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Troubleshooting
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Playback
Playback is not possible.
Image or movie playback may not be possible if a computer is used to rename files or
alter the folder structure. Refer to the ImageBrowser EX User Guide for details on folder
structure and file names.
Playback stops, or audio skips.
Switch to a memory card that you have performed low-level formatting on with the
camera (p. 162).
There may be brief interruptions when playing movies copied to memory cards that
have slow read speeds.
When movies are played on a computer, frames may be dropped and audio may skip
if computer performance is inadequate.
Touch-Screen
Having difficulty choosing items or buttons by touch.
Operations may be easier if you press a little harder or use the stylus attached to the
strap, because the touch-screen panel works by detecting pressure (p. 14).
Try calibrating the screen (p. 166).
is displayed in the upper right.
Your finger is resting on the screen in the upper-right corner. Lift your finger off the
screen.
Computer
Cannot transfer images to a computer.
When attempting to transfer images to the computer via a cable, try reducing the transfer
speed as follows.
Turn the camera off. Hold the shutter button all the way down, hold the zoom lever
toward i, and press the 1 button. Next, move the zoom lever toward j. On the next
screen, touch [B] to choose it, and then touch it again.
Eye-Fi Cards
Cannot transfer images (p. 192).
IXUS 240 HS
199


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