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Responding to Error Messages
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What to check on the camera
Is another device on the camera network using the same IP
address as the camera?
Change the camera’s IP address to avoid using the same address
as another device on the network. Otherwise, change the IP
address of the device that has a duplicate address.
If the camera’s IP address is set to [Manual setting] in network
environments using a DHCP server, change the setting to [Auto
setting] (p.51, 67, 70, 74).
23: Device with same IP address exists on selected
network
Responding to Error Messages 21 - 23
Also check the following points when responding to errors numbered 21 -
23.
Are the camera and the access point set to use the same encryption
key for authentication?
This error occurs if the encryption keys do not match when the
authentication method for encryption is set to [Open system]. The
setting is case-sensitive, so check upper- and lower-case characters.
Make sure that the correct encryption key for authentication is entered on
the camera (p.50, 73).
94


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