onarım hakkını üretici veya ithalatçıya karşı da kullanılabilir. Satıcı, üretici ve ithalatçı tüketicinin bu hakkını kullanmasından müteselsilen sorumludur.
Tüketicinin, ücretsiz onarım hakkını kullanması halinde malın;
• Garanti süresi içinde tekrar arızalanması,
• Tamiri için gereken azami sürenin aşılması,
• Tamirinin mümkün olmadığının, yetkili servis istasyonu, satıcı, üretici veya ithalatçı tarafından bir raporla belirlenmesi durumlarında;
•Hatalı elektriktesisatı,ürününüzerindebelirtilen voltajdanfarklıvoltajdakullanılmasıveya şebekevoltajındakidalgalanmalarsonucuoluşanarıza ve
hasarlar, doğal afetler, üründen kaynaklanmayan harici/fiziki dış etkenler, mevsimsel hava şartları ve çevresel etkenler (deprem, yangın, sel, su basması,
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