212658
73
Zoom out
Zoom in
Previous page
1/82
Next page
Back Previous Page Next Page
Contents
DR-2010C / DR-2510C
DR-2010C / DR-2510C
73
× Slow Scanning Speed
The following problems might cause the scanning speed to be slow.
× Scanning Is Not Performed
Check the following if the scanner does not scan an image even though the
scanning operation is performed:
Has the scanner been properly recognized by the computer?
Has the scanner driver been installed?
Has the application software been installed correctly? Has the application
software been set up correctly?
Is there a problem in the PC system?
IMPORTANT
If documents are not scanned normally even if the scanner setup is OK, a
probable cause is that the scanner driver or application software is not
running correctly. Re-install the scanner driver or application software.
When system errors result in the scanner not functioning at all, turn OFF the
scanner and wait at least ten seconds before turning it ON again. If the error
continues to occur, restart the computer.
When scanning continues, make sure that the last document scanned was
scanned correctly.
× Documents Do Not Feed Properly
The following are possible causes of a document failing to feed properly. Check
each possible cause.
Problem
Solution
The scanner power is switched OFF.
Make sure that the scanner is switched ON. If the scanner is OFF,
turn the scanner ON.
(See "Chapter 2 Setup - Connecting the Scanner to the Computer,"
on p. 15.)
Problem
Solution
The scanner does not support your USB interface.
This product is not guaranteed to operate with all types of USB
interfaces. Contact your local authorized Canon dealer or service
representative for more information.
Problem
Solution
The scanner does not support the USB cable.
Use the USB cable provided with the scanner.
Problem
Solution
The USB hub is not compatible with the scanner.
Remove the USB hub.
Problem
Solution
Other applications are running in the background on your PC.
Quit all other applications that are running.
Problem
Solution
Resident applications, such as anti-virus software, are draining
memory resources.
Quit all resident applications.
Problem
Solution
Temporary files cannot be created in the TEMP folder, as there is
not enough free space on the hard disk.
Delete unwanted files on the hard disk to increase free space on the
hard disk.
Problem
Solution
The USB port you are using does not support Hi-Speed USB 2.0.
Scanning speeds are slower if your computer's standard USB
interface is not compatible with Hi-Speed USB 2.0. (See p.11.) Use a
computer that is equipped with USB that is compatible with
Hi-Speed USB 2.0 as standard.
Problem
Solution
The USB cable does not support Hi-Speed USB 2.0.
Use the USB cable provided with the scanner.
Problem
Solution
The USB hub does not support Hi-Speed USB 2.0.
Remove the USB hub.
Problem
Solution
Static electricity, etc., is causing the pages of the document to
stick together, and they cannot be separated correctly by the
scanner.
Before you place your document, thoroughly fan the stack of pages.
(See "Feeding in the Page Separation Mode," on p. 21.)
Problem
Solution
Attempting to scan a document of a size, thickness, or weight that
the scanner cannot scan.
Check the size, thickness, and weight of the document. For
information on the type of documents that you can use with the
scanner, see "1. Documents," on p. 18.
73


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Canon dr-2510c at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Canon dr-2510c in the language / languages: English as an attachment in your email.

The manual is 6,32 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info