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Stap 4
Voer een diepte-reiniging van de printkop uit.
Vanaf de printer
Een diepte-reiniging van de printkop uitvoeren
Vanaf de computer
De printkoppen reinigen (Windows)
De printkoppen reinigen (Mac OS)
Als het probleem niet is opgelost nadat u stap 4 hebt uitgevoerd:
Stap 5
Voer een systeemreiniging uit.
Vanaf de printer
Systeemreiniging uitvoeren
Vanaf de computer
De printkoppen reinigen (Windows)
De printkoppen reinigen (Mac OS)
Opmerking
Als u de procedure tot en met stap 5 hebt uitgevoerd en het probleem niet is opgelost, schakelt u de
printer uit en voert u de diepte-reiniging van de printkop 24 uur later nogmaals uit.
Indien de fout zich blijft voordoen, is de printkop mogelijk beschadigd. Neem contact op met het
ondersteuningscentrum.
Als de afdrukresultaten niet gelijkmatig zijn (de evenwijdige lijnen zijn
bijvoorbeeld niet correct afgedrukt):
Stap
Lijn de printkop uit.
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