Printing on Index Card
2-30
Loading and Delivering Paper
2
2
Display the [Page Setup] sheet, then set the [Page Size]
setting to the size of the document that you created in the
application.
NOTE
When you set the page size to [Index Card], the following message is displayed
and the paper type is automatically changed.
Printing on Index Card
2-31
Loading and Delivering Paper
2
3
Set the [Output Size] setting to [Index Card] as necessary.
Leave the setting set to [Match Page Size] when the page size and the size of
the paper loaded in the multi-purpose tray are the same, since there is no need
to change the setting.
IMPORTANT
If the [Page Size] and [Output Size] settings are different, the printer produces an
enlarged or reduced print automatically.
4
Click [OK] to close the Properties dialog box.
Printing on Index Card
2-32
Loading and Delivering Paper
2
5
Click [OK] to start printing.
Printing on Envelopes
2-33
Loading and Delivering Paper
2
Printing on Envelopes
This section describes how to print to envelopes.
Loading Envelopes
Envelopes can be loaded into either the multi-purpose tray or the manual feed tray.
You can only load one envelope at a time, regardless of whether you use the
multi-purpose tray or the manual feed tray.
If you are printing a single sheet of paper that is different from the paper already
loaded in the multi-purpose tray, load the paper in the manual feed tray.
IMPORTANT
When you are printing from the multi-purpose tray, make sure that there is no paper in
the manual feed tray. If there is any paper in the manual feed tray, paper will feed from the
manual feed tray because manual feed tray has priority over the multi-purpose tray.
Do not load paper into the manual feed tray while the printer is printing from the
multi-purpose tray. The paper loaded in the manual feed tray will feed into the printer,
causing overlapping paper feeds and paper jams.
Printing speed drops when printing on envelopes.
The envelopes that can be used with this printer are as follows:
*Envelopes with a flap on the short edge cannot be used.
Envelope DL
110.0 mm x 220.0 mm
(4.33 inch x 8.66 inch)
Envelope Monarch
98.4 mm x 190.5 mm
(3.88 inch x 7.50 inch)
Envelope COM10
104.9 mm x 241.3 mm
(4.13 inch x 9.50 inch)
Envelope C5
162.0 mm x 229.0 mm
(6.38 inch x 9.02 inch)
Printing on Envelopes
2-34
Loading and Delivering Paper
2
The following envelopes cannot be used with this printer. Using any of these envelopes
may result in paper jams that are difficult to clear or may cause damage to the printer.
-Envelopes with fasteners or snaps
-Envelopes with address windows
-Envelopes with adhesive on the surface
-Wrinkled or creased envelopes
-Poorly manufactured envelopes in which the glued parts are uneven
- Irregularly-shaped envelopes
Before loading the envelopes, push down on the stack of envelopes to release any
remaining air, and press down firmly along the folded edges of the envelopes.
Do not print on the reverse side (glued side) of envelopes.
NOTE
When printing envelopes, the envelopes may become creased.
Loading Envelopes into the Multi-Purpose Tray
Use the following procedure to load envelopes into the multi-purpose tray.
Always load envelopes lengthways into the multi-purpose tray.
IMPORTANT
You can only load a single envelope in the manual feed tray.
Do not touch or pull envelopes out of the multi-purpose tray during printing. Doing so may
cause the printer to malfunction.
1
Open the tray cover up to the position where it stops a, and
then pull out the rear paper guide
b.
a
b
Printing on Envelopes
2-35
Loading and Delivering Paper
2
2
Push the side paper guides out a little wider than the actual
width of the paper.
3
Load the envelopes with the printing surface facing up and
the flaps closed and on the left side, then gently insert them
all the way to the back of the tray.
Make sure that the envelopes passes under the paper limit guides.
CAUTION
When loading envelopes, be careful not to cut your hands with the edges
of the envelopes.
IMPORTANT
You cannot print on the reverse side (glued side) of envelopes.
Load the stack of envelopes straight.
If the leading edges of the envelopes are curled or folded at the corners, flatten
them out before loading.
Paper Limit Guide
Printing on Envelopes
2-36
Loading and Delivering Paper
2
NOTE
When you are printing on envelopes, load the envelopes with the paper surface
(the side you want to print on) facing up, and the envelope flap on the left side.
4
Slide the paper guides to meet both sides of the envelopes.
IMPORTANT
Always make sure the paper guides match the width of the paper. If the paper
guides are too loose or too tight, the paper will not feed properly and this will cause
paper jams.
Printing on Envelopes
2-37
Loading and Delivering Paper
2
5
Adjust the rear paper guide to match the paper a, and close
the tray cover
b.
IMPORTANT
If you run out of envelopes and then refill the paper tray, the Paper Indicator will
flash. Press the (Paper Key) to resume printing.
Loading Envelopes into the Manual Feed Tray
Use the following procedure to load envelopes into the manual feed tray.
Always load envelopes lengthways into the manual feed tray.
IMPORTANT
You can only load a single envelope in the manual feed tray.
You cannot print from the manual feed tray if the printer settings are set to multiple copies
or multiple pages. If you start a print job set for multiple copies or multiple pages, the
second and subsequent sheets will feed from the multi-purpose tray regardless of the
paper size and paper type.
Do not touch or pull envelopes out of the manual feed tray during printing. Doing so may
cause the printer to malfunction.
a
b
Printing on Envelopes
2-38
Loading and Delivering Paper
2
1
Push the side paper guides out a little wider than the actual
width of the paper.
2
Load the envelope with the printing surface facing up and the
flaps closed and on the left side, then gently insert them all
the way to the back of the tray.
Be sure that the envelope passes beneath the paper limit guides.
CAUTION
When loading envelope, be careful not to cut your hands with the edges of
the envelope.
IMPORTANT
You cannot print on the reverse side (glued side) of envelope.
Load the envelope straight.
If the leading edge of the envelope is curled or folded at the corners, flatten it out
before loading.
Paper Limit Guide
Printing on Envelopes
2-39
Loading and Delivering Paper
2
NOTE
When you are printing on envelopes, load the envelopes with the paper surface
(the side you want to print on) facing up, and the envelope flap on the left side.
3
Slide the paper guides to meet both sides of the envelope.
IMPORTANT
If you run out of envelopes and then refill the paper tray, the Paper Indicator will
flash. Press the (Paper Key) to resume printing.
Always make sure the paper guides match the width of the envelope. If the paper
guides are too loose or too tight, the envelope will not feed properly and this will
cause paper jams.
Printing on Envelopes
2-40
Loading and Delivering Paper
2
Selecting Printer Driver Settings and Printing
This section describes how to set the printer driver settings.
1
Select [Print] from the [File] menu in the application. Select
the name of your printer from the [Name] or [Printer Name]
field and click [Properties].
The [Properties] dialog box for the printer is displayed.
Printing on Envelopes
2-41
Loading and Delivering Paper
2
2
Display the [Page Setup] sheet, then set the [Page Size]
setting to the size of the document that you created in the
application.
NOTE
If you set the page size to any of [Envelope DL], [Envelope COM10], [Envelope
C5], or [Envelope Monarch], the following message appears and the appropriate
paper type is automatically selected.
Printing on Envelopes
2-42
Loading and Delivering Paper
2
3
Set the [Output Size] setting to the size of the paper loaded in
the printer as needed.
Leave the setting set to [Match Page Size] when the page size and the size of
the paper loaded in the multi-purpose tray are the same, since there is no need
to change the setting.
IMPORTANT
If the [Page Size] and [Output Size] settings are different, the printer produces an
enlarged or reduced print automatically.
4
Click [OK] to close the Properties dialog box.
Printing on Envelopes
2-43
Loading and Delivering Paper
2
5
Click [OK] to start printing.
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-44
Loading and Delivering Paper
2
Printing on Custom Paper Sizes (Non-Standard Sizes)
This section describes how to print to custom paper sizes.
Loading Custom Paper Sizes
Custom paper sizes can be loaded into either the multi-purpose tray or the manual
feed tray. If you are printing continuously, load paper in the multi-purpose tray.
If you are printing a single sheet of paper that is different from the paper already
loaded in the multi-purpose tray, load the paper in the manual feed tray.
You can load custom paper sizes of width 76.2 mm to 215.9 mm and length
127.0 mm to 355.6 mm.
IMPORTANT
When you are printing from the multi-purpose tray, make sure that there is no paper in
the manual feed tray. If there is any paper in the manual feed tray, paper will feed from the
manual feed tray because manual feed tray has priority over the multi-purpose tray.
Do not load paper into the manual feed tray while the printer is printing from the
multi-purpose tray. The paper loaded in the manual feed tray will feed into the printer,
causing overlapping paper feeds and paper jams.
Do not load paper that has jagged edges, wrinkles, or that is extremely curly. Doing so
can cause paper jams and printer faults.
Refer to "Usable Paper," on p. 2-2 for more details on the paper that can be used.
Loading Custom Paper into the Multi-Purpose Tray
Use the following procedure to load custom paper into the multi-purpose tray.
Always load paper lengthways into the multi-purpose tray.
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-45
Loading and Delivering Paper
2
IMPORTANT
Do not touch or pull paper out of the multi-purpose tray during printing. Doing so may
cause the printer to malfunction.
If you are refilling the multi-purpose tray when there is still paper in the tray, take out the
remaining paper and align it properly with the new paper before loading it into the tray.
Use the paper capacity for each type of paper as a guide to the number of sheets of
paper that can be printed continuously.
1
Open the tray cover up to the position where it stops a, and
then pull out the rear paper guide
b.
IMPORTANT
Make sure you pull out the auxiliary tray when you load paper in the multi-purpose
tray.
2
Push the side paper guides out a little wider than the actual
width of the paper.
a
b
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-46
Loading and Delivering Paper
2
3
Gently load the paper with the printing side facing up until it
touches the back of the tray.
Make sure that the paper passes under the paper limit guides.
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
The number of sheets that can be loaded in the multi-purpose tray is as follows.
Check that there is sufficient clear space between the paper limit guides and the
paper. If there is no free space, slightly reduce the number of envelopes.
- Plain Paper :Approx. 150 sheets (64 g/m
2
)
- Heavy Paper :Approx. 60 sheets (128 g/m
2
)
If you use paper that has been poorly cut, the paper may have a tendency to
double-feed. In this case, thoroughly line up the edges of the paper on a flat
surface before loading it.
Load the paper so that it is straight.
If the rear edge of the paper stack is not properly aligned, it may result in misfeeds
or paper jams.
Paper Limit Guide
Thoroughly fan in small batches. Stand the paper on a flat
surface and gently tap it a few
times to align the edges.
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-47
Loading and Delivering Paper
2
If the paper is curled or folded at the corners, flatten it out before loading.
NOTE
To print on letterhead paper or paper with a logo already printed on it, load the
paper so that the printed side is facing up and the top of the paper is at the far end.
4
Slide the paper guides to fit both sides of the stack.
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-48
Loading and Delivering Paper
2
IMPORTANT
Always make sure the paper guides match the width of the paper. If the paper
guides are too loose or too tight, the paper will not feed properly and this will cause
paper jams.
5
Adjust the rear paper guide to match the paper a, and close
the tray cover
b.
If the custom paper that you are using is over 190 mm in length:
Slide the rear paper guide a to align the small paper guide with the paper, and
close the tray cover b.
IMPORTANT
If you run out of paper and then refill the paper tray, the Paper Indicator will flash.
Press the (Paper Key) to resume printing.
a
b
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-51
Loading and Delivering Paper
2
1
Push the side paper guides out a little wider than the actual
width of the paper.
2
Gently load the paper with the printing side facing up until it
touches the back of the tray.
Make sure that the paper passes under the paper limit guides.
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
Load the paper so that it is straight.
If the paper is curled or folded at the corners, flatten it out before loading.
Paper Limit Guide
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-52
Loading and Delivering Paper
2
NOTE
To print on letterhead paper or paper with a logo already printed on it, load the
paper so that the printed side is facing up and the top of the paper is at the far end.
3
Slide the paper guides to fit both sides of the paper.
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-53
Loading and Delivering Paper
2
IMPORTANT
If you run out of paper and then refill the paper tray, the Paper Indicator will flash.
Press the (Paper Key) to resume printing.
Always make sure the paper guides match the width of the paper. If the paper
guides are too loose or too tight, the paper will not feed properly and this will cause
paper jams.
Selecting Printer Driver Settings and Printing
This section describes how to set the printer driver settings.
1
Select [Print] from the [File] menu in the application. Select
the name of your printer from the [Name] or [Printer Name]
field and click [Properties].
The [Properties] dialog box for the printer is displayed.
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-54
Loading and Delivering Paper
2
2
Display the [Page Setup] sheet, then set the [Page Size]
setting to the size of the document that you created in the
application.
NOTE
When you are using a custom paper size, you need to register the size of the
custom paper in advance. Refer to "Specifying a Custom Paper Size
(Non-Standard Paper)," on p. 4-39 for information on how to register a custom
paper size.
When you set the page size to [Index Card], the following message is displayed
and the paper type is automatically changed.
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-55
Loading and Delivering Paper
2
3
Set the [Output Size] setting to the name (paper size) of the
custom paper loaded in the printer as needed.
Leave the setting set to [Match Page Size] when the page size and the size of
the paper loaded in the multi-purpose tray (the name of the custom paper size)
are the same, since there is no need to change the setting.
IMPORTANT
If the [Page Size] and [Output Size] settings are different, the printer produces an
enlarged or reduced print automatically.
4
Click [OK] to close the Properties dialog box.
Printing on Custom Paper Sizes (Non-Standard Sizes)
2-56
Loading and Delivering Paper
2
5
Click [OK] to start printing.
CHAPTER
3-1
3
Setting Up the Printing Environment
This chapter describes the procedure for installing the printer driver on a computer and
specifying the settings for printing from a network computer by sharing the printer on the
network.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
After Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Each Time You Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Installing the CAPT Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
For Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
For Windows XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
After Completing Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Printing a Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Printing from a Network Computer using a Shared Printer . . . . . . . . . . . . . . . . . . . . . . 3-47
Configuring the Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
Installing the Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-59
Uninstalling the CAPT software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-72
Introduction
3-2
Setting Up the Printing Environment
3
Introduction
After Installing the Printer
The following shows the tasks that should be performed after installing the printer:
Installing the Printer Driver (See p. 3-4)
The printer driver is a piece of software that is needed when you are printing from
application software. Settings related to printing can be configured using the printer driver.
Using a computer to share the printer on a network (See p. 3-47)
If you share this printer on a network and use it from a computer on the network, you must
specify the settings for the computer and install the printer driver on the client computers.
Each Time You Print
The following shows the tasks that should be performed each time you print:
Specifying print settings
The printer paper size, page size, number of copies, etc. are configured using the printer
driver. If these settings are not configured correctly, you will not be able to achieve the
expected results.
Printing
Select the printing option from the menu of the application software you are using. As the
method for printing varies depending on the application, refer to the individual users
manuals of each application.
Introduction
3-3
Setting Up the Printing Environment
3
System Requirements
In order to use the printer driver, your computer system needs to meet the following
requirements:
Operating System
Microsoft Windows 98
Microsoft Windows Me
Microsoft Windows 2000 Server/Professional
Microsoft Windows XP Professional/Home Edition
Microsoft Windows Server 2003 (32-bit processor version only)
- Operating Environment
* As the actual amount of memory that is available for use differs depending on the configuration of your
computer system and the application you are using, printing cannot be guaranteed in all cases in the above
environments.
- Recommended Environment
Interface
USB: USB 2.0 High-Speed (Windows 2000/XP/Server 2003 only), USB Full-Speed
(USB 1.1 equivalent)
NOTE
If you want to use the sounds from the printer driver, a PC synthesizer (and the PCM
synthesizer driver) needs to be installed in your computer. Do not use the PC speaker
driver (speaker.drv).
This printer uses bidirectional communication. Operation of the printer when connected
via unidirectional communication equipment has not been tested. As a result, Canon
cannot guarantee printer operation when the printer is connected using unidirectional
print servers, USB hubs and switching devices.
Windows 98/Me Windows 2000/XP/Server 2003
CPU
Pentium II
300MHz or higher
Pentium II
300MHz or higher
Memory (RAM)* 64MB or more 128MB or more
Hard Disk
30MB or more Windows 2000: 60MB or more
Windows XP/Server 2003: 70MB or more
(PC/AT compatibles)
Windows 98/Me Windows 2000/XP/Server 2003
CPU
Pentium III
600MHz or higher
Pentium III
600MHz or higher
Memory (RAM) 128MB or more 256MB or more
Installing the CAPT Software
3-4
Setting Up the Printing Environment
3
Installing the CAPT Software
This section describes the procedure for installing the CAPT software on a
computer that is connected directly to the printer using a USB cable.
For Windows 98/Me (See p. 3-4)
For Windows 2000 (See p. 3-19)
For Windows XP/Server 2003 (See p. 3-31)
IMPORTANT
The CAPT software is required for printing using this printer. Make sure that you install it.
If there is not enough free space remaining on the hard disk, the message appears
during the installation. Abort the installation and create more space on the disk before
beginning the installation again.
NOTE
For details on the procedure for installing this software when the printer is shared on the
network from one computer and you are printing from another computer over the
network, see "Printing from a Network Computer using a Shared Printer," on p. 3-47.
A USB cable is only supplied with 220 - 240 V model for countries and regions of Asia. In
other countries and regions, prepare according to the specifications of your computer.
For Windows 98/Me
The screen shots used in this section are from Windows Me.
Installing from CD-ROM Setup
1
Make sure that the computer and printer are turned off at the
power.
Installing the CAPT Software
3-5
Setting Up the Printing Environment
3
2
Open the USB cover.
3
Connect the B-type (square) end of the USB cable to the USB
connector on the rear side of the printer, and close the USB
cover.
Installing the CAPT Software
3-6
Setting Up the Printing Environment
3
4
Connect the A-type (flat) end of the USB cable to the USB port
on the computer.
5
Turn the computer on and start up Windows 98/Me.
IMPORTANT
If the Plug and Play automatic setup wizard appears, click [Cancel] and install the
CAPT software using the following procedure.
6
Insert the supplied "LBP3000 User Software" CD-ROM into
the CD-ROM drive.
If the CD-ROM is already in the drive, eject the CD-ROM and reinsert it into the
drive again.
The CD-ROM Setup appears automatically.
IMPORTANT
If the CD-ROM Setup does not start automatically, select [Run] from the [Start]
menu, enter "D:\English\CNAB3MNU.exe", and click the [OK] button. (In this case
the CD-ROM drive is assumed to be assigned to "D:". The actual CD-ROM drive
letter may be different depending on the computer you are using.)
Installing the CAPT Software
3-7
Setting Up the Printing Environment
3
7
Click [Install].
A dialog box is displayed to confirm the language.
8
Confirm the language and click [Yes].
After the preparation for installation is completed, the CAPT (Canon Advanced
Printing Technology) software installer starts up, and the [Setup Wizard] dialog
box appears.
9
Click [Next].
The [License Agreement] dialog box is displayed.
Installing the CAPT Software
3-8
Setting Up the Printing Environment
3
10
Confirm the contents of the agreement and select [I accept
the terms in the license agreement], and then click [Next].
11
Confirm that there is a checkmark next to [Install Printer
Driver through a USB Connection], then click [Next].
Depending on your system, a message may appear prompting you to restart your
computer. If this happens, restart the computer before continuing with the
installation.
12
The message [Installation cannot be stopped once it starts.
Do you want to continue?] is displayed. Click [Yes].
Installing the CAPT Software
3-9
Setting Up the Printing Environment
3
13
After the window shown below is displayed, then turn the
printer on.
Press the " " side of the power switch to turn the printer on.
Installation of the USB class driver and the printer driver starts automatically.
NOTE
If the computer does not automatically recognize the printer, refer to "Installation
Problems," on p. 6-27.
Installing the CAPT Software
3-10
Setting Up the Printing Environment
3
14
A window is displayed to inform you that the installation is
complete. Select [Restart my computer now], then click [Exit].
Windows restarts.
This completes the installation of the USB class driver and printer driver.
Installing with Plug and Play
1
Make sure that the computer and printer are turned off at the
power.
2
Open the USB cover.
Installing the CAPT Software
3-11
Setting Up the Printing Environment
3
3
Connect the B-type (square) end of the USB cable to the USB
connector on the rear side of the printer, and close the USB
cover.
4
Connect the A-type (flat) end of the USB cable to the USB port
on the computer.
Installing the CAPT Software
3-12
Setting Up the Printing Environment
3
5
Press the " " side of the power switch to turn the printer on.
6
Turn the computer on and start up Windows 98/Me.
The [Add New Hardware Wizard] dialog box appears.
For Windows Me
If the following dialog box appears, proceed to Step 7.
If the following dialog box appears, proceed to Step 14.
Installing the CAPT Software
3-14
Setting Up the Printing Environment
3
8
Insert the supplied "LBP3000 User Software" CD-ROM into
the CD-ROM drive.
If CD-ROM Setup appears, click [Exit].
9
Select [Search for the best driver for your device.
(Recommended).], remove the checkmark from [Removable
Media (Floppy, CD-ROM...)], place a checkmark next to
[Specify a location].
For Windows 98: Remove the checkmarks from [Floppy disk drives] and
[CD-ROM drive], place a checkmark next to [Specify a location].
10
Click [Browse], and then select a folder.
For Windows 98: Select [D:\English\USBPORT\Win98], and then click [OK].
In this case the CD-ROM drive is assumed to be assigned to "D:". The actual
CD-ROM drive letter may be different depending on the computer you are using.
Installing the CAPT Software
3-15
Setting Up the Printing Environment
3
11
Make sure that the correct path is displayed in the [Specify a
location] field, and then click [Next].
12
Click [Next].
Installation of the USB class driver starts.
13
Click [Finish].
The computer automatically detects the printer. Please wait a moment.
Installing the CAPT Software
3-16
Setting Up the Printing Environment
3
The [Add New Hardware Wizard] dialog box appears.
For Windows 98, click [Next].
14
Select [Specify the location of the driver (Advanced)], then
click [Next].
For Windows 98: Select [Search for the best driver for your device.
(Recommended)], then click [Next].
A dialog box is displayed that allows you to specify the search location.
15
If the supplied "LBP3000 User Software" CD-ROM is not in the
CD-ROM drive, insert the "LBP3000 User Software" CD-ROM
into the drive.
If CD-ROM Setup appears, click [Exit].
Installing the CAPT Software
3-17
Setting Up the Printing Environment
3
16
Select [Search for the best driver for your device.
(Recommended).], remove the checkmark from [Removable
Media (Floppy, CD-ROM...)], place a checkmark next to
[Specify a location].
For Windows 98: Remove the checkmarks from [Floppy disk drives] and
[CD-ROM drive], place a checkmark next to [Specify a location].
17
Click [Browse], and then select a folder.
Select [D:\English\Win98_Me], and then click [OK].
In this case the CD-ROM drive is assumed to be assigned to "D:". The actual
CD-ROM drive letter may be different depending on the computer you are using.
Installing the CAPT Software
3-18
Setting Up the Printing Environment
3
18
Make sure that the correct path is displayed in the [Specify a
location] field, and then click [Next].
19
Click [Next].
20
Enter a new name in the [Printer name] field if you want to
change the name of the printer.
If another printer driver has been already installed in the computer, the message
[Do you want your Windows-based programs to use this printer as the default
printer?] appears. In this case, select [Yes] or [No].
Installing the CAPT Software
3-19
Setting Up the Printing Environment
3
21
Click [Finish].
Windows will begin copying files.
22
Once the installation complete dialog is displayed, click [OK].
23
Click [Finish].
This completes the installation of the USB class driver and printer driver.
For Windows 2000
Installing from CD-ROM Setup
1
Make sure that the computer and printer are turned off at the
power.
Installing the CAPT Software
3-20
Setting Up the Printing Environment
3
2
Open the USB cover.
3
Connect the B-type (square) end of the USB cable to the USB
connector on the rear side of the printer, and close the USB
cover.
Installing the CAPT Software
3-21
Setting Up the Printing Environment
3
4
Connect the A-type (flat) end of the USB cable to the USB port
on the computer.
5
Turn the computer on and start up Windows 2000.
IMPORTANT
If the Plug and Play automatic setup wizard appears, click [Cancel] and install the
CAPT software using the following procedure.
6
Log on as a user who is a member of the Administrators
group.
NOTE
Full Control Permissions are required for the installation of the printer driver.
7
Insert the supplied "LBP3000 User Software" CD-ROM into
the CD-ROM drive.
If the CD-ROM is already in the drive, eject the CD-ROM and reinsert it into the
drive again.
The CD-ROM Setup appears automatically.
IMPORTANT
If the CD-ROM Setup does not start automatically, select [Run] from the [Start]
menu, enter "D:\English\CNAB3MNU.exe", and click the [OK] button. (In this case
the CD-ROM drive is assumed to be assigned to "D:". The actual CD-ROM drive
letter may be different depending on the computer you are using.)
Installing the CAPT Software
3-22
Setting Up the Printing Environment
3
8
Click [Install].
A dialog box is displayed to confirm the language.
9
Confirm the language and click [Yes].
After the preparation for installation is completed, the CAPT (Canon Advanced
Printing Technology) software installer starts up, and the [Setup Wizard] dialog
box appears.
10
Click [Next].
The [License Agreement] dialog box is displayed.
Installing the CAPT Software
3-23
Setting Up the Printing Environment
3
11
Confirm the contents of the agreement and select [I accept
the terms in the license agreement], and then click [Next].
12
Confirm that there is a checkmark next to [Install Printer
Driver through a USB Connection], then click [Next].
13
The message [Installation cannot be stopped once it starts.
Do you want to continue?] is displayed. Click [Yes].
NOTE
If the [Digital Signature Not Found] dialog box appears, click [Yes].
Installing the CAPT Software
3-24
Setting Up the Printing Environment
3
14
When the following window is displayed, turn the printer on.
Press the " " side of the power switch to turn the printer on.
Installation of the USB class driver (supplied with the OS) and the printer driver
starts automatically.
NOTE
If the computer does not automatically recognize the printer, refer to "Installation
Problems," on p. 6-27.
Installing the CAPT Software
3-25
Setting Up the Printing Environment
3
15
A window is displayed to inform you that the installation is
complete. Select [Restart my computer now], then click [Exit].
Windows restarts.
This completes the installation of the USB class driver (supplied with the OS) and
printer driver.
Installing with Plug and Play
1
Make sure that the computer and printer are turned off at the
power.
2
Open the USB cover.
Installing the CAPT Software
3-26
Setting Up the Printing Environment
3
3
Connect the B-type (square) end of the USB cable to the USB
connector on the rear side of the printer, and close the USB
cover.
4
Connect the A-type (flat) end of the USB cable to the USB port
on the computer.
Installing the CAPT Software
3-27
Setting Up the Printing Environment
3
5
Press the " " side of the power switch to turn the printer on.
6
Turn the computer on and start up Windows 2000.
7
Log on as a user who is a member of the Administrators
group.
The [Found New Hardware Wizard] dialog box appears.
NOTE
Full Control Permissions are required for the installation of the printer driver.
8
Click [Next].
Installing the CAPT Software
3-28
Setting Up the Printing Environment
3
9
Select [Search for a suitable driver for my device
(recommended)], then click [Next].
NOTE
[Unknown] may be displayed as the name of the device.
10
Remove the checkmarks from [Floppy disk drives] and
[CD-ROM drives], place a checkmark next to [Specify a
location], and then click [Next].
Installing the CAPT Software
3-29
Setting Up the Printing Environment
3
11
Insert the supplied "LBP3000 User Software" CD-ROM into
the CD-ROM drive, then click [Browse].
If CD-ROM Setup appears, click [Exit].
12
Select [D:\English\Win2K_XP]. Select [CNAB3STK.INF] and
click [Open].
In this case the CD-ROM drive is assumed to be assigned to "D:". The actual
CD-ROM drive letter may be different depending on the computer you are using.
13
Make sure that the correct path is displayed in the [Copy
manufacturer's files from] field, then click [OK].
A dialog box is displayed when the computer finishes searching for the driver files.
Installing the CAPT Software
3-30
Setting Up the Printing Environment
3
14
Click [Next].
Windows will begin copying files.
When it has finished, the [Completing the Found New Hardware Wizard] dialog is
displayed.
NOTE
If the [Digital Signature Not Found] dialog box appears, click [Yes].
15
Click [Finish].
Installation of the USB class driver (supplied with OS) and the printer driver starts
automatically.
Installing the CAPT Software
3-31
Setting Up the Printing Environment
3
For Windows XP/Server 2003
The screen shots used in this section are from Windows XP.
Installing from CD-ROM Setup
1
Make sure that the computer and printer are turned off at the
power.
2
Open the USB cover.
Installing the CAPT Software
3-32
Setting Up the Printing Environment
3
3
Connect the B-type (square) end of the USB cable to the USB
connector on the rear side of the printer, and close the USB
cover.
4
Connect the A-type (flat) end of the USB cable to the USB port
on the computer.
Installing the CAPT Software
3-33
Setting Up the Printing Environment
3
5
Turn the computer on and start up Windows XP/Server 2003.
IMPORTANT
If the Plug and Play automatic setup wizard appears, click [Cancel] and install the
CAPT software using the following procedure.
6
Log on as a user who is a member of the Administrators
group.
NOTE
Full Control Permissions are required for the installation of the printer driver.
7
Insert the supplied "LBP3000 User Software" CD-ROM into
the CD-ROM drive.
If the CD-ROM is already in the drive, eject the CD-ROM and reinsert it into the
drive again.
The CD-ROM Setup appears automatically.
IMPORTANT
If the CD-ROM Setup does not start automatically, select [Run] from the [Start]
menu, enter "D:\English\CNAB3MNU.exe", and click the [OK] button. (In this case
the CD-ROM drive is assumed to be assigned to "D:". The actual CD-ROM drive
letter may be different depending on the computer you are using.)
8
Click [Install].
A dialog box is displayed to confirm the language.
Installing the CAPT Software
3-34
Setting Up the Printing Environment
3
9
Confirm the language and click [Yes].
After the preparation for installation is completed, the CAPT (Canon Advanced
Printing Technology) software installer starts up, and the [Setup Wizard] dialog
box appears.
10
Click [Next].
The [License Agreement] dialog box is displayed.
11
Confirm the contents of the agreement and select [I accept
the terms in the license agreement], and then click [Next].
Installing the CAPT Software
3-35
Setting Up the Printing Environment
3
12
Place a checkmark next to [Install Printer Driver through a
USB Connection], then click [Next].
If you are using an operating system equipped with Windows Firewall, such as
Windows XP Service Pack 2, the following window is displayed. Click [Yes] or
[No].
Click [Yes] to configure Windows Firewall to unblock communication with client
computers. Select this option if the computer you are currently installing is a print
server.
Click [No] to configure Windows Firewall to block communications with client
computers.
13
The message [Installation cannot be stopped once it starts.
Do you want to continue?] is displayed. Click [Yes].
NOTE
If the [Software Installation] dialog box appears, click [Continue Anyway].
Installing the CAPT Software
3-36
Setting Up the Printing Environment
3
14
When the following window is displayed, turn the printer on.
Press the " " side of the power switch to turn the printer on.
Installation of the USB class driver (supplied with the OS) and the printer driver
starts automatically.
NOTE
If the computer does not automatically recognize the printer, refer to "Installation
Problems," on p. 6-27.
If the [Hardware Installation] dialog box appears, click [Continue Anyway].
Installing the CAPT Software
3-37
Setting Up the Printing Environment
3
15
A window is displayed to inform you that the installation is
complete. Select [Restart my computer now], then click [Exit].
Windows restarts.
This completes the installation of the USB class driver (supplied with the OS) and
printer driver.
Installing with Plug and Play
1
Make sure that the computer and printer are turned off at the
power.
2
Open the USB cover.
Installing the CAPT Software
3-38
Setting Up the Printing Environment
3
3
Connect the B-type (square) end of the USB cable to the USB
connector on the rear side of the printer, and close the USB
cover.
4
Connect the A-type (flat) end of the USB cable to the USB port
on the computer.
Installing the CAPT Software
3-39
Setting Up the Printing Environment
3
5
Press the " " side of the power switch to turn the printer on.
6
Turn the computer on and start up Windows XP/Server 2003.
7
Log on as a user who is a member of the Administrators
group.
The [Found New Hardware Wizard] dialog box appears.
NOTE
Full Control Permissions are required for the installation of the printer driver.
8
Insert the "LBP3000 User Software" CD-ROM into the CD-ROM
drive. Select [Install from a list or specific location
(Advanced)], then click [Next].
If CD-ROM Setup appears, click [Exit].
Installing the CAPT Software
3-40
Setting Up the Printing Environment
3
9
Select [Search for the best driver in these locations.], remove
the checkmark from [Search removable media (floppy,
CD-ROM...)], place a checkmark next to [Include this location
in the search].
10
Click [Browse], and then select a folder.
Select [D:\English\Win2K_XP], and then click [OK].
In this case the CD-ROM drive is assumed to be assigned to "D:". The actual
CD-ROM drive letter may be different depending on the computer you are using.
After Completing Installation
3-42
Setting Up the Printing Environment
3
After Completing Installation
When the installation of the CAPT software is complete, an icon and folder will be
created for the printer.
For Windows 98/Me/2000
The icon for the printer is displayed in the [Printers] folder.
[Canon Printer Uninstaller] is added to [Programs] under the [Start] menu.
After Completing Installation
3-43
Setting Up the Printing Environment
3
For Windows XP/Server 2003
The icon for the printer is displayed in the [Printers and Faxes] folder.
[Canon Printer Uninstaller] is added to [All Programs] under the [Start] menu.
Printing a Test Page
3-44
Setting Up the Printing Environment
3
Printing a Test Page
Before using the printer for the first time, be sure to print a test page using the
following procedure.
NOTE
The screen shots shown here are taken from Windows XP Home Edition.
1
Open the [Printers and Faxes] or [Printers] folder.
For Windows 98/Me/2000: Select [Settings] [Printers] from the [Start] menu.
For Windows XP Professional/Server 2003: Select [Printers and Faxes] from the
[Start] menu.
For Windows XP Home Edition: Select [Control Panel] from the [Start] menu, then
click [Printers and Other Hardware] [Printers and Faxes].
The [Printers and Faxes] or [Printers] folder is displayed.
Printing a Test Page
3-45
Setting Up the Printing Environment
3
2
Select the icon for the printer, then select [Properties] from
the [File] menu.
The [Properties] dialog box for the printer is displayed.
3
Click [Print Test Page] on the [General] sheet.
The printer will begin printing a test page.
Printing a Test Page
3-46
Setting Up the Printing Environment
3
4
If the test page prints correctly, click [OK] or [Yes].
NOTE
If test page does not print correctly, refer to Chapter 6 "Troubleshooting".
Printing from a Network Computer using a Shared Printer
3-47
Setting Up the Printing Environment
3
Printing from a Network Computer using a Shared
Printer
If you set the printer up as a shared network printer, you will be able to print directly
to the printer from any computer on the network.
If you want to use the printer as a shared printer, perform the following
configuration. In this section, the computer that is directly connected to the printer is
called the print server, and other computers that access the printer over the
network are called client computers.
Network Environment
Network Environment
Print Server
Windows 98/Me
Client
Windows 98/Me
Client
Windows 98/Me
Client
Windows 2000/
XP/Server 2003
Client
Windows 2000/
XP/Server 2003
Print Server
Windows 2000/XP/
Server 2003
Local
Installation
Local
Installation
Download
and Install
Download and Install
LBP3000
Print
Download
and Install
LBP3000
Print
Download
and Install
Printing from a Network Computer using a Shared Printer
3-48
Setting Up the Printing Environment
3
If you want to use a print server, perform the following steps.
NOTE
Using this printer on your network requires that both the print server and clients should
be using Windows 98/Me or Windows 2000/XP/Server 2003.
Configuring the Print Server
For Windows 98/Me
The screen shots used in this section are from Windows Me.
Preparing the Print Sharing Settings
1
Double-click [My Computer] [Control Panel] the
[Network] icon.
The [Network] dialog box is displayed.
Item to Configure Refer to
1 Install the printer driver on the print server
•For Windows 98/Me p. 3-4
•For Windows 2000 p. 3-19
•For Windows XP/Server 2003 p. 3-31
2 Configure the Print Server
•For Windows 98/Me p. 3-48
•For Windows 2000/XP/Server 2003 p. 3-53
3 Install the Clients p. 3-59
Printing from a Network Computer using a Shared Printer
3-49
Setting Up the Printing Environment
3
2
Display the [Configuration] sheet, then click [Add].
The [Select Network Component Type] dialog box is displayed.
3
Click the [Service] icon, then click [Add].
4
Select [File and printer sharing for Microsoft Networks], then
click [OK].
The [Select Network Component Type] dialog box appears first, then the
[Network] dialog box reappears.
Printing from a Network Computer using a Shared Printer
3-50
Setting Up the Printing Environment
3
5
Click [File and Print Sharing].
6
Make sure that [I want to be able to allow others to print to my
printer(s).] is selected, then click [OK].
7
Go to the [Access Control] sheet and select either
[Share-level access control] or [User-level access control].
If you want to specify the users that can print, select [User-level access control].
Printing from a Network Computer using a Shared Printer
3-51
Setting Up the Printing Environment
3
8
Click [OK], then restart Windows.
Printer Sharing Settings
1
From the [Start] menu, select [Settings] [Printers].
The [Printers] folder is displayed.
2
Right-click the icon for your printer, then select [Sharing] from
the pop-up menu.
Printing from a Network Computer using a Shared Printer
3-52
Setting Up the Printing Environment
3
3
Select [Shared As]. Change the [Share Name] and enter a
[Comment] and [Password] as needed.
NOTE
If you selected [User-level access control] in Step 7 of the "Network Settings"
procedure (See p. 3-50), click [Add] and select the users that can use the printer.
Do not enter blank or special characters in [Shared As].
If you enter a password, it is possible that the client computer will not be able to
create the printer port.
4
Click [OK].
The printer icon changes to the shared printer icon.
Printing from a Network Computer using a Shared Printer
3-53
Setting Up the Printing Environment
3
For Windows 2000/XP/Server 2003
The screen shots shown in this section are taken from Windows XP Home Edition.
Preparing the Print Sharing Settings
1
Select [Control Panel] from the [Start] menu, then click
[Network and Internet Connections] [Network
Connections].
For Windows 2000: Select [Settings] [Network and Dial-up Connections] from
the [Start] menu.
For Windows Server 2003: From the [Start] menu, select [Control Panel]
[Network Connections] [Local Area Connection] [Properties], and then
proceed to Step 3.
For Windows 2000: The [Network and Dial-up Connections] folder is displayed.
For Windows XP: The [Network Connections] folder is displayed.
2
Right-click the [Local Area Connection] icon, then select
[Properties] from the pop-up menu.
The [Local Area Connection Properties] dialog box appears.
Printing from a Network Computer using a Shared Printer
3-54
Setting Up the Printing Environment
3
3
Check that [File and Printers Sharing for Microsoft Networks]
is selected, then click [OK].
Printer Sharing Settings
NOTE
For Windows XP, the printer cannot be shared over a network using the default settings
(the settings immediately after installation).
To use the printer sharing settings, you need to run [Network Setup Wizard] and enable
printer sharing.
For more details, see the Windows online help.
1
Open the [Printers and Faxes] or [Printers] folder.
For Windows 2000: Select [Settings] [Printers] from the [Start] menu.
For Windows XP Professional/Server 2003: Select [Printers and Faxes] from the
[Start] menu.
For Windows XP Home Edition: Select [Control Panel] from the [Start] menu, then
click [Printers and Other Hardware] [Printers and Faxes].
The [Printers and Faxes] or [Printers] folder is displayed.
Using the Printing Functions
4-36
Printing a Document
4
NOTE
The options in the [Page Order] drop-down list differ depending on the paper
orientation and the number of pages to be printed on each sheet.
4
Confirm the settings, then click [OK].
Scaling Printer Output
You can choose to scale your document if [Page Layout] is set to [1 Page per
Sheet].
The scale factor is automatically adjusted if the [Page Size] and [Output Size]
settings are different.
However, the scale factor can also be specified manually.
You can specify a scaling factor of between 25 and 200%.
Scaling a Document Automatically
1
Display the [Page Setup] sheet, and set the [Page Size]
setting.
Using the Printing Functions
4-38
Printing a Document
4
Poster Printing
You can magnify a single page image and print it out over several sheets of paper.
You can then create a large poster-sized printout by taping the multiple sheets of
paper together.
1
For Windows 2000/XP/Server 2003, display the [Device
Settings] sheet and select [Auto] from [Spooling at Host].
Using the Printing Functions
4-43
Printing a Document
4
4
Configure the following settings as needed:
5
Confirm the settings, then click [OK].
The [Finishing Details] dialog box reappears.
[Image Refinement]: This setting specifies whether or not to apply
Image Refinement. When Image Refinement is
applied, jagged lines in text and graphics are
printed smoothly.
[EMF Spooling]
(Windows 2000/XP/Server 2003 only):
Specifies whether to spool print data in EMF
(metafile) format. If this option is selected, print
data is spooled in EMF format.
Printer Status Window
4-57
Printing a Document
4
Using the Printer Status Window
The functionality of the Printer Status Window is the same on both Windows 98/Me
and Windows 2000/XP/Server 2003.
Refer to the online help for more details on using the Printer Status Window.
Menu Bar
[Job] Menu Used to pause, resume and cancel print jobs. If a job is paused for
some reason, you can resume the job by selecting [Resolve Error].
The buttons appears grayed out if you do not have access
permissions to the current print job.
[Options] Menu Allows you to change the preferences for the Printer Status Window,
and clean the fixing rollers on the printer.
[Help] Menu Displays the online help.
Menu Bar
Icon
Message Area
Animation Area
Status Bar
[Current Print Job] Tab [My Job Operation] Tab
Refresh Button
Message Area (Auxiliary)
Resolve Error Button
Job Information Area [Pause Job] Button Job Information Area Job Operation Buttons
Progress Bar Job Status Message Area
Printer Status Window
4-59
Printing a Document
4
Displaying the Printer Status Window
The Printer Status Window can be opened in the following two ways.
Click [ ] (Display Printer Status Window) in locations such as the [Page
Setup] sheet in the [Printer Properties] dialog box.
Check the [Show Icon in the Taskbar] box in the [Configuration]/[Device Settings]
sheet in the [Printer Properties] dialog box. A Printer Status Window icon is then
shown in the Windows Taskbar, and you can click on this icon, then click [Canon
LBP3000] to open the window.
Printer Status Window
4-61
Printing a Document
4
1
Select [Preferences] from the [Options] menu.
The [Preferences] dialog box is displayed.
2
Confirm the settings, then click [OK].
NOTE
For detailed information on using the Printer Status Window, refer to the online
help.
Printer Status Window
4-62
Printing a Document
4
[Cleaning]
You should clean the printer whenever you replace the toner cartridge or when you
see black spots appearing on the front or back of the paper. Refer to "Cleaning," on
p. 5-14 for more details.
[Refresh]
Selecting [Refresh] from the [Options] menu obtains the latest printer status and
refreshes the Printer Status Window display.
You can also refresh the display by clicking [ ] (Refresh) in the Printer Status
Window.
[Resolve Error]
If a job is paused for some reason, you can resume the job by selecting [Resolve
Error] from the [Job] menu. However, resuming a job by selecting [Resolve Error]
may cause unexpected print results. You cannot use [Resolve Error] in any of the
following circumstances:
When the job is paused due to printer errors such as paper jams or paper-out
When another user's job is paused ([Resolve Error] is available in the print server
if the printer is shared on a network)
You can perform the same action by clicking [ ] (Resolve Error) in the Printer
Status Window.
IMPORTANT
If a message that says "Insufficient Disk Space" is displayed, delete any unnecessary
files, then select [Resolve Error].
Printer Status Window
4-63
Printing a Document
4
Displaying Printer Status When Using a Print Server
The status of a network printer can be displayed on the client's Printer Status
Window as well as on the print server's.
If the print server is not started yet, the Printer Status Window is not displayed on
the client computer.
Printer Status at the Print Server
-Printer Status Window Display and Job Operation
*1: The [My Job Operation] tab is displayed when you click the [Pause Job] button.
*2: If a job has been printed from the print server, that job is displayed.
- Plays sounds.
- If the print server is running on Windows 2000/XP/Server 2003, the status is not
displayed when no one is logged on. (You still can print now.)
Printer Status at the Client
-Printer Status Window Display and Job Operation
*: The [My Job Operation] tab is displayed when you click the [Pause Job] button.
[Current Print Job] Tab [My Job Operation] Tab
Job Operation
Job
Information
Area
[Pause
Job]
Button
Job
Information
Area
Job
Operation
Buttons
Displays the
first job
Enabled*
1
Displays the
first job*
2
Enabled
Pause Job:
Pauses all the jobs
Resume Job:
Resumes all the jobs
Delete Job:
Deletes the first job
[Current Print Job] Tab [My Job Operation] Tab
Job Operation
Job
Information
Area
[Pause Job] Button
Job
Information
Area
Job
Operation
Buttons
Displays the
first job in the
print server
When your job is
displayed in Job
Information Area:
Enabled*
When another
user's job is
displayed in Job
Information Area:
Disabled
Displays your
first job
Enabled
Pause Job:
Pauses all your
jobs
Resume Job:
Resumes all your
jobs
Delete Job:
Deletes your first
job
Printer Status Window
4-64
Printing a Document
4
-You cannot use the [ ] (Resolve Error) button when another user's job is
paused.
- While another user's job is being printed, the progress bar is displayed in gray.
- Sounds are only played on the clients that match the user name.
NOTE
To display the printer status when printing a job over the network, a network environment
that uses one of the following protocols is required.
- TCP/IP
- NetBEUI
The printer status cannot be displayed only if you are using the IPX/SPX protocol.
Replacing the Toner Cartridge
5-2
Routine Maintenance
5
Replacing the Toner Cartridge
This section describes how to replace and handle the toner cartridge and
precautions on storing it.
Contact the store where you purchased the printer to obtain replacement toner
cartridges.
IMPORTANT
Even when the toner cartridge is nearing the end of its life, there are no messages
displayed on the computer. If white stripes appear lengthways along the paper, or if the
printed text becomes faint or patchy, you may need to replace the toner cartridge. When
replacing toner cartridges, only use toner cartridges that are specifically designed for this
printer.
NOTE
The lifetime of the toner cartridges for this printer (Canon Genuine Parts) is
approximately 2000 sheets of A4 prints. This page count is for standard printing (page
coverage: approx. 5%, print density: factory default setting). The level of toner
consumption varies depending on the type and content of documents printed. Because
documents that contain few areas of white space, such as figures, tables and graphs,
consume larger amounts of toner, toner cartridge life will be reduced if you print large
amounts of this kind of document.
Before Replacing the Toner Cartridge
Toner cartridges are consumable parts. If there is not enough toner in the toner
cartridge, white stripes will appear lengthways on the paper and printed text will
appear faint or patchy. If you experience any of these symptoms, try the following
actions before replacing the toner cartridge. This may allow you to print for a while
longer until the toner is completely spent.
CAUTION
Be careful to avoid staining your clothes or hands with toner. If you do get any
toner on your clothes or hands, wash it off immediately with cold water. If you
rinse using hot water the toner may become fixed, creating a stain that cannot
be removed.
Replacing the Toner Cartridge
5-3
Routine Maintenance
5
IMPORTANT
Never touch any of the high voltage parts inside the top cover. Doing so may damage the
printer.
1
Open the top cover.
Grasp the groove on the right side of the top cover and open the cover until it
stops.
High Voltage Electrical
Contacts
Replacing the Toner Cartridge
5-5
Routine Maintenance
5
Do not expose the toner cartridge to direct sunlight or strong light.
3
Hold the toner cartridge as shown in the figure, and roll it
gently from side to side 5 or 6 times to evenly distribute the
toner inside.
Be careful not to spill the toner.
IMPORTANT
If toner is not distributed evenly, the printing quality may be reduced. Make sure
you perform this step.
Rotate the toner cartridge gently. If you do not rotate the cartridge gently, toner may
spill out.
Be careful not to hold or touch sensitive areas such as the sensor or electrical
contacts. Doing so may damage the toner cartridge.
Electrical
Contacts
Electrical
Contacts
Replacing the Toner Cartridge
5-6
Routine Maintenance
5
4
Align the protrusions on the left and right ends of the toner
cartridge with the toner cartridge guides in the main printer,
and push the cartridge all the way to the back
aa
aa
, then pull it
down towards you
bb
bb
.
a
b
Replacing the Toner Cartridge
5-16
Routine Maintenance
5
4
Click [OK].
The message "Cleaning" appears in the Printer Status Window, and cleaning
begins.
Cleaning is finished when the paper ejects from the printer and the message
disappears.
NOTE
Cleaning takes approximately 3 minutes.
Cleaning cannot be interrupted. Wait until the cleaning is finished.
Precautions for Handling the Toner Cartridge
The toner cartridge is constructed from precision mechanical parts. Handling the
cartridge roughly can damage it or cause deterioration of printing quality. Whenever
you are installing or removing toner cartridges, take care of the following handling
precautions.
WARNING
Do not put spent toner cartridges into a fire. Any toner remaining in the toner
cartridge may ignite, causing burns or fire.
CAUTION
Be careful to avoid staining your clothes or hands with toner. If you do get any
toner on your clothes or hands, wash it off immediately with cold water. If you
rinse using hot water the toner may become fixed, creating a stain that cannot
be removed.
Paper Jams
6-5
Troubleshooting
6
Do not touch the transfer roller under any circumstances. Doing so may cause the print
quality to deteriorate.
Do not touch the paper feed roller under any circumstances. Doing so may cause the
paper feed mechanism to malfunction.
The area around the output tray becomes very hot during printing and directly after
printing. When you are collecting paper from the output tray or clearing a paper jam, be
careful not to touch the area around the output tray.
Transfer Roller
Paper Feed Roller
Paper Jams
6-6
Troubleshooting
6
1
Open the top cover.
Grasp the groove on the right side of the top cover and open the cover until it
stops.
IMPORTANT
Even if you can see the jammed paper from the output tray, do not pull on the
paper. Make sure you open the top cover and remove the toner cartridge before
attempting to clear the jam.
Paper Jams
6-7
Troubleshooting
6
2
Lift the toner cartridge in the direction of the arrows aa
aa
, then
pull it out
bb
bb
.
IMPORTANT
If you touch the inner drum with your hand or scratch it, the printing quality will be
degraded. Do not touch or open the protective shutter of the drum under any
circumstances. Be careful not to hold or touch any parts other than as directed.
Doing so may damage the toner cartridge.
a
b
Drum Protective Shutter
Paper Jams
6-8
Troubleshooting
6
Do not expose the toner cartridge to direct sunlight or strong light.
Be careful not to hold or touch sensitive areas such as the sensor or electrical
contacts. Doing so may damage the printer.
3
Place the toner cartridge into the protective bag.
Electrical
Contacts
Electrical
Contacts
Paper Jams
6-9
Troubleshooting
6
4
Remove any paper from the multi-purpose tray.
Open the tray cover up to the position where it stops a, pull out the rear paper
guide b, and then remove the paper c.
IMPORTANT
Even if the paper is jammed in the multi-purpose tray, do not clear the jam, but
continue with the following steps.
a
b
c
Paper Jams
6-10
Troubleshooting
6
5
Removing the jammed paper.
If you can see the leading edge of the paper inside the printer
Gently pull the paper up to clear the jam.
If the jam is difficult to clear, pull the paper out from the multi-purpose tray or
manual feed tray.
Paper Jams
6-11
Troubleshooting
6
IMPORTANT
If you are pulling jammed paper out from the multi-purpose tray or manual feed tray,
excess toner may stain the next sheet of paper that you print on.
If you can see the tail edge of the paper inside the printer
Hold the paper by both edges and slowly feed it downwards to clear the paper
out.
Paper Jams
6-12
Troubleshooting
6
If the paper is difficult to pull out, pull on the leading edge of the paper as
shown in the diagram a, then remove the paper from the output tray side b.
IMPORTANT
If you are pulling jammed paper out from the
output tray
side, excess toner may
stain the next sheet of paper that you print on.
a
b
Paper Jams
6-13
Troubleshooting
6
If you cannot see the leading edge or the tail edge of the paper
Pull out the back end of the paper as shown in the diagram a, then hold the
paper by both edges and feed it slowly down to clear the paper out of the
printer b.
a
b
Paper Jams
6-14
Troubleshooting
6
If the paper is difficult to pull out, pull on the leading edge of the paper as
shown in the diagram a, then remove the paper from the output tray side b.
IMPORTANT
If you are pulling jammed paper out from the output tray side, excess toner may
stain the next sheet of paper that you print on.
a
b
Paper Jams
6-15
Troubleshooting
6
6
Load the paper so that the paper meets the rear paper guide
a, then close the tray cover b.
If the paper jam occurred while feeding from the manual feed tray, load paper into
the manual feed tray.
7
Take the toner cartridge out of the protective bag.
a
b
Paper Jams
6-16
Troubleshooting
6
8
Align the protrusions on the left and right ends of the toner
cartridge with the toner cartridge guides in the main printer,
and push the cartridge all the way to the back
aa
aa
, then pull it
down towards you
bb
bb
.
a
b
Service Call
6-18
Troubleshooting
6
Service Call
If the printer has some kind of error such that it can no longer function properly, a
service call is displayed as follows.
Service Call Cause Resolution
The fixing unit is
malfunctioning.
Follow the procedure (see "When
a Fixing Unit Error Appears," on
p. 6-19) and contact the store
where you purchased the printer.
The scanner is
malfunctioning.
Follow the procedure (see "When
a Scanner Error or Service Error
Appears," on p. 6-20), then turn
the power off and on.
Service Call
6-19
Troubleshooting
6
When a Fixing Unit Error Appears
If a fixing unit error is displayed, follow the procedure below then contact the store
where you purchased the printer.
1
Turn the printer and computer off aa
aa
, remove the USB cable bb
bb
,
and disconnect the power plug from the power outlet
cc
cc
.
IMPORTANT
If a fixing unit error appears, do not turn the printer on again after you have turned
it off.
2
Contact your local authorized Canon dealer.
Describe the problems you are experiencing when you contact the dealer.
The printer is
malfunctioning.
Follow the procedure (see "When
a Scanner Error or Service Error
Appears," on p. 6-20), then turn
the power off and on.
Service Call Cause Resolution
a
c
b
a
Service Call
6-20
Troubleshooting
6
When a Scanner Error or Service Error Appears
If a scanner error or service error appears, cycle the power of the printer using the
following procedure. This may clear the message.
1
Turn the power off, wait for at least 10 seconds, then turn the
printer on again.
If the message does not reappear, continue using the printer as normal. If the
message reappears, proceed to the next step.
2
Note down the error code displayed in the Printer Status
Window.
OFF
ON
Service Call
6-21
Troubleshooting
6
3
Turn the printer and computer off aa
aa
, remove the USB cable bb
bb
,
and disconnect the power plug from the power outlet
cc
cc
.
4
Contact your local authorized Canon dealer.
When you contact your Canon dealer, please describe the problems that
occurred and the error code that you noted down.
a
c
b
a
Print Quality Problems
6-22
Troubleshooting
6
Print Quality Problems
If any problem occurs while you are using the printer, take the following measures
depending on the symptoms.
IMPORTANT
If a message appears in the Printer Status Window, follow the directions given in the
message.
In the case of a paper jam, refer to "Paper Jams," on p. 6-3.
If a problem occurs that is not described in this section, none of the remedies solve the
problem, or you cannot determine the cause of the problem, contact your local
authorized Canon dealer.
White Stripes Appear. (Printed Text is Faint or Patchy)
Cause The toner cartridge is running out of toner.
Remedy Remove the toner cartridge and gentle rock it from side to side 5 or 6 times,
then reinsert the cartridge. If the same problem persists, replace the toner
cartridge with a new cartridge. (See "Replacing the Toner Cartridge," on p. 5-2.)
The overall printing is faint.
Cause 1 The [Toner Density] setting is not appropriate.
Remedy Drag the [Toner Density] slider in the printer driver toward [Dark].
In order to change the [Toner Density] setting, click the [Details] button in the
[Quality] sheet to open the [Detailed Settings] dialog box.
Cause 2 [Use Toner Save] is selected.
Remedy Remove the checkmark from [Use Toner Save] in the printer driver.
In order to change the [Use Toner Save] setting, click the [Details] button in the
[Quality] sheet to open the [Detailed Settings] dialog box.
The overall printing is dark.
Cause 1 The [Toner Density] setting is not appropriate.
Remedy Drag the [Toner Density] slider in the printer driver toward [Light].
In order to change the [Toner Density] setting, click the [Details] button in the
[Quality] sheet to open the [Detailed Settings] dialog box.
Print Quality Problems
6-23
Troubleshooting
6
Cause 2 The printer is exposed to direct sunlight or strong light.
Remedy Move the printer to a location that is not exposed to direct sunlight or strong
light. Alternatively, separate the printer from the source of the strong light.
One portion of a page does not print.
Cause 1 The scale factor is incorrect.
Remedy 1 Clear the checkmark from [Manual Scaling] in the printer driver. When this
checkbox is cleared, the scaling factor is automatically determined based on the
[Page Size] and [Output Size] settings.
In order to update the [Manual Scaling] setting, open the [Page Setup] sheet.
Remedy 2 Place a checkmark next to [Manual Scaling] in the printer driver and specify an
appropriate scale factor according to the paper size you are using.
In order to update the [Manual Scaling] setting, open the [Page Setup] sheet.
Cause 2 The paper is loaded in the wrong position.
Remedy Load the paper properly. (See "Printing on Plain Paper, Heavy Paper, Label
Paper, and Transparencies," on p. 2-13, "Printing on Index Card," on p. 2-26,
"Printing on Envelopes," on p. 2-33, "Printing on Custom Paper Sizes
(Non-Standard Sizes)," on p. 2-44)
Cause 3 Data was printed from an application with the margin settings set outside the
printable area of the printer.
Remedy The printable area of the printer is bounded by margins of 4 mm at the top,
6 mm at the bottom, and 5 mm on the left and right (for index card and
envelopes, the top, bottom, left and right margins are all 10 mm). Make sure you
have made sufficiently large margins in your data.
The front or back of printouts is stained with black dots.
Cause The fixing unit is dirty
Remedy Perform cleaning. (See "Cleaning," on p. 5-14.)
The printing position is misaligned.
Cause The [Top Margin] and [Paper Position] settings in the application are configured
incorrectly.
Remedy Update the [Top Margin] and [Paper Position] settings in the application. (See
Instruction manual for the application.)
Print Quality Problems
6-24
Troubleshooting
6
The next page is printed from halfway through the previous page.
Cause The [Line Spacing] or [Lines/Page] settings in the application are not configured
correctly.
Remedy Update the [Line Spacing] and [Lines/Page] in the application so that data fits
onto one page and print again. (See Instruction manual for the application.)
Nothing is printed on the paper.
Cause 1 The toner cartridge was installed with the sealing tape still attached.
Remedy Remove the toner cartridge, pull away the sealing tape, and reinstall the
cartridge. (See "Replacing the Toner Cartridge," on p. 5-2)
Cause 2 Multiple sheets of paper are feeding at the same time.
Remedy Thoroughly align the stack of paper and load it again. (See "Printing on Plain
Paper, Heavy Paper, Label Paper, and Transparencies," on p. 2-13, "Printing on
Index Card," on p. 2-26, "Printing on Envelopes," on p. 2-33, "Printing on
Custom Paper Sizes (Non-Standard Sizes)," on p. 2-44)
The paper comes out completely black.
Cause The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2.)
Printed pages have white specks.
Cause 1 The paper is inappropriate.
Remedy Replace the paper with one of the usable paper types and print again. (See
"Paper Requirements," on p. 2-2.)
Cause 2 The paper is damp because it was stored in poor conditions.
Remedy Replace the paper with new paper and print again.
Cause 3 The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2.)
Paper Problems
6-25
Troubleshooting
6
Paper Problems
Paper comes out wrinkled.
Cause 1 Paper is loaded in the multi-purpose tray or manual feed tray at an angle.
Remedy Load the paper in the multi-purpose tray or manual feed tray straight. (See
"Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies," on p.
2-13, "Printing on Index Card," on p. 2-26, "Printing on Envelopes," on p. 2-33,
"Printing on Custom Paper Sizes (Non-Standard Sizes)," on p. 2-44.)
Cause 2 The paper is damp.
Remedy Replace the paper with paper from a new ream.
The paper curls.
Cause 1 The paper is inappropriate.
Remedy Replace the paper with paper that can be used with this printer. (See "Paper
Requirements," on p. 2-2.)
Cause 2 The [Paper Type] setting does not match the loaded paper.
Remedy Set the [Paper Type] in the printer driver to [Plain Paper L].
In order to change the [Paper Type] setting, open the [Paper Source] sheet.
White dust is attached to the printed transparencies.
Cause You printed the transparencies just after continuously printing on another type
of paper.
Remedy If you print transparencies after printing continuously on normal paper, paper
dust may adhere to the transparencies when they are output. If this is the case,
use a soft cloth to wipe off the paper dust.
When Nothing Prints
6-26
Troubleshooting
6
When Nothing Prints
Check the following items if nothing prints when you print from an application:
1
Check if any error messages are displayed in the Printer
Status Window.
If there is an error message displayed in the Printer Status Window, follow the
directions given in the message. If there are no error messages, proceed to the
next step.
2
Print a test page.
Click [Print Test Page] in the [General] sheet in the [Printer Properties] dialog box.
If the test page prints correctly
You can print from the CAPT software. To check the application software, check that all of
the printer settings are configured appropriately.
If the test page does not print
Uninstall the CAPT software, then reinstall it and print another test page. (See
"Uninstalling the CAPT software," on p. 3-72.)
Installation Problems
6-27
Troubleshooting
6
Installation Problems
If you cannot install the "USB Class Driver" and "LBP3000 Printer Driver" properly,
use the following procedure to check for problems.
Uninstall the USB Class Driver
Chapter 6: Uninstalling the USB
Class Driver (p. 6-30)
Uninstall using the uninstaller
Chapter 3: Uninstalling the CAPT
Software (p. 3-72)
Uninstall using the uninstaller
Chapter 3: Uninstalling the CAPT
Software (p. 3-72)
Uninstall using the uninstaller
Chapter 3: Uninstalling the CAPT
Software (p. 3-72)
Erase [Canon LBP3000] from
[Add or Remove Programs]
([Add/Remove Programs] on
Windows 98/Me/2000)
Chapter 6: If Uninstallation Fails
(p. 6-28)
Erase [Canon LBP3000] from
[Add or Remove Programs]
([Add/Remove Programs] on
Windows 98/Me/2000)
Chapter 6: If Uninstallation Fails
(p. 6-28)
Reinstall the software
Chapter 3: Installing the CAPT
Software (p. 3-4)
Reinstall the software
Chapter 3: Installing the CAPT
Software (p. 3-4)
[Canon Printer Uninstaller]
appears under [All Programs]
([Programs] on Widows
98/Me/2000) in the [Start] menu
[Canon LBP3000] appears under the
[Add or Remove Programs]
([Add/Remove Programs] on Windows
98/Me/2000)
Reinstall the software
Chapter 3: Installing the CAPT
Software (p. 3-4)
Uninstall the USB Class Driver
Chapter 6: Uninstalling the USB
Class Driver (p. 6-30)
Reinstall the software
Chapter 3: Installing the CAPT
Software (p. 3-4)
[Canon Printer
Uninstaller] appears under [All
Programs] ([Programs] on
Widows 98/Me/2000) in
the [Start] menu
[Canon LBP3000]
appears under the [Add or
Remove Programs] ([Add/Remove
Programs] on Windows
98/Me/2000)
Yes
No
No
If you could
not uninstall
If you
could not
uninstall
If you could not
install the software
If you could not
install the software
Yes
Yes
No
No
Yes
Installation Problems
6-28
Troubleshooting
6
If Uninstallation Fails
If you cannot uninstall the CAPT software using the uninstaller that was created
during installation, use the following procedure to uninstall the CAPT software from
[Add or Remove Programs] ([Add/Remove Programs] for Windows 98/Me/2000).
1
From the [Start] menu, select [Control Panel], and then click
[Add or Remove Programs].
For Windows 98/Me/2000: From the [Start] menu, select [Settings] [Control
Panel], and then click [Add/Remove Programs].
2
Select [Canon LBP3000] in the [Add or Remove Programs]
dialog box, then click [Change/Remove].
For Windows 2000: Select [Canon LBP3000] in the [Add/Remove Programs]
dialog box, then click [Change/Remove].
For Windows 98/Me: Select [Canon LBP3000] in the [Add/Remove Programs]
dialog box, then click [Add/Remove].
NOTE
If [Canon LBP3000] does not appear in the [Add or Remove Programs] dialog box
(the [Add/Remove Programs] dialog box for Windows 98/Me/2000), perform (see
"Uninstalling the USB Class Driver," on p. 6-30) then reinstall the CAPT software.
Installation Problems
6-29
Troubleshooting
6
3
Select the name of your printer, then click [Delete].
4
Click [Yes].
The uninstallation process begins. Please wait a moment.
5
Click [Exit].
The [Delete Printer] dialog box closes.
6
Restart Windows.
Installation Problems
6-30
Troubleshooting
6
Uninstalling the USB Class Driver
Uninstalling the USB class driver is required when you cannot install the CAPT
software properly after uninstalling it once or when you cannot uninstall the CAPT
software.
1
Make sure that the computer is connected to the printer with
the USB cable and that the printer is turned on.
2
From the [Start] menu, select [Control Panel], and then click
[Add or Remove Programs].
For Windows 98/Me/2000: From the [Start] menu, select [Settings]
[Control
Panel], and then click [Add/Remove Programs].
3
Make sure that [Canon LBP3000] does not appear in the [Add
or Remove Programs] dialog box, and then click [ ].
For Windows 98/Me/2000: Make sure that [Canon LBP3000] does not appear in
the [Add/Remove Programs] dialog box, and then click [ ].
NOTE
If [Canon LBP3000] is displayed in the [Add or Remove Programs] dialog box (the
[Add/Remove Programs] dialog box for Windows 98/Me/2000), refer to (See "If
Uninstallation Fails," on p. 6-28.) for the procedure for deleting [Canon LBP3000]
from the [Add and Remove Programs] dialog box (the [Add/Remove Programs]
dialog box for Windows 98/Me/2000).
Installation Problems
6-31
Troubleshooting
6
4
From the [Start] menu, select [Control Panel], and then click
[Performance and Maintenance] [System].
For Windows 98/Me/2000: From the [Start] menu, select [Settings] [Control
Panel], and then double-click the [System] icon.
For Windows Server 2003: From the [Start] menu, select [Control Panel]
[System].
Installation Problems
6-32
Troubleshooting
6
5
Click [Hardware] [Device Manager], and then double-click
[Universal Serial Bus controllers].
For Windows 98/Me: Display the [System Properties] dialog box, click the
[Device Manager] tab, and then double-click [Universal Serial Bus controllers].
6
Select [USB Printing Support], then select [Uninstall] in the
[Action] menu.
On Windows 98 select [Canon LBP3000]; and on Windows Me select [Canon
CAPT USB Device]; and then click [Remove].
Installation Problems
6-33
Troubleshooting
6
IMPORTANT
You cannot install the printer driver properly if the USB class driver is listed under
[Other Devices]. Depending on your OS, select [Canon LBP3000], [Canon CAPT
USB Device] or [Unknown Device] and delete it.
Do not delete any other devices or device drivers. If you delete the wrong thing by
mistake, Windows may not be able to startup properly.
If the USB Class Driver is not installed properly, [USB Printing Support]
(on Windows 2000/XP/Server 2003), [Canon CAPT USB Device] (on Windows
Me), or [Canon LBP3000] (on Windows 98) will not be displayed.
7
When the [Confirm Device Removal] dialog box appears, click
[OK].
8
Click [ ].
[Device Manager] closes.
9
Disconnect the USB cable from the computer, then restart
Windows.
After Windows restarts, reinstall the CAPT software. (See "Installing the CAPT
Software," on p. 3-4.)
Installation Problems
6-34
Troubleshooting
6
Problems During Local Installation
When you install the printer driver from CD-ROM, the printer is not automatically detected
even when it is turned on.
Cause 1 The USB cable has already been connected and the printer is turned on before
installing the printer driver.
Remedy Turn the printer off then turn it back on again.
Cause 2 The printer is turned off.
Remedy Turn the printer on.
Cause 3 The USB cable is not connected properly.
Remedy Make sure that the printer and computer are connected properly with the USB
cable.
Cause 4 An inappropriate USB cable is being used.
Remedy Use a USB cable that matches the USB interface on the printer. The USB
interface on this printer is USB 2.0 High-Speed (Windows 2000/XP/Server 2003
only), USB Full-Speed (USB 1.1 equivalent).
Cause 5 You cannot install from CD-ROM Setup.
Remedy Install using Plug and Play. (See "Installing with Plug and Play," on p. 3-10, p.
3-25 or p. 3-37)
Problems Installing a Shared Printer
You cannot find the print server to connect to.
Cause 1 The print server has not been started up.
Remedy Start up the print server.
Cause 2 The printer is not configured as a shared printer.
Remedy Configure the printer as a shared printer using the [Printer Properties] dialog
box on the print server.
Cause 3 You do not have permissions to access the print server or printer.
Remedy Ask your network administrator to change the user permissions.
Miscellaneous Problems
6-35
Troubleshooting
6
Miscellaneous Problems
The LBP3000 does not function properly.
Cause 1 The LBP3000 is not configured as the default printer.
Remedy Set it to the default printer.
Cause 2 The CAPT software may not be installed properly.
Remedy To check whether the CAPT software is installed correctly or not, try printing
from an application. If the printing does not work properly, uninstall the CAPT
software and then reinstall it (see "Uninstalling the CAPT software," on p. 3-72,
"Installing the CAPT Software," on p. 3-4).
You cannot use Adobe Type Manager (ATM) Fonts.
Cause You cannot use Adobe Type Manager (ATM) fonts with this printer
Remedy Only use fonts that can be used with this printer.
CD-ROM Setup does not appear automatically.
Cause 1 The [Always Display when CD-ROM is Inserted] option is not selected in
CD-ROM Setup.
Remedy Right-click on the CD-ROM drive in [My Computer] and select [Open] to start
CD-ROM Setup manually. Select [Always Display when CD-ROM is Inserted].
Cause 2 [Auto insert notification] is not selected. (Windows 98/Me only)
Remedy Display the properties for the CD-ROM drive from [Device Manager] and select
[Auto insert notification] in the [Settings] sheet.
The error message [File not found on CD-ROM.] appears when CD-ROM Setup starts up.
Cause The program is loaded from the hard disk.
Remedy Search for the file [CNAB3MNU.EXE] using the search function of your
computer, delete the CNAB3MNU.EXE file from the hard disk, and then start up
CD-ROM Setup from the supplied CD-ROM "LBP3000 User Software".
Miscellaneous Problems
6-36
Troubleshooting
6
The message [Specified Paper Incorrect] appears in the Printer Status Window.
Cause 1 The [Output Size] setting of the current print job is different from the [Output
Size] setting of the previous job.
Remedy To print on the paper currently loaded in the printer, click [ ] (Error
Recovery) in the Printer Status Window. To print on different paper than the
paper currently loaded in the printer, reload the new paper then click [ ]
(Error Recovery) in the Printer Status Window.
Cause 2 [Detect Paper Size in Multi-purpose Tray] is selected.
Remedy If you clear the checkmark from the [Detect Paper Size in Multi-purpose Tray]
checkbox, printing continues on the paper that is currently loaded in the printer
without displaying a message, regardless of the [Output Size] setting.
You can adjust the [Detect Paper Size in Multi-purpose Tray] setting in the
[Finishing Details] dialog box by clicking [Finishing Details] in the [Finishing]
sheet.
If you are using the printer sharing function on your computer, it takes a long time for the
Printer Status Window to obtain the printer status.
Cause If you are using Windows XP Service Pack 2 or another operating system
equipped with Windows Firewall as a print server, communication with the client
computers is blocked by Windows Firewall.
Remedy Start the print server and configure Windows Firewall to unblock
communications with the client computers. (See "Windows Firewall," on p. 7-8)
When you are using the printer sharing function from the computer, the printer status does
not display correctly in the Printer Status Window.
Cause The client computer is installed with an operating system equipped with
Windows Firewall, such as Windows XP Service Pack 2, and Windows Firewall
is blocking communication with the print server.
Remedy Configure Windows Firewall to unblock communication with the server. (See
"Windows Firewall," on p. 7-8)
CHAPTER
7-1
7
Appendix
This chapter describes the printer specifications and index.
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
NetSpot Device Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Configuring Windows Firewall to unblock communication with client computers . . . . . . . . . . . .7-9
Configuring Windows Firewall to block communication with client computers . . . . . . . . . . . . .7-10
Configuring Windows Firewall to unblock communication with the server . . . . . . . . . . . . . . . .7-12
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Locating the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
279


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