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Countermeasures for Each Error Code
1W2X-0AJ
If an err
or occurs such as when printing is not successful or when you cannot send or receive a fax or scanned
original, the corresponding error code is displayed in a report or in the job log screen as a three-digit number. Check
the following to nd out causes and solutions for each error code. For how to print an error report and information in
the report, see
Printing Reports and Lists(P. 610) . For details of the job log scr
een, see
<Status Monitor>
Scr
een(P. 126) .
#001
An original jams in the feeder.
Remo
ve the jammed original.
Paper Jams in the Feeder(P. 675)
#003
A fax could not be sent or received due to its large data size.
When sending a fax: Reduce the r
esolution, and scan the original.
Basic Operations for Sending Faxes(P. 216)
When
receiving a fax: Ask the sender to divide the original into multiple sections or reduce the resolution
before sending.
#005
A fax could not be sent because the recipient's machine did not respond within 35 seconds.
When
the recipient's machine is turned OFF or the line is busy, a fax may not be sent. Ask the recipient to
check the machine status. When sending the fax overseas, insert pauses in the fax number.
Basic Operations for Sending Faxes(P. 216)
#012
A fax could not be sent because the recipient's machine ran out of paper.
Troubleshooting
663
671


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