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Even when this message is displayed, you can continue printing by clicking , though the
amount remaining in the drum cartridge cannot be displayed corr
ectly.
Problems resulting from the use of drum cartridges that are not Canon products are not covered
under the warranty.
Cannot Establish Communication with Toner Cartridge
The toner cartridge is not installed correctly.
Install the toner cartridge correctly
.
Replacing the Toner Cartridge(P. 59)
The toner cartridge is damaged.
Replace the toner cartridge with a new one.
Replacing the Toner Cartridge(P. 59)
Even when this message is displayed, you can continue printing by clicking , though the
amount remaining in the toner cartridge cannot be displayed corr
ectly.
Problems resulting from the use of cartridges that are not Canon products are not covered under the
warranty.
Cannot Retrieve Printer Information
[Canon LBP Bidi Service] is not enabled on the computer.
Set the state of bidirectional communication service (Canon LBP Bidi Service) to [Start].
[Canon LBP Bidi Service] is not enabled on the server.
Set
the state of bidirectional communication service (Canon LBP Bidi Service) on the server to [Start]. For
more information, contact your server administrator.
To Enable [Canon LBP Bidi Service]
Display [Computer Management], and perform the following pr
ocedure.
Select [Services and Applications]
[Services] Right-click [Canon LBP Bidi Service] and then click
[Start].
Check Printed Output
The paper size specied in the printer driver is different fr
om the size of the paper actually loaded.
Load paper of the specied size, and press the Paper key on the machine.
Troubleshooting
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103


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