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Frequently Asked Questions
Error Code Cause Remedy
#860 A paper jam occurred during printing. Perform printing again.
Transparencies not made for the machine was used. Perform printing again using transparencies made for the
machine.
You have sent a print job using a PDL that is not supported by
the machine.
Conrm the PDLs supported by the machine with your system
administrator, and use the appropriate printer driver.
An unsupported combination of functions was specied. Change the print data resolution or other print settings, and
perform printing again.
#861
An error occurred while processing the print data or image
data.
Change the print data or print settings, and perform printing
again.
#862
An unsupported combination of functions was specied. Change the print data or print settings, and perform printing
again.
Data not guaranteed to be compatible was printed.
#863
An error occurred while processing the print data or image
data.
Check the settings, and perform the operation again.
#865
A function related to performing jobs is restricted. Contact your System Manager.
An attempt was made to execute a function requiring the hard
disk, without the hard disk attached.
Check whether the hard disk is attached. If the hard disk is
not attached, attach the hard disk and execute the same
function again. If the hard disk is not attached, cancel the
settings for functions requiring the hard disk.
#904
Destinations registered as favorite settings are not updated
when an address book is retrieved using device information
delivery from an another imageRUNNER ADVANCE/
imagePRESS series machine connected to the network.
Register the favorite settings again from the touch panel display
of the machine.
#905
The job could not be executed because a network error
occurred.
Check the path length and access privileges of the server, and
whether the le or folder is in use.
List of Error Codes without Messages (Last Page)
155


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