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The movie appears to freeze momentarily.
Significant change in the exposure level during autoexposure movie recording may
cause recording to stop momentarily until the brightness stabilizes. In this case, record
in [ ] mode ( ).
No picture appears on the television.
Make sure [ : Video system] is set to [For NTSC] or [For PAL] correctly for the video
system of your television.
Make sure the HDMI cable's plug is inserted all the way in ( ).
There are multiple movie files for a single movie recording.
If the movie file size reaches 4 GB, another movie file will be created automatically ( ).
However, if you use an SDXC card formatted with the camera, you can record a movie
in a single file even if it exceeds 4 GB.
My card reader does not recognize the card.
Depending on the card reader used and the computer's operating system, SDXC cards
may not be correctly recognized. In this case, connect the camera to the computer with
the interface cable, then import the images to the computer using EOS Utility (EOS
software, ).
Images cannot be resized or cropped.
This camera cannot resize JPEG images, RAW images, or frame-grab images from
4K movies saved as still photos ( ).
This camera cannot crop RAW images or frame-grab images from 4K movies saved as
still photos ( ).
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