Note:
The use of environmentally-friendly, phosphate-free detergents (check detergent information
on pack) can have the following effects:
– waste water from rinsing may be cloudier because of the presence of a white powder
(zeolites) held in suspension, without the rinse performance being adversely affected;
– presence of white powder on laundry after washing, which is not absorbed by the fabric
and does not alter the colour of the fabric.
– The presence of foam in the final rinsing water is not necessarily an indication of poor
rinsing.
– Carrying out more rinse cycles does not serve any purpose in such cases.
It is unlikely that water will be visible in the drum!
This is due to the latest technology that achieves the
same standard of washing and rinsing but with far less
water consumption.
Trouble shooting
What might be the cause of…
Defects you can remedy yourself
Before calling GIAS Service for technical advice please run through the following checklist. A
charge will be made if the machine is found to be working or has been installed incorrectly or
used incorrectly.If the problem persists after completing the recommended checks, please call
the GIAS Service, they may be able to assist you over the telephone.
CAUSE REMEDYPROBLEM
Plug not in socket.
Not switched on.
Power failure.
Fuse blown.
Door open.
RCD tripped (trip switch)
Has the Delay start been set.
Plug it in.
Switch on.
Check and refer to “Power Failure” section.
Check.
Close door.
Reset RCD.
Check.
1. Does not work on any
programme
See cause 1.
Water supply turned off.
Programme selector not correctly positioned.
Check.
Turn on water supply.
Position programme selector correctly.
2. Does not fill with water
Kink in discharge hose.
Foreign bodies in filter
The machine has been plumbed in incorrectly.
Straighten discharge hose.
Examine filter.
Check installation.
3. Water does not drain away
Leaking gasket between tap and water inlet hose.
Strand of clothing or dirt between door rubber
gasket and door glass.
Incorrect plumbing.
Replace gasket and tighten connection.
Re-load the machine and keep rubber door
gasket/door glass clean.
Check plumbing.
4. Water on floor around the
washing machine
Water has not yet drained away.
“Spin Cancel” option selected
(certain models only).
Unbalanced load.
Wait a few minutes for machine to empty.
Check.
Rearrange load evenly.
5. Does not spin
Washing machine not completely level.
Load not distributed evenly.
Transit brackets not removed.
Adjust the special adjustable feet.
Rearrange the laundry evenly.
Remove transit brackets (
see installation
section
).
6. Machine vibrates a lot
during spin
Two minutes have not elapsed since the
programme finished.
–
No water fill.
No pump out.
Wait two minutes.
Call service.
Check water supplies are on.
Check drain is clear.
Check drain hose is not kinked.
7. Door will not open
8. Display reads error
0, 1, 5, 7, 8, 9
9. Display reads error 2
10. Display reads error 3
Machine overfilled with water. Turn off water supply to machine.
Call service.
11. Display reads error 4
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