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Canadian Spa Company St Lawrence Manual

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Owners Manual
30
Limited Warranty
LIMITED WARRANTY
Canadian Spa Co. Manufacturing extends the following
warranties to the original purchasers of its portable
spas:
Structural Warranty: Canadian Spa Co. warrants
structure of the spa shell against water loss due to
structural failure for the period of 25 years from the
date of purchase by the original owner. If in Canadi-
an Spa Co. opinion, structure proves to be defective
Canadian Spa Co. will repair or, at its option, replace the
defective structure without charge to the customer
Surface Warranty: Canadian Spa Co. warrants the
acrylic finish against defects in material and work-
manship and specifically against blistering, cracking or
delamination for the period of two (2) years from the
original purchase date to the original purchaser. If, in
Canadian Spa Co. opinion, the surface proves to be
defective during this period, Canadian Spa Co. will
repair or, at its option, replace the defective spa shell
without charge to the customer.
Plumbing Warranty: Canadian Spa Co. warrants the
plumbing of the spa will remain free from leaks for the
period of two (2) years from the date of purchase to the
original purchaser.
Equipment Warranty: Canadian Spa Co. warrants the
equipment pack (pump, blowers, heater, and control
system) against malfunction and defects in the
materials and workmanship for two (2) years from the
date of purchase to the original purchaser.
Skirting Warranty: Canadian Spa Co. warrants the
wood skirting surrounding the spa to be free from
defects in materials and workmanship at the time
of purchase. Because wood is a natural product and
subject to weathering, any fading, crazing, cracking or
warping of the wood finish is not covered.
Extent of Warranty: This Limited Warranty applies to
portable spas manufactured after January 1st 2013 and
sold by authorised Canadian Spa Co. dealers to
residential retail customers. This Limited Warranty is
given only to the first retail purchaser and terminates
upon transfer of ownership. No warranty is provided
on light bulbs, light lens covers, filters or any dealer
installed accessories. Cost of installation,
removal and/or shipping of the spa is not covered by
this Limited Warranty. In the event Canadian Spa Co.
deems necessary the removal of the spa to a place of
repair or that the spa must be replaced, any and all
costs of the spa removal and replacement; landscaping,
decking, fencing and/or structure removal, alteration
and/or replacement; or other costs of providing access
to the spa will be for the purchaser. This Warranty
applies only to spas in single family, residential
installations. This Limited Warranty becomes void if the
spa is placed in commercial application.
TERMS, CONDITIONS AND LIMITATIONS
Any defect or damage caused by installation, alteration
or repair by anyone who is not an employee of Canadian
Spa Co. or authorised service technician is not covered
by the Warranty. This Warranty becomes void if the
spa has been subjected to misuse, abuse, alteration
or attempted alteration, repairs or attempted repairs
by anyone other than an authorised Canadian Spa Co.
service technician, improper installation, improper
water chemistry, improper maintenance, acts of god,
or damage caused beyond the control of Canadian Spa
Co. Misuse and abuse shall include any operation of
the spas other than as directed in the Canadian Spa Co.
Manual.
Examples of misuse and abuse include, without
limitation:
• Damage of the spa surface caused by leaving the spa
uncovered while the spa is empty of water or due to
covering the spa with plastic film of any kind.
• Damage to the spa surface caused by contact with
cleaners or solvents.
• Damage caused by the operation of the spas at water
temperatures outside of the range of 2 – 40 degrees
Celsius.
• Damage caused by unapproved sanitizer such as
calcium hypochlorite, tri-chlor type chlorine or any
sanitising chemical that may remain undissolved on
the spa surface.
• Damage caused by failure to provide even sufficient
support for the spa.
Warranty Performance: In the event of a defect
covered under the terms of this Limited Warranty, notify
your authorised Canadian Spa Co dealer. A Canadian
Spa Co. authorised service technician will repair the spa
subject to the Terms and Conditions of this Limited
Warranty. Use all reasonable means to protect the spa
from further damage. Reasonable travel charges may
be assessed by Canadian Spa Co. or its authorised
service technician if the spa is located outside the
nearest authorised service technician’s service area.
This warranty covers parts ONLY and does not include
travel or on-site service charges unless a Service Con-
tract has been purchased from Canadian Spa Co. Ltd.
Disclaimers: Canadian Spa Co. or any of its authorised
service technicians shall not be held liable for injury,
inconvenience, loss of use, chemical or water damage,
transportation costs, continent liabilities or any other
incidental or consequential costs, expenses or damage
as result of any deficiency or alleged deficiency of the
spa. In no event shall Canadian Spa Co. be liable, for
any reason or cause, in excess of the amount paid for
the product. No other warranties, expressed or implied,
are valid. No agent, dealer, distributor, Service Company
or other party is authorised to change, modify or extend
the terms of this Limited Warranty in any manner
whatsoever.
… 30


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