764883

Canadian Spa Company Niagara Manual

8
Zoom out
Zoom in
Previous page
1/32
Next page
www.canadianspacompany.com
Canadian Spa Company
Owners Manual
(UK / Europe version)
Owners Manual
00
SAFETY INFORMATION - Europe (50Hz)
IMPORTANT SAFETY INSTRUCTIONS
When installing and using this electrical equipment be sure to follow these basic safety
precautions:
1. WARNING: To reduce the risk of injury, do not permit children to use this product
unless they are closely supervised at all times.
2. DANGER: Risk of accidental drowning. Extreme caution must be exercised to
prevent unauthorised access by children. To avoid accidents, ensure that children
cannot use this spa unless they are supervised at all times.
3. DANGER: Risk of injury. The suction fittings in this spa are sized to match
specific water flow created by the pump. Should the need arise to replace
the suction fitting or the pump, ensure that the flow rates are compatible.
Never operate the spa if suction fittings are broken or missing. Never
replace a suction fitting with one rated less than the flow rate marked on
the original suction fitting.
4. DANGER: Risk of Electrical Shock. Install at least 5 feet (1.5m) from all metal
surfaces. As an alternative, spa may be installed within 5 feet (1.5m) of
metal surfaces if each metal surface is permanently connected (bonded) by a
minimum ground wire.
5. DANGER: Risk of Electrical Shock. Do not permit any electrical appliance such
as a light, telephone, radio, television, etc. within 5 feet (1.5m) of a spa unless
such appliances are installed and built-in by the manufacturer.
6. ELECTRICAL SUPPLY: The electrical supply for this product must include a
suitably rated switch or circuit breaker to open all ungrounded supply conductors
to comply with the national electrical standards. This disconnect must be readily
accessible and visible to the spa occupant but installed at least 5 feet
(1.5m), from the spa water.
7. WARNING: To reduce the risk of injury:
a) The water in the spa should never exceed 40°C (104°F). Water temperature
between 38°C (100°F) and 40°C (104°) is considered safe for a healthy adult.
Lower water temperatures are recommended for young children and when
the spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing foetal
damage during early months of pregnancy, pregnant women should limit spa
water temperatures to 38°C (100°F)
c) Before entering a spa, the user should measure the water temperature with an
accurate thermometer since the tolerance of water temperature regulating
devices varies.
d) The use of alcohol, drugs, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low or high blood
pressure, circulatory system problems, or diabetes should consult a physician
before using a spa.
f) Persons using medication should consult a physician before using a spa since
some medication may induce drowsiness while other medication may affect heart
rate, blood pressure, and circulation.
8. AUDIO/VIDEO EQUIPMENT WARNINGS (Optional equipment based on model)
CAUTION: Risk of Electrical Shock. Do not leave compartment door open.
9. CAUTION: Risk of Electrical Shock. Replace components only with identical
components.
10. WARNING: Prevent Electrocution. Do not connect any auxiliary components (for
example cable, additional speakers, headphones, additional audio/video
components, etc.) to system.
11. CAUTION: Risk of Electrical Shock. Do not service this product yourself as opening
or removing audio covers may expose you to dangerous voltage or other risk of
injury. Refer all servicing to qualified service personnel.
12. CAUTION: Risk of Electrical Shock. When the power supply connections or power
supply cord(s) are damaged; if water is entering the audio / video compartment
or any electrical equipment compartment area; if the protective shields or barriers
are showing signs of deterioration; or if there are signs of other potential damage
to the unit, turn off the unit and refer the servicing to a qualified service personnel.
13. This unit should be subject to periodic routine maintenance (for example, once
every 3 months) to make sure that the unit is operating properly.
14. CAUTION: Do not operate audio video controls while inside the spa
15. Installation of the spa for other than a residential dwelling will result in voiding
the manufacturer’s warranty.
16. Do not bring any object into the spa that could damage the spa shell.
17. Never insert any object into any opening.
18. WARNING: Do not sit on the spa cover or place objects on it.
19. Remove any water or debris that may collect on the spa cover.
20. WARNING: Do not use the spa immediately after strenuous exercise.
21. If you feel pain or dizziness at any time while using the spa, discontinue use and
contact a physician.
22. WARNING: To reduce risk of injury it is especially important that persons with
pre-existing health conditions or problems such as obesity, heart disease, high
or low blood pressure, circulatory problems, pregnancy or diabetes to consult
their doctor before using the spa.
23. WARNING: Observe reasonable time limits when using the spa. Long exposures
at high temperatures can cause high body temperatures. Symptoms may include
dizziness, nausea, fainting, drowsiness, and reduced awareness. These effects
could possibly result in drowning.
24. WARNING: The spa jets produce a stream of water with relatively high pressure.
Prolonged exposure of localized area of the body may cause bruises to the skin.
25. IMPORTANT: The include warning sign must be posted where all users of the spa
can see and read it.
26. WARNING: To avoid risk of drowning. The Spa cover should be in place and
properly latched when spa is not in use.
27. IMPORTANT: Read and understand the warnings on the spa cover.
28. Proper water chemistry is necessary to maintain the water and prevent possible
damage to spa components.
WARNING
REDUCE THE RISK OF ELECTROCUTION
1. Never place an electric appliance within 5 feet (1.5m) of spa.
REDUCE THE RISK OF CHILDREN DROWNING
1. Supervise children at all times.
2. Attach and lock down spa cover after each use.
REDUCE THE RISK OF OVERHEATING
1. Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.
2. Exit immediately if uncomfortable, dizzy, or sleepy. Spa heat can cause hyperthermia and unconsciousness.
3. Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.
WHEN PREGNANT; soaking in hot water for long periods can harm your fetus. Measure water temperature before entering
1. Do not enter spa if water is hotter than 100oF (38oC).
2. Do not stay in spa for longer than 10 minutes.
2
Owners Manual
Introduction to your hot tub /spa
SPA SHELL: Surface of the spa that holds the water, constructed of
Acrylic and fiberglass.
SPA SKIRT: Surround material that conceals the underside of the Spa
shell and equipment bay. Also referred to as the ‘spa cabinet’,
‘Cladding’ or ‘Panels’.
ACCESS PANELS: Removable sections of the spa skirt located on the
operator side of the spa. The Equipment Bay, including pump(s) and
spa controller are located behind the access panels.
COMPUTER CONTROLLER SPA: Unit that controls spa operations,
containing electronic programming boards, heater and all connections
for Pump(s), Light(s), Ozone Generation Unit and Topside Console. Also
referred to as ‘Spa Pack’ or ‘Controller’.
CIRCULATION PUMP: Small, energy efficient pump used for
filtration and heating of the spa.
MASSAGE PUMP: Electro-mechanical device to move water,
consisting of a wet end and a motor.
AIR BLOWER: Air pump used to add extra bubbles to the water stream.
The pump is connected electrically to the Control Pack and is
controlled by the spa controller.
OZONE GENERATOR: Device that generates ozone to aid in
maintaining water quality. Ozone helps eliminate organic material such
as body oils, dead skin cells and hair.
HEATER: Electrical resistance device located in the Spa Controller
containing the heating element and 2 temperature sensors. The flow
through heater heats the spa’s water as it flows across the heating
element. Heaters are available in several wattages.
TOPSIDE CONSOLE: Button pad and temperature display panel
located on the top of the spa into which various commands,
control sequences and options for operating the spa can be
input. User can set temperature, filtration cycle and mode through the
console. Consoles have various shapes and button configurations. Also
referred to as the ‘Console’.
AIR INJECTOR: Small jet that allows air from the Air Blower into spa
jets.
JET: Device that ejects water, creating water movement in the spa.
AROMATHERAPY: Treatment achieved by adding a scent directly to
the water or a canister containing the scent in the air control system.
DRAIN VALVE: Valve located on the outside of spa cabinet used to
drain water from the spa. A garden hose can be attached to the drain
valve.
EQUIPMENT BAY: Location under the Spa Shell covered by access
panels that houses the spa controller and pumps.
FILTER HOUSING: Assembly that holds the filter cartridge
(configurations may differ from model to model).
FLOATING WEIR: Telescoping device in the filter system that skims the
water to collect floating particles.
FOOT WELL: Lowest portion of the spa where the suction fittings are
located.
OVERLAY: Decal covering the Topside Console, showing button
location for various spa operations.
SUCTION FITTING: Located at the bottom of the spa, used to return
water back into the filter and pump system. All pumps require two
suction fittings.
AIR CONTROL: Device located on top side of spa used to turn on and
off air assist to jets. One valve can operate up to 20 jets.
WATER DIVERTER: Device located on top side of spa and used to
change the direction of water flow.
ON/OFF VALVE: located on Top Rail of spa used to turn water on and
off to features such as waterfalls and fountains.
SLICE VALVE: Two-position (open or closed) sliding valve, used to cut
off water flow so that the pumps and spa controller can be removed or
serviced. Slice valve operations: up for open, down (toward the valve
body) for closed.
SPA COVER: Marine grade vinyl covering filled with rigid foam inserts
to cover the top of the spa. The spa cover is the most important item for
maintaining consistency of the spa water temperature and chemistry.
3
Owners Manual
4
How your spa functions
BASIC: Water is drawn through the drains in the foot well and the skim filter on the side of the spa. Water is pumped through a filter, over the
heater, into the Ozone Reaction Chamber and returns to the jets. Water entering the spa has been filtered, heated and mixed with air ready for
use. Note: A sensor on the heater ensures water flow over the heater before allowing the heater to energise.
JETS: All regular jets can be flow adjusted by rotating the face of the jet. As the jet is turned clockwise the air at the jet is gradually reduced,
then the water. As the jet is rotated counter-clockwise, water flow is increased then the water and air mix is increased.
FILTER: A weir is located on the skimmer. It is used to skim oils and floating pieces of debris from the surface of the spa. (If applicable, the
weir should be facing in to the skimmer opening.)
AIR CONTROLS: Air Controls inject air into the jets via a venturi system. Rotating the left or right control from Min. to Max. activates the air
control.
NOTE: The system functions when your jets are at full power only.
NOTE: On spas with “Turbo” Option, one or more air controls may not do anything as they have been made redundant.
DRAIN
VALVE
FILTERS
OUT DEAD
GERMS & DIRT
OZONE
MIXING
CHAMBER
HEATER
T VALVET VALVE
PUMP
FILTERS
OZONE LINE
MAZZI INJECTOR
OZONATOR
CHECK VALVE
Spa operation - Filtration cycle
Your spa exposed (Toronto model)
Pump2” water pipe Water manifold
2.6” Pump
union
2” Pump
union Filtration housing
Control
pack
Ozone
5” Jet body 2” Jet body
Heater unions
LED Pop-up speaker
1” Air pipe
Slice valves LED Pop-up speaker Shell insulation foam
3” Jet body
Front access side of spa Rear side of spa
Owners Manual
5
Spa operation - Hot tub controls / Jets
Air Controller
These are located around the top of your
spa. Increase or decrease the force of your
jets by opening or closing the air control
valves.
Air Jet (pepper pot)
Linked to the blower to inject air into the spa
for an invigorating massage.
Aroma basket cap
Open cap to place aromatherapy beads.
Close after use.
Circ Jet
Supplies Ozone and heated water from the
circulation pump.
2” Twin Roto jet
Adjustable and interchangeable jet spins
and pulsates. The jet can be removed by
turning it counter-clockwise. To replace the
jet push inward and clockwise until it clicks
into place.
3” Directional jet
Adjustable and interchangeable jet features
a directional nozzle. The jet can be removed
by turning it counter-clockwise. To replace
the jet push inward and clockwise until it
clicks into place.
3” Massage jet
Adjustable and interchangeable jet which
spins to deliver a soothing massage. The jet
can be removed by turning it counter-
clockwise. To replace the jet push inward
and clockwise until it clicks into place.
2” Directional jet
Adjustable and interchangeable jet features a
directional nozzle. The jet can be removed by
turning it counter-clockwise. To replace the
jet push inward and clockwise until it clicks
into place.
5” (Jumbo) Directional jet
Adjustable and interchangeable jet features
a directional nozzle. The jet can be removed
by turning it counter-clockwise. To replace
the jet push inward and clockwise until it
clicks into place.
Large Diverter
Located on the topside of the spa, this valve
physically diverts the flow of water from one
jet zone of the spa to the other.
5” Massage jet
Adjustable and interchangeable jet features
an internal spinner to deliver a low pressure
soothing massage. The jet can be removed
by turning it counter-clockwise. To replace
the jet push inward and clockwise until it
clicks into place.
2” Point jet
Standard jet is permanently on and supplies
heated water continually. The jet can be
removed by turning it counter-clockwise. To
replace the jet push inward and clockwise
until it clicks into place.
Waterfall control
Located on the topside of the spa, this valve
adjusts water flow to the waterfall.
HOW JETS WORK
Air is mixed with the water by using the air controls creating a gentle to most vigorous massage. Water flow is adjusted by simply turning the
outer face of the full sized jets. Our hot tubs have a combination of pulsating, rotating, and directional adjustable jets.
Owners Manual
6
Locating your hot tub/spa
CHOOSING A LOCATION
This spa is designed for indoor or outdoor use. Factors to consider
when choosing a location for the spa include: weight of the spa,
indoor/outdoor location and drainage. The following section provides
guidelines that must be followed. It is the sole responsibility of the
spa owner to ensure proper installation of the spa.
IMPORTANT: The base upon which the spa is placed must be
smooth, flat, level and capable of uniformly supporting the combined
weight of the spa, water and users, without shifting or settling, for
the entire time the spa is in place. If the spa is placed on a surface
which does not meet these requirements, damage to the Spa Skirt
and/or Spa Shell may result. Damage caused by improper support is
not covered by the manufacturer’s warranty. It is the responsibility of
the spa owner to ensure the integrity of the supporting structure at all
times. SPA BASE: We recommend a poured, steel reinforced concrete
slab with a minimum thickness of 4 inches (10cm). Wood decking is
acceptable if it is constructed so that it meets the structural
requirements outlined above.
The spa location must provide drainage away from the spa. Placing
the spa in a depression without provisions for proper drainage could
allow rain water, snow melt, overflow and other casual water to flood
the equipment bay, creating a wet condition in which the spa could
be damaged. For spas recessed into a deck, installation must permit
access to the spa access panels, either from above or below for
servicing. Ensure that there are no obstructions which would prevent
removal of all access panels and access to jet components, espe-
cially on the side of the access panels (typically under the topside
Console).
WEIGHT CALCULATIONS: See spa specifications for exact weights.
Typically the dry weight of a spa can range from 600-1000 lbs (US)
(220-455 kg) dry. The volume of the spa can range from 300-400
gallons US (1135-1515 litres). Use the average weight of water (8 lbs
(US) per gallon or 2.1 kg per litre) to approximate the total weight of
the spa without users.
OUTDOOR LOCATION
Considerations for selecting an outdoor spa location:
• Proximity to the power source (long length of cable can be
expensive)
• Local building and home owner association codes pertaining to
the installation of a portable spa
• Do not place your spa within 3m of overhead power lines. Make
sure the spa is positioned so that access to the equipment
compartment and all side panels will not be blocked. Be certain
that your installation will meet all relevant local, and national
safety codes and requirements.
• How you intend to use your spa will help you determine where
you should position it. If your spa is mainly used for family
recreation be sure to leave plenty of room around it for activity.
If you will use it for relaxation and therapy, you’ll probably want to
create a specific mood around it.
• If you live in a region where it is cold or rains frequently, place the
spa near a house entry.
• In a cold-weather climate, bare trees won’t provide much privacy.
Think of your spa’s surroundings during all seasons to determine
your best privacy options. Consider the view of your neighbours
when you plan the location of your spa.
• Prevent dirt and contaminants from being tracked into your spa
by placing a foot mat at the spa’s entrance where the bather’s
can clean their feet before entering your spa. You may also
consider keeping a small water-filled basin nearby for bathers to
rinse their feet before enter your spa.
• Adequate space for spa with accessibility for service (Clearance
of 3 ft (1m) around the spa is recommended to permit servicing
the unit)
• Proper structural support is critical. Consult a licensed
professional Structural Engineer to determine if the foundation
will adequately support the spa the entire time it will be in place,
especially if the spa is to be placed on a deck, balcony, roof or
other platform not specifically tied into the main structural
support.
• Drainage: The area in which the spa is placed must have
adequate drainage to handle the entire water content of the spa.
In the event of spillage, areas around the spa may become wet;
therefore, all flooring, furniture, walls and adjacent structures
should be able to withstand or resist water and moisture.
• Pathway to and from the spa (free of debris, dirt and leaves as
not to be tracked into the spa)
• Closeness to trees and shrubbery (leaves and birds create extra
cleaning)
• Sheltered environment (less wind and weather exposure results
in lower operating and maintenance costs)
• Proximity to changing area and shelter (especially in cold
weather)
• Environmental factors such as rain, wind, snow and sunlight (run
off water, as from an unguttered roof overhang, shortens the
life expectancy of the spa cover)
• Accessibly to children (you should be able to monitor the use of
the spa from the home to prevent unauthorised use by children;
you may want to enclose the spa with a fence or a self latching
gate to prevent unauthorised use)
• Cover lift clearance (if you will be installing a cover lift as an add-
on feature, allow 3ft (1m) on all sides of the spa)
Owners Manual
7
Locating your hot tub/spa
INDOOR LOCATION
Considerations for selecting an indoor spa location:
• Local building codes for indoor installation of a portable spa
• Adequate space for spa with accessibility for service (Clearance
of 3 ft (1m) around the spa is recommended to permit servicing
the unit)
• Proper structural support is critical. Consult a licensed
professional Structural Engineer to determine if the foundation
will adequately support the spa the entire time it will be in place,
especially if the spa is to be placed on a second story or higher,
balcony, roof or other platform not specifically tied into the main
structural support.
• Proper ventilation (Consult an Engineer or authority who
understands the necessary provisions to vent moist or heated air
and air with chemical odours. When the spa is in use
considerable amounts of moisture escapes, potentially causing
mould and mildew which can damage certain surfaces and
surroundings.
POSITIONING YOUR HOT TUB/SPA
When selecting a site for your spa, take into account the following:
A) Local Codes:
There may be certain restrictions and/or requirements that are
particular to your locality. If in doubt, check with your local council.
B) Delivery Passageway:
The spa will arrive as a unit, and cannot be disassembled. Ideally the
spa will be placed on a trolley, either on its side or on its base. The
unit will then be rolled into place easily crossing grass, gravel, and
small terrain anomalies. For safe and non-intrusive installation, we
require an opening not less than the width of your spa (see dealer
for current sizes) plus at least 40cm in height for the trolley and a
minimum of 5cm clearance on each side for adequate access. If
your access does not meet these conditions, or in the case of other
obstacles (steps, fences, walls, steep hills, etc.) contact Canadian Spa
Company for advice and conditions.
C) Location & Base:
A sheltered environment can result in lower operating and
maintenance costs. You must allow 1 metre clearance for access to
the spa’s access panel for servicing.
• The site you select for your spa MUST be a flat, level continuous
surface that fully contacts the bottom of the spa.
• Your new spa weighs between 300-450kg when dry, and when
filled to capacity weighs 900-2300kg. Therefore a solid support
is essential when the spa is mounted on a deck or ground level
patio/floor. We recommend that you install your spa at ground
level. This allows easy access to equipment.
• A 10 to 15cm thick re-enforced concrete slab is ideal, but not
essential. In most cases your spa can be placed on properly
installed existing patios.
• The base must be at least the size of the bottom of your spa (see
dealer for current sizes).
• Water should always drain away from the spa. DO NOT locate
your spa in a low run-off area since melting snow or rain could
flood the area and cause pump and equipment damage.
• DO NOT situate the spa near or under overhead wires and keep
clear of all electrical appliances.
Owners Manual
8
Installation& Setup
PRE-DELIVERY SETUP
A standard Canadian Spa Company hot tub will be delivered to your curb, standing on its side and securely strapped to a pallet (the
swim spa models will arrive via flatbed truck). Ensure that you will have sufficient means to move your spa to your desired location
(trolley, forklift, crane etc). The spa cannot be disassembled and will require sufficient clearance to move it (refer to table below for spa
dimensions).
A sheltered environment (such as a gazebo) can prolong the life of the spa and reduce operating costs. When planning your spa location keep
these tips in mind:
• Water should always drain away from the spa. DO NOT locate your spa in a low run-off area since melting snow or rain could flood the
area and cause pump and equipment damage
• Allow a minimum of 3’ (1m) access around the base of the spa in case your spa requires servicing
• Do not locate your spa underneath any overhanging wires and keep it clear of any electrical appliances
• Try to position your spa away from any overhanging trees as small debris (such as pine needles) can become lodged inside the jets,
causing damage to the equipment
• Be sure to have a proper base created before delivery. Your spa must be placed on a flat, level surface that is at least 4” (10 cm) thick and
every part of the spa base must be in contact with the surface. Patio stones, concrete slabs, and well supported decks should be sufficient
to support for your spa
• For Swim Spa owners: Your spa will arrive as a single unit on a flatbed truck and will require a crane or other mechanical
method of unloading to get the spa to your location. We recommend that you hire a professional lifting company to assess the situation
and organise the move for you. Canadian Spa Company will not take any responsibility for moving the spa and the spa warranty does not
cover damage incurred from unloading. We recommend a 6” (15cm) re-enforced concrete pad as a suitable base for your swim spa
Failure to properly locate your spa may void your warranty, please contact your local Canadian Spa Company Dealer if you have any questions.
Spa Model Dimensions Dry Weight Filled Weight
Yukon Plug & Play 79” x 40” x 30” 310lb 1,310lb
200cm x 100cm x 74cm 140kg 595kg
Quebec Plug & Play 79” x 59” x 32” 550lb 1,970lb
200cm x 150cm x 80cm 250kg 890kg
Winnipeg Plug & Play 79” x 79” x 32” 690lb 2,650lb
200cm x 200cm x 80cm 310kg 1,200kg
Toronto 84” x 84” x 33” 840lb 3,000lb
213cm x 213cm x 82cm 380kg 1,360kg
Thunder Bay 87” x 87” x 34” 880lb 3,475lb
220cm x 220cm x 85cm 400kg 1,575kg
Niagara 90” x 90” x 39” 1,015lb 4,235lb
228cm x 228cm x 99cm 460kg 1,920kg
Vancouver 90” x 90” x 35” 1,015lb 4,235lb
228cm x 228cm x 87cm 460kg 1,920kg
Victoria 87” x 87” x 34” 880lb 3,595lb
220cm x 220cm x 85cm 400kg 1,630kg
Alberta 83” x 83” x 34” 815lb 3,350lb
211cm x 211cm x 85cm 370kg 1,520kg
Halifax 84” x 64” x 34” 660lb 2,490lb
213cm x 160cm x 85cm 300kg 1,130kg
Montreal 84” x 64” x 34” 660lb 2,335lb
213cm x 160cm x 85cm 300kg 1,060kg
St Lawrence 13’ Sport Pool 154” x 90” x 54” 2,200 lb 15,000lb
390cm x 230cm x 140cm 998 kg 6804 kg
St Lawrence 16’ Swim Spa 197” x 90” x 54” 2,515lb 16,975lb
500cm x 230cm x 140cm 1,140kg 7,700kg
Owners Manual
9
Installation: Electrical requirements
Canadian Spa Company requires that the electrical installation of
your hot tub is carried out by a professionally licensed electrician and
that all local electrical and building codes are adhered to.
Access to the electrical pack can be found by removing the panel
directly below the topside control.
CONNECTING HOT TUB TO RCD AND CONSUMER PANEL:
• All hot tubs must be wired with the appropriate sized wiring.
Failure to do so will cause equipment damage and will not be
covered by your warranty
• All hot tubs must be protected with a appropriately sized RCD
(Residual Current Device) in the consumer panel. Have your
electrician verify using the diagram opposite.
ADDITIONAL ITEMS NEEDED TO HELP COMPLETE ELECTRICAL
CONNECTION:
1. RCD Breaker, 2. Electrical cable (check length and width for
amperage and distance), 3. Cable gland., 4. Tidy clips.
IMPORTANT: The electrical wiring of this spa must meet the
requirements of any applicable local codes. The electrical circuit
must be installed by a qualified electrician and approved by a local
building/electrical inspection authority.
1. This spa must be permanently connected (hard wired) to the
power supply. No plug-in connections or extension cords are to
be used in conjunction with the operation of the spa.
Supplying power to the spa which is not in accordance with
these instructions will void both the independent testing agency
listing and the manufacturer’s warranty.
2. The power supplied to this spa must be a dedicated circuit with
no other appliances or lights sharing the power provided by the
circuit.
3. To determine the proper wire size, see Power Requirements
section.
a) Wire size must be appropriate per local codes.
b) All wiring must be copper to ensure proper connections. Do
not use Aluminum wire. Using Aluminum wire will void the
manufacturer’s warranty.
4. Although not required, but recommended the installation of a
suitably rated isolator switch for ease of power connection and
accessibility.
5. The electrical circuit supplied for the spa must include a suitable
Residual Circuit Device (RCD) having a rated residual operating
current not exceeding 30 mA.
IMPORTANT: For supply connections, use conductors sized on the
basis of amperage but rated for 75°C (167°F).
6. An RCD breaker must be used in order for the spa to function
properly.
7. To gain access to the spa’s power terminal block, remove the
screws to the access panel located under the Topside Console.
Remove the cover to the spa controller.
8. Feed the supply power cable through the side of the spa or from
underneath the unit. Use the appropriate cable gland to secure
the power supply.
9 Connect the wires, colour to colour on the terminal block.
TIGHTEN SECURELY (all wires must be connected securely or
damage could result).
10. After connecting your electrics close the spa control box cover
and replace the spa access panels.
Electrical Installation 50 Hz (U.K. / Europe)
Spa Model Voltage Min RCD Size*
Yukon Plug & Play 230V 13A
Quebec Plug & Play 230V 13A
Winnipeg Plug & Play 220V 13A
Toronto 230V 20A
Thunder Bay 230V 25A
Niagara 230V 32A
Vancouver 230V 32A
Victoria 230V 25A
Alberta 230V 32A
Halifax 230V 25A
Montreal 230V 25A
St Lawrence 13’ Sport Pool 230V 42A
St Lawrence 16’ Swim Spa 230V 48A
Consumer panel
RCD Breaker
Hot tub control box
3. Hot tub Control box1. Consumer Panel
(RCD Protected)
2. Outside isolation
switch
Owners Manual
Installation: Electrical power requirements
Single Phase 3 wires (live, neutral, ground)
230VAC, 50/60Hz*, 1þ, 32A, (Circuit Breaker rating = 40A max.)
For Single Phase connection (1 x 32A):
1. Put DIP switch A2 on ON and DIP switch A5 on OFF
Power connections
Single Phase (A) is the normal wiring configuration for most houshold electrical installations (3 wires: live, neutral and earth). If however you
have insufficient Amps you will need to use other connection(see below). 2 Single Phase connection (B) is used in circumstances where the
power supply is limited and where you need more Amps. 3 Phase (C) is used in certain areas of Europe where 3 Phase power is available and
the installation warrants it. NOTE: Canadian Spa Company requires that the electrical installation of your hot tub is carried out by a
professionally licensed electrician and that all local electrical and building codes are adhered to.
A.) Single Phase connection (Most common):
NBP6013H Circuit Board (Spa models: Toronto, Winnipeg, Thunder Bay, Halifax, Montreal, Yukon, Quebec, Alberta, Niagara, Ottawa, Victoria,
Vancouver)
Template 56377 10-05-12 56751_97_B 07-07-15
5
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. © Copyright 2014 Balboa Water Group.
Wiring Diagram
Hardware Setup
F4 3A SLO-BLOW
J31
J30
115V 115V
230V
F3 0.125A SLO-BLOW
J25=HTR1
J26=HTR2
J27=HTR3
J30=TEST
J31=CE
HTR
SEL
F7 10A 250VAC
F2 10A 250VAC
TB1
J15
ON
10
S1
K5
K1
K3
T1
K2
K4
K8
LIGHT
GND
J33 J21 J32
J9
1
2
3
4
Print Offsets:
+10 Top
+0020 Left
PART A
4
3
2
1
J45
J110
J79
J54
J72
J42
J3
J37
J4
J1
J61J47
J77
J75
J78
J36
J60
J46
J38
J39
J111
J53 J58
J11
J41
J6
J7
J19
J13
J12
J88
J62
F6 30A
F8 30A
J56
J57
J55
J59
J51
J52
J98
J10
J81
J20
J18
J43
CIRC PUMP
OZONE
A/V HOT
PUMP 1
J14
K9
J5
AUX
J35
MAIN
J34
MAIN
J22
J23
SERIAL
J28
AUX
FRZ
J17 J16
J101
J24
J107
K7
TP (MAIN) PANELS
J34 OR J35
07-07-15
NBP6013H – PN 56751
PART A
J29
VAC HTR
DISBL
L1
3 X 16A
230VAC
32A
N (BL)L1 (BRN) L2 (BRN) L3 (BRN)
N
BROWN
BRAUN
BRUN
BLUE
BLAU
BLEU
AUX J5 (A1-A4)
GRN
BLU
BRN
230V
1þ
1x32A
SENSOR B
SENSOR A
3.0 kW HEATER
HEIZELEMENT
RADIATEUR
3
2F5 10A 250V EXPANDER
X-B
J3
BLOWER
K1
J6
J2
W12
LOCATION DEVICE VOLTS AMPS FROM TO FROM TO
J6 ON BLOWER 230V 4A W12 ON GROUP 2 J3 ON F8 GROUP
EXPANDER MAX EXPANDER J1 EXPANDER J10
VENTILATEUR SPRUDELGEBLASE
PUMP 2
WIFI
TRANSCEIVER
J34 OR J35
J48J49
CIRCUIT BOARD CODES:
E = 1 x Earth Screw
S = 6 x Standard Screws
SA = Sensor Port ‘A’
SB = Sensor Port ‘B’
J35 = Main Topside Port 1J34 =
Main Topside Port 2 J11 = J110
Earth Connector, J111 Earth Con-
nector
Expander Board
10
Owners Manual
Installation: Electrical power requirements
IMPORTANT - Service must include a neutral wire, with a line to neutral voltage of 230VAC. *BP systems automatically detect 50Hz vs 60Hz.
NOTE: Excludes ‘Plug & Play’ Spa models.
2 Single Phase (live 1, neutral 1, live 2, neutral 2, ground)]
230VAC, 50/60Hz, 2þ, 16A, (Circuit Breaker rating = 20A max each
phase line.)
In 2x16A Service:
Pump 2 (if any), Blower (if any), and the Heater are on one service.
Everything else is on the other service.
For 2-Wire connection:
1.Completely remove jumper on J51 and J88.
2.Completely remove jumper on J52 and J62.
3. Make a connection between jumper J60 andJ36
4. Make a connection between jumper J41 and J12
5. Make a connection between jumper J46 and J75
6. Make a connection between jumper J20 and J77
7. Make a connection between jumper J38 and J54
8. Put DIP switches A2, A3 and A5 on ON
B.) 2 Single Phase connection:
3-Phase 5 wires (live 1, live 2, live 3, neutral, ground)]
400VAC, 50/60Hz*, 3þ, 16A, (Circuit Breaker rating = 20A max each
phase line.)
In 3x16A Service:
Pump 2 (if any) and Blower (if any) are on one service.
The Heater is on another service.
Everything else is on the remaining service.
For 3-phase connection:
1.Completely remove jumper on J51 and J88.
2.Completely remove jumper on J52 and J62.
3. Make a connection between jumper J60 andJ45
4. Make a connection between jumper J41 and J79
5. Put DIP switches A2 and A3 on ON and DIP switch A5 on OFF.
C.) 3 - Phase connection (Where available and needed):
Power connections - Continued
11
Owners Manual
12
Installation: Electrical requirements
ELECTRICAL REQUIREMENTS FOR SWIM SPA (EUROPE)
Your swim spa runs on 230V 50Hz single phase. There are two
configurations you can run your swim spa on.
The minimum supply current is 50 amps, in this configuration the
heater will disengage if all 4 pumps are turned on.
The second option is to have the heater on even when the spa is
running at full speed; in very cold climates this may be desirable
especially if using the spa outdoors in winter continually. In this
configuration a 60 amp supply is required.
The size of the wire required will be determined by the distance to
the supply and the shielding method; your electrician will be able to
advise you of the required wiring for your specific situation.
Access
The Swim spa will arrive assembled as a single unit on a pallet. It will
weigh approx one metric ton and cannot be disassembled. For this
reason you will need to have a crane or other mechanical method of
unloading the spa and getting it to your chosen site.
We recommend you book a contract lift where the lifting company
will assess the situation and method of lift and carry insurance in
case of accidental damage to the spa or the property. The spa
warranty does not cover damage from installation. It is the
responsibility of the customer or his agents be it crane company or
lift operator to assess the lift and control all aspects of the moving
of the spa. Canadian Spa Company will not take responsibility for
any part of the moving of the spa, and cannot advise on the methods
used to move the spa.
Base
The base for your swim spa must be a flat level surface that contacts
the entire base of the spa. We recommend 15 cm of re-enforced
concrete but any flat level base that is stable and will not shift or
settle will suffice. If sinking your spa into the ground you need to
provide adequate drainage for water so that the hole the spa sits in
cannot flood as this will damage the electronics and electrical
components. Also at least a metre of access to the entire front of the
spa filters is required for component access. You are responsible for
providing adequate access in order to repair the spa in case of fault.
CIRCUIT BOARD CODES:
E = 1 x Earth Screw
S = 7 x Standard Screws
H1 = Heater Connection ‘1’
H2 = Heater Connection ‘2’
SA = Sensor Port ‘A’
SB = Sensor Port ‘B’
T-Pad 1/2/3 = Topside Ports 1, 2 & 3
(Molex Connector)
JUMPER:
J8 = Jumper on 1 pin when using 2kW
or 1kW Heater. Jumper on 2 pin when
using 3kW Heater
J91 = Jumper on 1 pin enables Real
Time Clock function (ML900), Jumper
on 2 pin disables RTC function
1-Spd P2
Blank
Mp3
2-Spd P1
Not Used Ozone
Light
T-pad 1 T-pad 2T-pad 3
H1
H2
30
E
S
S
SS
S
S
S
3a Light Fuse
30a Pump 1 Fuse
2a Mp3 Fuse
10a Blower Fuse
30a Pump 2 Fuse
SA SB
J91
J8
J59
J36
J58
55596 c/board
NanswGL2km3 Circuit Board (Swim spa models: St Lawrence 13’ and 16’ Swim Spa)
Expander Board - 55026: for pump 3
&4 (split plug)
Pump 3 & 4
30 A Pump fuse
Owners Manual
13
Starting your hot tub/spa
FILLING UP YOUR HOT TUB/ SPA
IMPORTANT: Before filling the spa, it is important to read and
understand the water chemistry section of this manual. Do not
proceed until the water chemistry section is understood and the source
water is tested.
Verify that the spa is in the desired final location. Refer to the
‘Choosing a Location’ section - once filled, the spa cannot be moved
without draining.
Follow these filling instructions to avoid damage to the spa pumps:
1. Leave power to the spa off until spa is completely filled.
2. Never leave an unfilled spa exposed to direct sunlight without the
Spa Cover installed. Resulting damage such as bubbles and
wrinkles in the spa shell and fading of the jet faces is not
covered by the manufacturer’s warranty.
3. Never operate spa pumps without water because this could result
in permanent pump and/or heater damage which is not covered
by the manufacturer’s warranty.
4. Remove all warning labels from spa shell.
5. Apply Acrylic Surface Protection solution if desired to keep the
spa shell clean, especially around the water line. Follow package
instructions.
6. Remove the filter lid, basket and filter cartridge.
7. Inspect all Jets (shipping may cause jets to become loose or
detached). Check to see that the Black Drain Valve (located to
the left or right of the front access panel) is closed and that all
barrel unions are tight. The slice valves should be open.(valve is
open when the handle is pulled up, closed when it is pushed in).
IMPORTANT: Follow the next steps closely to prevent damage to
the Spa Pumps.
8. Insert garden hose or other clean water source directly into filter
housing. Push hose pipe into filter housing until it stops. Fill up to
bottom of spa pillows. Secure hose placement and turn on water.
The spa can be filled with tepid water. If warm water is used, the
spa will be available for use in a shorter period of time.
9. Filling spa through the filter housing prevents air lock in the spa
pumps, which is an air pocket preventing the flow of water
through the pump. Permanent damage caused by running the
pump with an air lock (or without water) is not covered by the
manufacturer’s warranty.
10. Check for leaks! Although spas are fully checked at the factory,
shipping and delivery might cause a leak.
11. Before power is applied familiarise yourself with the spa
control operations.
12. Adding a Scale Control during the filling process to reduces
limescale. Follow package instructions.
13. Fill the spa until water is 1 inch (25mm) above the waterline on
the spa shell or 1 inch (25mm) above the mid point of the
filter housing. Do not overfill the spa. If needed, more water may
be added after the power is turned on and the plumbing is
filled. See Powering Up Spa section.
14. Turn water off and remove hose.
15. Reinstall filter cartridge, basket and filter lid.
16. Add Start-up Chemicals after power is turned on. Refer to
Powering Up the Spa section.
DRAINING YOUR HOT TUB/ SPA USING THE DRAIN VALVE
1. Start by shutting off the electrical breaker connected to your spa
2. Open the drain valve located at the side of the spa and let the
water drain out. This valve has a straightforward locking
mechanism that stops the water from flowing out while you
attach a garden hose to the cap. Here are the steps to
operate your valve:
3. With the valve extended, unscrew the cap from the middle of the
valve.
4. Screw in the male end of the garden hose to the valve and run
the hose to your drain location. When ready, push the valve back
in and twist it to empty the water from the spa.
5. Once the water has stopped flowing out of the drain valve, use
the wet/dry vacuum to suck out any remaining water from each
jet head (NOTE: If your spa is equipped with a blower, briefly turn
the power to the spa back on and run the blower for 10 seconds
to remove excess water. Shut off the power when finished).
6. Twist valve and pull out to CLOSE.
Owners Manual
14
Starting your hot tub/spa
POWERING UP YOUR SPA
Once the spa is properly wired and filled with water, the spa power can
be turned on and Start-up chemicals added.
1. Turn on RCD breaker. If breaker trips immediately check
Neutral and Ground Wire connections. Upon initial power up,
4 sets of numbers flash on the LED display of the topside
Console. The last number in the sequence is the incoming
power meter which can be used to verify that the spa is wired
correctly.
2. The spa begins an automatic priming routine which will last 6
minutes (“Pr” is on the LED display).
3. The priming routine will automatically run each spa pump to
prime. When the “Pr” is displayed, press any PUMP button
to prime that pump or wait for the priming routine to turn
on the Pump. IMPORTANT: To avoid pump damage, do not run
pumps for more than 1 minute without moving water. If no water
is moving, turn the power off and perform air lock procedure.
4. The Topside Console display flashes “100F” then press “--F” for
approximately 2 minutes to determine water temperature as it
flows through the heater.
5. The default pre-set temperature is 36.5°C. The last measured
temperature is constantly displayed on the LCD readout. This
temperature will be current only when the pump has been
running for at least 2 minutes. Set the desired temperature
between 80-104°F (26- 40°C) by pressing the temp button(s).
If the water temperature is below the set temperature, the spa’s
heater and heat indicator light will turn on. All features of
the Topside Console will be available. The spa will heat
approximately 1° every 30 minutes per 1,000 litres.
6. Check for leaks! Although spas are fully checked at the factory,
shipping & delivery might cause a leak. Remember to pay
particular attention to barrel unions adjoining the heater.
Contact your Canadian Spa dealer directly if there is a problem.
If your new spa pump does not prime (flow) on the initial start-up you
may be experiencing an “air lock”.
This normal occurrence can be easily corrected by loosening the
plumbing union on the suction side of the Jet or Circulation Pump until
water flows into the pump and all air is expelled.
PRESS BUTTONS SLOWLY FOR FIRST RUN WHEN STARTING UP
ONCE PR EXITS, SET TEMPERATURE ON SPA (SEE SPA OPERATION
SECTION FOR DIFFERENT SPA TOPSIDES)
The above photograph refers to plug and play models only
Owners Manual
15
Installation: Adding your spa cover
ATTACHING YOUR SPA COVER
The Spa Cover is an important accessory to help preserve the spa’s
temperature. The Spa Cover also serves as a safety device, preventing
unauthorised users from entering the spa. Proper installation of the Spa
Cover is an important addition in the spa installation.
1. Remove Spa Cover from packaging.
2. Place Spa Cover on spa in order to allow easy access to the
topside console when opening the cover.
3. Line up attaching straps and secure with mounting hardware.
4. Use locking mechanism to lock Spa Cover in place.
IMPORTANT:
• Always lock Spa Cover in place when not using the spa.
• Do not walk or sit on Spa Cover.
• Remove snow build-up to avoid breaking the foam inner core.
• Do not drag Spa Cover on rough surfaces.
Like any luxury item - a boat, car or recreational vehicle, care and
maintenance is critical to the lasting quality and enjoyment of a spa.
The spa has been designed to provide years of health and relaxation
benefits. Proper care and maintenance outlined in this section is
necessary to ensure the longevity of the spa. Damage caused by
not following care and maintenance guidelines in this section is not
covered by the manufacturer’s warranty.
BOTTOM MOUNT” HOT TUB
COVER LIFTER.
Fully compatible with Canadian
Spas; this Cover Lifter is the
ideal choice to complement
your hot tub or spa, making
cover removal and replacement
a quick, one-handed operation
while reducing wear and tear on your hot tub cover.
• Mounts directly to the spa
• Can be mounted with optional under-spa brackets without the
need for drilling holes in the skirt.
• Made of black powder-coated Aluminum
• Requires 31cm - 46 cm rear clearance
TOP MOUNT”HOT TUB COVER LIFTER
Fully compatible with ALL our Canadian Spa hot tubs and spas and
most other brands; this Cover Lifter is the ideal choice to
complement your Hot Tub, making cover removal and replacement a
quick, one-handed operation and reducing wear and tear.
• Low-profile design
• Virtually zero clearance
required behind spa – great for tight spaces (particularly if your
spa is located in a gazebo)
• Mounts directly to the spa
• Fits up to 2.4m Spas
• Made of Aluminium
CANADIAN SPA CABINET MOUNT LIFTER.
Fully compatible with Canadian Spa Company spas; this cover lifter
is the ideal choice to complement your hot tub or spa, making cover
removal and replacement a quick, one-handed operation while
reducing wear and tear on your hot tub cover.
• Mounts directly to the spa cabinet
• Made of black powder-coated Aluminum
• Fits up to 2.4m Spas (including swim spa)
• Requires 30.48cm - 45.72cm rear clearance
Whilst this is the most suitable product to complement our hot tub
range, this product will also fit most regular shaped hot tubs and
spas up to 2.4m wide.
NOTE: This product requires some tools to assemble and fit,
including: a spanner and a cordless drill.
Owners Manual
Version 1
For Tub Models:
• Yukon • Quebec • Winnipeg
• Toronto • Hamilton • Ottawa
For Tub Models:
• Thunder Bay • Victoria
• Halifax • Montreal
Version 2
Temp Up
Increase Temperature
Temp Down
Decrease Temperature
Select/Light
Enter & Lights On/Off
Flip Display
Inverts Display
Jets 1
Jet 1
Jets 2/Blower
Activates Jet 2/Blower
Activates Jets 1
Flip Display
Inverts Display
Temp Up
Increase Temperature
Temp Down
Decrease Temperature
Select/Light
Enter & Lights On/Off
Jets 1
Activates Jet 1
16
Owners Manual
Version 3
Temp Up
Increase Temperature
Temp Down
Decrease Temperature
Select/Light
Enter & Lights On/Off
Jets 3/Blowers
Activates Jets 3/Blower
Jets 1
Activates Jet 1
Jets 2
Activates Jet 2
For Tub Models:
• Alberta • Niagara • Vancouver
• St. Lawrence 13’
Configuration: Your Control Centre
FLIP (INVERT DISPLAY)
Press the dedicated Flip/Invert button
Allows the user to flip the display with a single button press.
BUTTON FUNCTIONS
ADJUST TEMPERATURE
When using a panel with Up and Down buttons (Temperature
buttons), pressing Up or Down will cause the temperature to flash.
Pressing a temperature button again will adjust the set temperature
in the direction indicated on the button. When the LCD stops flashing,
the spa will heat to the new set temperature when required. The
temperature can be set between 60°F (15 °C) and 104°F (40 °C).
PRESS-AND-HOLD
If a Temperature button is pressed and held when the temperature is
flashing, the temperature will continue to change until the button is
released.
TEMPERATURE UP
TEMPERATURE DOWN
PRESS TO CHANGE LIGHT SETTINGS
LIGHTS
Press light button to turn on and off the lights. Each consecutive press
will alternate through different lighting modes and colours.
JETS
Press the “Jets 1” button once to turn pump 1 on or off, and to shift
between low- and high-speeds. If left running, the pump will turn off
after a time-out period. The pump 1 low-speed will time out after 30
minutes. The high-speed will time out after 15 minutes.
The low-speed of pump 1 runs when the blower or any other pump
is on. If the spa is in Ready Mode Pump 1 low may also activate for
at least 1 minute every 30 minutes to detect the spa temperature
(polling) and then to heat to the set temperature if needed. When the
low-speed turns on automatically, it cannot be deactivated from the
panel, however the high speed may be started.
JETS 1, JETS 2, JETS 3
17
Owners Manual
PRIMING MODE
This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s) have primed.
Regardless of whether the priming mode ends automatically or you manually exit the priming mode, the system will automatically return to
normal heating and filtering at the end of the priming mode. During the priming mode, the heater is disbaled to allow the priming process to
be completed without the possibility of energizing the heater under low-flow or no-flow conditions. Nothing comes on automatically, but the
pump(s) can be energized by pushing the “Jet” buttons.
EXITING PRIMING MODE
You can manually exit Priming Mode by pressing a “Temp” button (Up or Down). Note that if you do not manually exit the priming mode as
described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this
time.Once the system has exited Priming Mode, the top-side panel will momentarily display the set temperature but the display will not show
the temperature yet, as shown below. This is because the system requires approximately 1 minute of water flowing through the heater to
determine the water temperature and display it.
MODE - READY AND REST
READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and
refresh the temperature display. This is known as “polling.” REST Mode will only allow heating during programmed fi lter cycles. Since polling
does not occur, the temperature display may not show a current temperature until the heater pump has been running for a minute or two.
Configuration: Your Control Centre
OPERATIONS
PRIMING PUMPS
As soon as the above display appears on the panel, push the “Jet” button once to start Pump 1 in low-speed and then again to switch to
high-speed. Also, push the Pump 2 if you have a 2nd pump, to turn it on. The pumps will now be running in high-speed to facilitate priming. If
the pumps have not primed after 2 minutes, and water is not flowing from the jets in the spa, do not allow the pumps to continue to run. Turn
off the pumps and repeat the process.
Note: Turning the power off and back on again will initiate a new pump priming session. Sometimes momentarily turning
the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime, shut off the
power to the spa and call for service.
18
Owners Manual
ADJUSTING FILTRATION
Filter cycles are set using a duration. Each setting can be adjusted in 1-hour increments. Filter Cycle 1 and Filter Cycle 2 are set to the same
duration.
When Filter Cycle 2 is enabled, Filter 12 will appear in the LCD. If Filter is disabled, Filter 1 will appear.
PURGE CYCLES
In order to maintain sanitary conditions, secondary Pumps and/or a Blower will purge water from their respective plumbing by running briefly
at the beginning of each filter cycle.
Configuration: Your Control Centre
WATER IS TOO HOT (OHS)
One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa functions are disabled. System will auto reset when the
spa water temp is below 108°F (42.2°C). Check for extended pump operation or high ambient temp.
FILTRATION AND OZONE
Pump 1 low and the ozone generator will run during filtration. The system is factory-programmed with two filter cycles that will run 10
minutes after power-up. The filter duration is programmable. At the start of each filter cycle, the blower (if there is one) or Pump 2 (if there is
one) will run briefly to purge its plumbing to maintain good water quality.
CLEAN-UP CYCLE
When a pump or blower is turned on by a button press, a clean-up cycle begins 30 minutes after the pump or blower is turned off or times out.
The pump and the ozone generator will run for 30 minutes or more, depending on the system. This cycle is used to clean the water within the
spa after it has been used.
TOO COLD - FREEZE PROTECTION
If the temperature sensors within the heater detect a low enough temperature, then the pump(s) and the blower automatically activate to
provide freeze protection. The pump(s) and blower will run either continuously or periodically depending on conditions.
READY-IN-REST MODE
READY/REST appears in the display if the spa is in Rest Mode and Jet 1 is pressed. It is assumed that the spa is being used and will heat to set
temperature. While Pump 1 High can be turned on and off, Pump 1 Low will run until set temperature is reached, or 1 hour has passed. After 1
hour, the System will revert to Rest Mode. This mode can also be reset by entering the Mode Menu and changing the Mode.
19
Owners Manual
20
Chemical maintenance
INITIAL TREATMENT
Fill spa with fresh water through the skimmer basket. Do not use water
from a water softener. Before adding chemicals, it is important to find
out your spa’s water capacity in litres (See opposite)
1. Add 60 ml (2 oz) of Scale Control (scale Inhibitor) per1000 litres.
2. Once the spa has sufficient water for circulation, turn on power.
3. Add 30 ml. (1 oz) of Spa Clear per 1000 litres.
4. Using the test strips, balance pH to 7.2-7.6, Total alkalinity to 80-
150 ppm.
5. Add a chlorine tablet to floating dispenser or Chlorine
granules directly into water
DAILY MAINTENANCE
1. The spa must be left powered up at all times!
2. Test and maintain ideal levels of pH, Alkalinity, and Chlorine using
the test strips.
WEEKLY MAINTENANCE
1. Add 30 ml of Scale Control (scale Inhibitor) per 1000 litres
while water is circulating.
2. Add 30 ml of Spa Clear per 1000 litres
3. Test and maintain ideal levels of pH, Alkalinity and Chlorine using
the test strip.
PERIODIC MAINTENANCE
1. Calcium and organic waste can build up on the filter. Use Filter
Clean every month to prolong the life of the filter.
2. If foam appears, squirt a small amount of Defoamer on the area.
3. We recommend you drain your spa every 3 months to ensure water
purity.
* Important Note: In hard water areas use two to three times the
recommended amount of stain and scale inhibitor (Control).
PROBLEM POSSIBLE CAUSE SOLUTION
Cloudy water Suspended particles Add spa clear
High pH (test to verify) Add pH down
Poor filtration Clean filter w/ Filter Free
High dissolved solids Empty spa and re-fill
Coloured Water Dissolved metals Add Scale Control ( de-scaler)
Foaming Fragrance Reduce amount of fragrance
High concentration of oils, Add Foam Free defoamer soaps and organic
compounds, Rinse bathers and suits
prior to entry
Scale deposits High calcium level Add Stain & Scale Inhibitor
High pH (control)
High alkalinity Balance pH
Odour High level of organic contaminates Increase the amount of Chlorine
tabs and check Ozonator
Eye/skin irritation Low pH and/or alkalinity Add Alkalinity Booster
Combined chlorine due to Increase the amount of Chlorine
organic contamination tabs / Granules and check Ozonator
Spa Capacity (Litres)
Spa type Volume
Yukon 455
Quebec 645
Montreal 795
Halifax 835
Winnipeg 895
Toronto 980
Alberta 1150
Thunder Bay 1273
Victoria 1230
Vancouver 1260
Niagara 1465
St Lawrence 13’ 5250
St Lawrence 16’ 6475
Canadian Spa Company
Deluxe Chemical Kit
Owners Manual
21
Diagnostic Messages
MESSAGE
--
HH/OHH
OH/OHH
SA/SnA
Sb/Snb
Sn/SnS
HL/HFL
LF
dr
dry
IC/ICE
EC/ECN
SL/SLP
MEANING
No message on display. Power has been cut off
to spa
Temperature unknown
“Overheat” The spa has shut down. One of
the sensors has detected that the spa water is
110°F/43.3°C or higher.
“Overheat” The spa has shut down. One of
the sensors has detected that the spa water is
110°F/43.3°C
Spa is shut down. The sensor that is plugged
into Sensor “A” jack is not
working.
Spa is shut down. The sensor that is plugged
into Sensor “B” jack is not
working.
Sensors are out of balance. If alternating with
spa temperature, it may be a temporary
condition. If flashing by itself, spa is
shut down.
A significant difference between temperature
sensors has been detected. This could
indicate a flow problem.
Persistent low flow problems. (Display on the
fifth occurrence of HL/HFL message with in
24 hours.). Heater is shut down, but other spa
functions continue to operate.
Possible inadequate water, poor flow or air
bubble detected in the heater. Spa is shut down
for 15 minutes.
Inadequate water detected in heater. (Displays
on third occurrence of dr message). Spa is shut
down.
“Ice” Potential freeze condition detected.
Spa is in Economy Mode
Spa is in Economy Mode
ACTION REQUIRED
The control panel will be disabled until power is
re-established. Based on the spa controller configuration
will return to the Factory Default Settings.
After the Pump has been running for 2 minutes, the current
water temperature will be displayed.
DO NOT ENTER THE WATER.
Remove Spa Cover and allow water to cool. Once the Heater
has cooled, press any button to reset.
If spa does not reset, shut off power to the spa and contact
the dealer.
DO NOT ENTER THE WATER.
Remove spa cover and allow water to cool. At 107°F/41°C,
the spa should automatically reset. If spa does not reset,
shut off power to the spa and
call your dealer.
If problem persists, contact the dealer. (May appear
temporarily in an overheat condition).
If problem persists, contact the dealer. (May appear
temporarily in an overheat condition).
If problem persists, contact the dealer. (May appear
temporarily in an overheat condition).
If the water level is normal, make sure all pumps have been
primed and no Air Lock exists. If problem
persists, contact the dealer.
Follow action required for HL/HFL message. Heating
capability of the spa will not reset automatically;
Press any button to reset.
If the water level is normal, make sure all pumps have been
primed and no Air Lock exists. This message will
reset within 15 minutes. If problem persists, contact the
dealer.
Follow action required for dr message. Spa will not reset
automatically; Press any button to reset.
Please contact your Dealer
See Spa Modes section
See Spa Modes section
Owners Manual
Trouble shooting
ISSUE POSSIBLE CAUSE SOLUTION
Cloudy water Inadequate filtration/dirty filter Increase filtration Cycle duration if used heavily.
Clean or replace filter as necessary
Excessive oils/organic matter Shock spa with Sanitiser or Shock
Suspended particles Run jets and clean Filter; Use a Clarifier
High total dissolved solids (TDS) Depending on severity, drain spa to half full and refill or
completely drain and refill.
Low Chlorine levels Add Chlorine
Cloudy Green Water Low sanitizer level Use Spa Shock and adjust sanitiser level
Water Odour Excessive organics Use Spa Shock and adjust sanitiser level
Improper sanitisation Use Spa Shock and adjust sanitiser level
Inadequate filtration/Dirty filter Increase Filtration Cycle duration if used heavily, Clean or
replace filter as necessary
Low pH Raise pH with product “Spa Up”.If
metals are present use a Metal Chelate
Low Chlorine levels Add Chlorine
Chlorine Odour Chloramine level too high Use Spa Shock and adjust sanitiser level
Low pH Raise pH with PH UP
Bromine Odour/Yellow Water Low pH Raise pH with PH UP ”
Musty Odour Bacteria or algae growth Shock water with Sanitiser, if problem persists drain, clean
and refill the spa
Foaming/Scum Ring Build up of body oils, lotion and Remove scum line with a clean towel. Use a “Foam-Free”
chemicals resulting from soap product
or detergent
Calcium Hardness too low Add Calcium to obtain 150-400 ppm Calcium level
Large amounts of Total
Dissolved Solids(TDS) Drain and refill the spa
Algae Growth High pH Adjust pH
Low Sanitizer level Shock and adjust Sanitiser level, Adjust pH.
Eye lrritation Chloramine level too high Shock and adjust Sanitiser level, Adjust pH
Low sanitizer level Shock and adjust Sanitiser level, Adjust pH.
pH or total Alkalinity out of balance Adjust pH
Skin lrritation/Rash Unsanitary water Use Spa Shock and adjust Sanitiser level.
Chlorine level above 5 ppm Allow Chlorine level to drop below 5 ppm
Soaking too long Recommended use 15 minutes or less
Stains Total Alkalinity and/or pH too low Adjust Total Alkalinity and/or pH. with PH UP
High iron or copper content Use a Metal Chelate (Metal be Gone).
Limescale High Calcium content Adjust Total Alkalinity and/or pH
Total Alkalinity and/or pH too high Add Scale Control or completely drain and refill spa
Erratic pH Test Results/ Low Sanitiser level Test pH, when Sanitiser level is below 5 ppm
Unusual pH Test Color Old pH indicator dye Replace test strips
22
Canadian Spa Company
Deluxe Chemical Kit
Canadian Spa Company
Chemical Kit
Owners Manual
Trouble shooting
ISSUE POSSIBLE CAUSE SOLUTION
• No power Breaker or RCD off Check that RCD breaker is turned ON
Loose wire connection Check wire connections
• RCD trips Mis-wired Check wiring per diagram, especially neutral wire
Component failure Perform elimination test to determine failed component. See
elimination test section
• Heater not operating or spa not Improper voltage to heater At power up, verify voltage to heater by observing the last
heating numbers displayed on Topside Console:’12’ for 110-120 volt
spas or ‘24’ for 230-240 volt spas
Set on ECON or SLP mode Reset to STD
Temperature set to low Set temperature above current water temperature
Water level too low Add water until water level is 1 inch (25mm) above Water Line
Blown fuse Check 30amp bus fuse on control board
Component failure Contact dealer
• Pump not operating or turns off Air lock See Air lock procedure
after a short time Improper voltage to pump Contact dealer or qualified electrician
Time out As a safety precaution, the Spa Controller only allows Pump
operation for 15 minutes continuously
Component failure Contact dealer or qualified electrician
Thermal overload During extreme high ambient temperatures the pump motor may
reach the motor thermal overload limit. Wait until motor cools
and retry. If problem persists contact dealer
• Pump surging Low water level Add water until water level is 1 inch (25mm) above water line
• Light will not turn on Burned out bulb Change bulb
Light bulb may have fallen out Unscrew back housing and reinsert bulb
• Air Blower will not operate or Blown fuse Check Air Blower fuse
turns off after a short time Time out As a safety precaution, the Spa Controller only allows Air Blower
operation for 15 minutes continuous
Thermal overload During extreme high ambient temperatures the Air Blower motor
may reach the motor thermal overload limit. Wait until motor
cools to and retry. If problem persists contact dealer
Component failure Contact dealer or qualified electrician
• Ozone Generation Unit will not Blown fuse Check Ozone fuse
operate Burned out UV bulb Replace unit
Component failure Contact dealer
• No water Flow from Jets Air lock See air lock procedure
Adjustable jets turned off Turn jets on
Faulty pump or motor Contact dealer
Slice valve closed Open slice valve
Clogged filter Clean or change filter
• Jet popped Out Jet face not seated Insert jet and turn clockwise until jet snaps into place you will
feel the jet seat
Broken jet Contact dealer
• No air flow from jet Adjustable jets turned off Turn jets on
Air control valve not open Open air control valve
Broken jet Contact dealer
Jet not seated properly Insert jet and turn clockwise until jet snaps into place as it seats
• Noisy Pump or Motor Air lock See air lock procedure
Low water level Add water until water level is 1 inch (25mm) above water line
Clogged filter Clean or replace filter
Damaged or warn motor bearings Contact dealer
• Spa Overheating High ambient temperature During extreme high ambient temperatures the spa may over
heat due to internal friction with in the plumbing. Reduce set
temperature or remove spa cover to cool.
Filtration duration Reduce filtration cycle duration to minimum setting
• Spa will not turn off Spa is trying to heat Check set temperature or heat indicator light on topside console
is ON
Spa is on high filter cycle Check filter cycle and reduce to 2 or 4
Spa is in standard mode See spa modes section
• Abnormal water Excessive evaporation Check and adjust spa cover if needed
Excessive splashing Monitor water level after each use
• Water not clean Dirty or clogged filter Clean or replace filter
Poor water chemistry See common water problems section
Insufficient filtration Cycle duration Based on usage ,adjust filtration cycle duration
High solids content See common water problem section
23
Owners Manual
24
Change a floating Wier style skimmer filter
IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE
PLUG AT THE SOCKET OR ISOLATION SWITCH. Please contact a qualified
electrician if you need assistance or contact us at Canadian Spa.
Step 1. Removing the basket and
filter can be done with or without
water in the spa/hot tub (Tip: when
lifting filter from water have a net or
sieve in hand to catch any residual
dirt).
Step 2. To lift basket turn
counter-clockwise until the flat part
of the basket aligns with the flat part
of the filter housing
Step 3. Lift out the basket
Step 4. Remove the old filter
Step 5. Replace with the new filter
Change a Wier style skimmer filter
Step 1. Remove the filter cover by
sliding up the front plate
Step 2. Remove the filter tray in
order to access the filter
compartment.
Step 3. Remove the old filter(s) by
unscrewing them
Step 4. Replace with the new
filter(s) and rescrew filter(s)
Step 5. Ensure the filter tray fits
in between the runners and slides
back in place. Note: Follow the same
process for a single port filter.
NOTE FOR SWIM SPAS:
Change the two filters stacked one
on top of each other. Bottom filter is
threaded and the top filter is push fit
CHANGE A GRATE FILTER ON A CANADIAN SPA TUB
Step 1. Remove the two screw cap
covers
Step 2. Undo the two screws to
release filter lid
Step 3. Open the filter lid to
access the filter chamber
Step 4. Unscrew the two filters and
replace with the new filters and
rescrew into position
TIP: CLEANING YOUR FILTER
It is advisable to clean your hot tub filters every 2 or 3 weeks.
• Turn off spa power
• Remove the cartridge from the filter housing and use a
garden hose or a tap to wash down the filter. Rinse until all
dirt and debris have been removed.
• Dissolve 250 gms of Canadian Spa Filter Free in 10 litres of
luke warm water (one capful holds approximately 30 gms).
USE A PLASTIC PAIL AND MIX UNTIL THE SOLUTION TURNS
RED (ALWAYS READ THE LABEL). Soak the filter cartridge for
at least 1 hour (overnight is recommended).
• Rinse the cartridge again after cleaning to remove any traces
of cleaning solution.
• Always dry the filters before inserting them back into your
hot tub. This ensures that the filters perform to their best and
last longer. Let them dry naturally. It is also a good idea to
keep a spare set of filters.
• Do not run spa without filters. To order more filters visit our
website: www.canadianspacompany.com
Owners Manual
25
How to Guide
STEP 1 - Unscrew side panels
to access pump on the fascia
with air vent and the MP3 Player
housing
STEP 2 - Remove panel strips and
side panels (on the ‘touch pad ‘
side)
STEP 3 - Uncouple on/off switch
to MP3 allowing you to remove the
panel away from the spa and gain
access to the pump.
STEP 4 - Shut down both slice
valves to isolate water
STEP 5 - Unscrew Control pack
cover using a Phillips screwdriver
STEP 6 - Remove clamp to wire
- unplug pump plug from circuit
board (ensure cable ties are re-
moved from plumbing)
STEP 7 - Unscrew earth wire from
pump (ensure wire is moved safely
away from pump area)
STEP 8 - Remove all 4 nuts from
pump base using a 13mm spanner
head
STEP 9 - Undo pump union joints
using an oil filter grip (available at
large hardware retailers).
STEP 10 - Lift pump off the 4 screw
pump base and replace with NEW
pump ensuring the screw heads are
aligned with pump holes
STEP 11 - To re-assemble reverse
the above sequence
HOW TO CHANGE A PUMP ON A CANADIAN SPA HOT TUB
TOOLS NEEDED: Phillips CH3 screwdriver, 13mm spanner head, oil filter grip (available at large hardware retailers), Wire- cutters.
IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH. Please contact a
qualified electrician if you need assistance or contact us at Canadian Spa
Owners Manual
26
How to Guide
STEP 1 - Unscrew side panels to
access pump on the fascia with air
vent and the MP3 Player housing
STEP 2 - Remove panel strips and
side panels on the ‘touch pad ‘side
STEP 3 - Shut down slice valves
either side of control box.
STEP 4 - Unscrew face plate of
control box using screwdriver
STEP 5 - Unplug sensors plug from
circuit board - Pinch tab down
before pulling out plug.
STEP 6 - Unscrew heater nuts
using 3/8 mm spanner
underneath copper jumper and hold
in place while unscrewing top nuts
using a 6 mm spanner
STEP 7 - Unscrew both locking
nuts on heater from brackets using
6 mm spanner
STEP 8 - Undo left and right side
heater unions using large grips
STEP 9 - Remove gaskets from
plumbing and fit new ones from
new heater
STEP 10 - Install new heater.
STEP 11 - To re-assemble reverse
the above sequence
HOW TO CHANGE A HEATER ON A CANADIAN SPA HOT TUB
TOOLS NEEDED: Drill, Phillips CH3 screwdriver, 13mm spanner head, Grips, 6mm Spanner, 3/8 Spanner.
IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH. Please contact a
qualified electrician if you need assistance or contact us at Canadian Spa
Owners Manual
27
How to Guide
STEP 1 - Remove panels below
Touch pad (to get access to MP3
panel housing on/off button)
STEP 2 - Unscrew nut and then
unplug on/off connection from
amplifier
STEP 3 - Remove wiring from MP3
housing.
STEP 4 - Disconnect power supply
lead from amplifier by pulling plugs
apart.
STEP 5 - Cut Black/Red and Red
wires on amplifier wires.
STEP 6 - Unscrew amplifier from
cabinet.
STEP 7 - Re-screw NEW amplifier
onto cabinet
STEP 8 - Remove insulation cover
from wires.
STEP 9 - Insert wires into 5A
connection blocks (Red to Brown
and Red/Black to Grey).
STEP 10 - Insulate tape connector
and wire
STEP 11 - To re-assemble follow
steps 4-1
REPLACE AN AMPLIFIER ON A HOT TUB
TOOLS NEEDED: Drill, Phillips CH3 screwdriver, Wire cutters, insulation tape, 4 x 5A connection strips, small flat screwdriver.
IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH. Please contact a
qualified electrician if you need assistance or contact us at Canadian Spa
Owners Manual
28
How to Guide
STEP 1 - Remove panel next to
faulty speaker
STEP 2 - Unplug white plug to
speaker light
STEP 3 - Cut Red wire and Red/
Black wires to speaker
STEP 4 - Using body of speaker
unscrew by turning anti-clockwise
(Note: the nut is ‘silliconed’ in
place’)
STEP 5 - Screw in new speaker
using body to tighten - removing
nut and using fixed nut to spa until
tight.
STEP 6 - Remove insulation from
speaker wires and join using 5A
connection block (Red to Red and
Black/Red to Black/Red)
STEP 7 - Insulate tape wires and
block before reassembly
STEP 8 - To re-assemble reverse
the above sequence: Steps 3 to 1
REPLACE A SPEAKER ON A HOT TUB
TOOLS NEEDED: Drill, Wire cutters, 5A Connection Strip x 2, Small flat screwdriver, insulation tape.
IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH.
Please contact a qualified electrician if you need assistance or contact us at Canadian Spa
Owners Manual
29
Winterising your spa
If the spa will not be used for extended periods in a location where
there is likelihood of below freezing temperatures,
the spa should be prepared as follows:
1 Shut off power
2 Drain spa of all water.
3 If spa is equipped with a blower, turn on power and run the
blower for 10 seconds to clean the air channels of water.
4 Shut off the power
5 Remove any remaining water with a sponge or wet dry Vacuum.
6 Disconnect the inlet and outlet union to the Control Pack, and tilt the
Pack, slightly to allow any remaining water to run out. Using a
wet dry vacuum or similar product, vacuum any additional water
out of the uncoupled lines, pack and pump heads.
7 Remove the motors, pumps, electronics, and blowers and store
them in a warm dry place to prevent moisture damaging the
units. (Leave the TOPSIDE control in place and seal wire ends in a
plastic bag.
8 Using a wet/dry vacuum, either suck water from each jet, and
open line or blow water from each jet.
9 Ensure Hose Bib (drain) is left open.
10 Cover all open pipes from motors and control system with screen
mesh to prevent debris from entering the system.
11 Wrap spa/hot tub with hard cover (for added protection; cover spa
with tarpaulin or Canadian Spa winter cover)
Note: Damage caused by moisture, condensation, and or any
other problems arising from winterizing your spa will not be
covered under the warranty.
For other service packages available visit:
www.canadianspacompany.com
Disconnect the inlet and outlet union to the Control Pack
Remove the motors, pumps, electronics, and blowers and
store them in a warm dry place
Ensure the drain valve is left open (i.e pushed in)
Wrap spa/hot tub cover or Canadian Spa winter cover
Owners Manual
30
Limited Warranty
LIMITED WARRANTY
Canadian Spa Co. Manufacturing extends the following
warranties to the original purchasers of its portable
spas:
Structural Warranty: Canadian Spa Co. warrants
structure of the spa shell against water loss due to
structural failure for the period of 25 years from the
date of purchase by the original owner. If in Canadi-
an Spa Co. opinion, structure proves to be defective
Canadian Spa Co. will repair or, at its option, replace the
defective structure without charge to the customer
Surface Warranty: Canadian Spa Co. warrants the
acrylic finish against defects in material and work-
manship and specifically against blistering, cracking or
delamination for the period of two (2) years from the
original purchase date to the original purchaser. If, in
Canadian Spa Co. opinion, the surface proves to be
defective during this period, Canadian Spa Co. will
repair or, at its option, replace the defective spa shell
without charge to the customer.
Plumbing Warranty: Canadian Spa Co. warrants the
plumbing of the spa will remain free from leaks for the
period of two (2) years from the date of purchase to the
original purchaser.
Equipment Warranty: Canadian Spa Co. warrants the
equipment pack (pump, blowers, heater, and control
system) against malfunction and defects in the
materials and workmanship for two (2) years from the
date of purchase to the original purchaser.
Skirting Warranty: Canadian Spa Co. warrants the
wood skirting surrounding the spa to be free from
defects in materials and workmanship at the time
of purchase. Because wood is a natural product and
subject to weathering, any fading, crazing, cracking or
warping of the wood finish is not covered.
Extent of Warranty: This Limited Warranty applies to
portable spas manufactured after January 1st 2013 and
sold by authorised Canadian Spa Co. dealers to
residential retail customers. This Limited Warranty is
given only to the first retail purchaser and terminates
upon transfer of ownership. No warranty is provided
on light bulbs, light lens covers, filters or any dealer
installed accessories. Cost of installation,
removal and/or shipping of the spa is not covered by
this Limited Warranty. In the event Canadian Spa Co.
deems necessary the removal of the spa to a place of
repair or that the spa must be replaced, any and all
costs of the spa removal and replacement; landscaping,
decking, fencing and/or structure removal, alteration
and/or replacement; or other costs of providing access
to the spa will be for the purchaser. This Warranty
applies only to spas in single family, residential
installations. This Limited Warranty becomes void if the
spa is placed in commercial application.
TERMS, CONDITIONS AND LIMITATIONS
Any defect or damage caused by installation, alteration
or repair by anyone who is not an employee of Canadian
Spa Co. or authorised service technician is not covered
by the Warranty. This Warranty becomes void if the
spa has been subjected to misuse, abuse, alteration
or attempted alteration, repairs or attempted repairs
by anyone other than an authorised Canadian Spa Co.
service technician, improper installation, improper
water chemistry, improper maintenance, acts of god,
or damage caused beyond the control of Canadian Spa
Co. Misuse and abuse shall include any operation of
the spas other than as directed in the Canadian Spa Co.
Manual.
Examples of misuse and abuse include, without
limitation:
• Damage of the spa surface caused by leaving the spa
uncovered while the spa is empty of water or due to
covering the spa with plastic film of any kind.
• Damage to the spa surface caused by contact with
cleaners or solvents.
• Damage caused by the operation of the spas at water
temperatures outside of the range of 2 – 40 degrees
Celsius.
• Damage caused by unapproved sanitizer such as
calcium hypochlorite, tri-chlor type chlorine or any
sanitising chemical that may remain undissolved on
the spa surface.
• Damage caused by failure to provide even sufficient
support for the spa.
Warranty Performance: In the event of a defect
covered under the terms of this Limited Warranty, notify
your authorised Canadian Spa Co dealer. A Canadian
Spa Co. authorised service technician will repair the spa
subject to the Terms and Conditions of this Limited
Warranty. Use all reasonable means to protect the spa
from further damage. Reasonable travel charges may
be assessed by Canadian Spa Co. or its authorised
service technician if the spa is located outside the
nearest authorised service technician’s service area.
This warranty covers parts ONLY and does not include
travel or on-site service charges unless a Service Con-
tract has been purchased from Canadian Spa Co. Ltd.
Disclaimers: Canadian Spa Co. or any of its authorised
service technicians shall not be held liable for injury,
inconvenience, loss of use, chemical or water damage,
transportation costs, continent liabilities or any other
incidental or consequential costs, expenses or damage
as result of any deficiency or alleged deficiency of the
spa. In no event shall Canadian Spa Co. be liable, for
any reason or cause, in excess of the amount paid for
the product. No other warranties, expressed or implied,
are valid. No agent, dealer, distributor, Service Company
or other party is authorised to change, modify or extend
the terms of this Limited Warranty in any manner
whatsoever.
Owners Manual
00
Our vision is to continue being a caring viable, community-driven company.
We improve our customers quality of life by delivering a unique
product and outstanding customer care.
Our pride of reputation ensures peace of mind and
continuous commitment to our customers.
Notre objectif est de demeurer une societe quiassocie bien etre, viabilite et
esprit communautaire.
Nous ameliorons la qualite de vie de nos clients en leur offrant a la
fois des produits uniques ainsi qu’un service client de premier ordre
Le renom de notre reputation garantit a nos clients tranquilite
d’esprit et engagement perpetuel.
Unsere Unternehmensphilosophie ist es, ein zuverlässiger Partner mit hohen
Anforderungen an Qualität und Ausstattung zu sein und zu bleiben.
Wir möchten Ihre Lebensqualität verbessern, indem wir einzigartige Produkte
und herrausragenden Service liefern und Sie mit unseren Aussenwhirlpools
Entspannung und Erholung in Ihrer eigenen Wellnessoase finden.
Dafür steht die Canadian Spa Company seit mehr als 20 Jahren.
31
Owners Manual
22/07/15
UK Office:
Canadian Spa Company
Canada House
Salbrook Road
Salfords, Redhill
Surrey, RH1 5GL, UK
T: +44 1293 824094
F: +44 1293 824750
www.canadianspacompany.co.uk
France Office:
Canadian Spa Company sarl
29 avenue de Grande Bretagne
66000 Perpignan
France
T: +33 9970 4448004
E: support@canadianspacompany.com
www.canadianspacompany.com
Czech Republic Office:
Canadiana-Whrilpools, spol. s r.o.
T. T. Bati 31
76001 Zlín
www.canadiana.cz
info@canadiana.cz
Mob. 777632233
Tel/Fax: 577144190
facebook.com/canadiana.cz
North America Office:
Canadian Spa Company
2-3620B Laird Road
Mississauga, Ontario
Canada, L5L 6A9
T: +1-877-347-7727
F: +1 (905) 825 2513
www.canadianspacompany.ca
Germany Office:
Canadian Spa GmbH
Lützerathstrasse 127
51107 Köln
T:0049-221- 94655344
F:0049-221- 94655342
www.canadian-whirlpools.de
Dubai / Middle East Office
Canadian Spa Company
JAFZA 8, Office no.27
P. O. Box 26455
Dubai, UAE
T: + 9714 - 8815223
F: + 9714 - 8815224
www.canadianspacompany.co.uk
US Office:
Canadian Spa Company
6848 Airport Rd
W Jordan Utah
84084
T: +1 (801) 696-5677
www.canadianspacompany.com
Spain Office:
Canadian Spa Company S.L.
Castelló Nou - Local 22
Carrer Vernar
17486 Castelló d’Empuries (Girona)
Spain
Tel: +34 628 510 370
Asia Office:
Canadian Spa Company
Beihai Road
Haian County
Jiangsu,China
T: +44 1293 824094
www.canadianspacompany.com
www.canadianspacompany.com
Canadian Spa Company meets ISO 9001 Standards.
When you purchase a hot tub from Canadian Spa Company, the ISO 9001
certification assures world class excellence in manufacturing and customer service.
… 8 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Canadian Spa Company Niagara at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Canadian Spa Company Niagara in the language / languages: English as an attachment in your email.

The manual is 3,07 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Canadian Spa Company Niagara

Canadian Spa Company Niagara User Manual - German - 32 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info