Manual Canadian Spa Company Toronto 2016 (page 29 of 32) (English)

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Owners Manual

Limited Warranty

LIMITED WARRANTY

Canadian Spa Co. Manufacturing extends the following warranties

to the original purchasers of its portable spas:

Structural Warranty: Canadian Spa Co. warrants structure of

the spa shell against water loss due to structural failure for the

period of 25 years from the date of purchase by the original owner.

If in Canadian Spa Co. opinion, structure proves to be defective

Canadian Spa Co. will repair or, at its option, replace the defective

structure without charge to the customer

Surface Warranty: Canadian Spa Co. warrants the acrylic ﬁnish

against defects in material and workmanship and speciﬁcally

against blistering, cracking or delamination for the period of two

(2) years from the original purchase date to the original purchaser.

If, in Canadian Spa Co. opinion, the surface proves to be defective

during this period, Canadian Spa Co. will repair or, at its option,

replace the defective spa shell without charge to the customer.

Plumbing Warranty: Canadian Spa Co. warrants the plumbing of

the spa will remain free from leaks for the period of two (2) years

from the date of purchase to the original purchaser.

Equipment Warranty: Canadian Spa Co. warrants the equipment

pack (pump, blowers, heater, and control system) against mal-

function and defects in the materials and workmanship for two (2)

years from the date of purchase to the original purchaser.

Skirting Warranty: Canadian Spa Co. warrants the wood

skirting surrounding the spa to be free from defects in materials

and workmanship at the time of purchase. Because wood is a

natural product and subject to weathering, any fading, crazing,

cracking or warping of the wood ﬁnish is not covered.

Extent of Warranty: This Limited Warranty applies to portable

spas manufactured after January 1st 2016 and sold by authorised

Canadian Spa Co. dealers to residential retail customers. This

Limited Warranty is given only to the ﬁrst retail purchaser and

terminates upon transfer of ownership. No warranty is provided on

light bulbs, light lens covers, ﬁlters or any dealer installed

accessories. Cost of installation, removal and/or shipping of the

spa is not covered by this Limited Warranty. In the event Canadian

Spa Co. deems necessary the removal of the spa to a place of

repair or that the spa must be replaced, any and all costs of the

spa removal and replacement; landscaping, decking, fencing and/

or structure removal, alteration and/or replacement; or other costs

of providing access to the spa will be for the purchaser. This

Warranty applies only to spas in single family, residential

installations. This Limited Warranty becomes void if the spa is

placed in commercial application.

Guarantee of the insulating cover: Canadian Spa Co. guarantees

that the cover the purchase is free from defects in materials and

workmanship. Where the cover is exposed to strong external

inﬂuences such as extreme weather conditions, regular

maintenance or protection is essential . Canadian Spa Co. warrants

the cover for the period of two (2) years. Defects caused by

misuse or insufﬁcient care are not covered by the warranty.

TERMS, CONDITIONS AND LIMITATIONS

Any defect or damage caused by installation, alteration or repair by

anyone who is not an employee of Canadian Spa Co. or authorised

service technician is not covered by the Warranty. This Warranty

becomes void if the spa has been subjected to misuse, abuse,

alteration or attempted alteration, repairs or attempted repairs by

anyone other than an authorised Canadian Spa Co. service tech-

nician, improper installation, improper water chemistry, improper

maintenance, acts of god, or damage caused beyond the control of

Canadian Spa Co. Misuse and abuse shall include any operation of

the spas other than as directed in the Canadian Spa Co. Manual.

Examples of misuse and abuse include, without limitation:

• Damage of the spa surface caused by leaving the spa uncovered

while the spa is empty of water or due to covering the spa with

plastic ﬁlm of any kind.

• Damage to the spa surface caused by contact with cleaners or

solvents.

• Damage caused by the operation of the spas at water

temperatures outside of the range of 2 – 40 degrees Celsius.

• Damage caused by unapproved sanitizer such as calcium

hypochlorite, tri-chlor type chlorine or any sanitising chemical

that may remain undissolved on the spa surface.

• Damage caused by failure to provide even sufﬁcient support for

the spa.

Warranty Performance: In the event of a defect covered under the

terms of this Limited Warranty, notify your authorised Canadian Spa

Co dealer. A Canadian Spa Co. authorised service technician will

repair the spa subject to the Terms and Conditions of this Limited

Warranty. Use all reasonable means to protect the spa from further

damage. Reasonable travel charges may be assessed by Canadian

Spa Co. or its authorised service technician if the spa is located

outside the nearest authorised service technician’s service area.

This warranty covers parts ONLY and does not include travel or on-

site service charges unless a Service Contract has been purchased

from Canadian Spa Co. Ltd.

Disclaimers: Canadian Spa Co. or any of its authorised service

technicians shall not be held liable for injury, inconvenience, loss

of use, chemical or water damage, transportation costs, continent

liabilities or any other incidental or consequential costs, expenses

or damage as result of any deﬁciency or alleged deﬁciency of the

spa. In no event shall Canadian Spa Co. be liable, for any reason or

cause, in excess of the amount paid for the product. No other

warranties, expressed or implied, are valid. No agent, dealer,

distributor, Service Company or other party is authorised to

change, modify or extend the terms of this Limited Warranty in any

manner whatsoever.

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Canadian Spa Company Toronto 2016 Manual

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