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Error Codes
(2)
(1)
If there is a problem with the camera, an
error message will appear. Follow the on-
screen instructions.
(1) Error number
(2) Cause and countermeasures
Number Error Message and Solution
01
Communication between the devices is faulty. Check the camera,
lens, or mount adapter contacts.
g

Clean the electrical contacts on the camera, lens, and mount
adapter, use a Canon lens, or reinstall the battery (p.30, 43).
02
Card cannot be accessed. Reinsert/change card or format card
with camera.
g
Remove and insert the card again, replace the card, or format the
card (p.44, 373).
04
Cannot save images because card is full. Replace card.
g

Replace the card, erase unnecessary images, or format the card
(p.44, 335, 373).
06
Sensor cleaning could not be performed. Turn the camera off
and on again.
g
Operate the power switch (p.48).
10, 20
30, 40
50, 60
70, 80
99
An error prevented shooting. Turn the camera o and on again
or re-install the battery.
g
Operate the power switch, remove and install the battery again, or
use a Canon lens (p.48, 43).
* If the error message still persists after following the above instructions,
write down the error code number and contact your nearest Canon
Service Center.
607


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