709500
27
Zoom out
Zoom in
Previous page
1/36
Next page
27
Common Problems and Solutions
This section provides recommended solutions to common problems.
If you have a problem that is not solved by the following, contact your local authorized Canon dealer.
Problem 1 The scanner does not turn ON.
Solutions (1) The scanner remains OFF while the feed tray is closed. When you open the feed tray, the scanner turns ON automatically.
(2) If the scanner is connected to the computer via a USB hub, try removing the hub and connecting directly to the computer.
Problem 2 The scanner is not recognized.
Solutions (1) Confirm that the scanner is properly connected to the computer with a USB cable.
(2) Confirm that the scanner is turned ON. See the previous problem (1) if the scanner does not turn ON.
(3) The computer’s USB interface may not support the scanner. The scanner cannot be guaranteed to work with all USB interfaces.
(4) Confirm that the supplied USB cable is used to connect the scanner to the computer. The scanner cannot be guaranteed to work
with all available USB cables.
(5) When the Auto Start switch on the scanner is set to ON, you can only scan with the built-in application, CaptureOnTouch Lite. In
this case, scanning from applications on the computer is disabled.
(6) When the scanner is operated with Windows and if “?”, “!”, or “x” icons appear for the scanner in Device Manager, delete the
scanner in Device Manager and reinstall the scanner driver.
Problem 3 CaptureOnTouch Lite does not start.
Solutions (1) If the Auto Start switch on the scanner is set to OFF, the built-in application, CaptureOnTouch Lite, does not start. Close the feed
tray to turn OFF the scanner, and set the Auto Start switch to ON.
(2) CaptureOnTouch Lite does not start automatically in Windows 2000. Open the [ONTOUCHLITE] drive under [My Computer] in
Windows Explorer, and double-click (ONTOUCH.exe). Depending on settings for your operating system, CaptureOnTouch
Lite may not start automatically in Windows Vista and Windows XP. Perform the same procedure as above to start
CaptureOnTouch Lite in this case.
CaptureOnTouch Lite does not start automatically in Mac OS X. Double-click the icon on the desktop to open the
[ONTOUCHLITE] folder. And double-click the CaptureOnTouch Lite icon.
(3) If access to USB devices is blocked by security software, you may not be able to use CaptureOnTouch Lite.
(4) If you purchased the P-150M scanner, CaptureOnTouch Lite will not run on a Windows computer. If you purchased the P-150
scanner, CaptureOnTouch Lite will not run on a Macintosh computer.
27


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Canon ImageFORMULA P-150 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Canon ImageFORMULA P-150 in the language / languages: English as an attachment in your email.

The manual is 3,51 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Canon ImageFORMULA P-150

Canon ImageFORMULA P-150 User Manual - English - 105 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info