Manual Canon CanoScan FB 630U (page 54 of 64) (English)

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Problems with Scanning

Scanner will not scan

Cause 1: Scanning unit locked

Solution: Unlock scanning unit by setting lock switch to unlocked position (See p. 15)

Cause 2: Software incorrectly installed

Solution: Reinstall software (See Getting Started guide)

Cause 3: For Windows: ScanGear CS-U not installed. Ulead Photo Express 2.0 SE or Caere

OmniPage Limited Edition are insufficient by themselves to scan images.

ScanGear CS-U is required

Solution: Install ScanGear CS-U (See Getting Started guide)

Cause 4: For Macintosh: Plug-in Module CS-U is not properly installed. Adobe PhotoDeluxe

2.0 is insufficient by itself to perform scans. Plug-in Module CS-U is required

Solution: Install Plug-in Module CS-U (See Getting Started guide)

Scanning Unit has not returned to the home position at the front of the scanner

Cause: USB cable was disconnected during scanning process

Solution: Empty the document glass (platen) of all items, close the document cover,

temporarily disconnect the USB cable and then reconnect it

Scan quality is poor

Cause 1: Document cover is open

Solution: Close the document cover

Cause 2: Original document floating on document glass

Solution: Gently press down on the document cover to prevent the document from

floating

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Canon CanoScan FB 630U Manual

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