Manual Canadian Spa Company Montreal (page 30 of 32) (English)

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Owners Manual

Limited Warranty

LIMITED WARRANTY

Canadian Spa Co. Manufacturing extends the following

warranties to the original purchasers of its portable

spas:

Structural Warranty: Canadian Spa Co. warrants

structure of the spa shell against water loss due to

structural failure for the period of 25 years from the

date of purchase by the original owner. If in Canadi-

an Spa Co. opinion, structure proves to be defective

Canadian Spa Co. will repair or, at its option, replace the

defective structure without charge to the customer

Surface Warranty: Canadian Spa Co. warrants the

acrylic ﬁnish against defects in material and work-

manship and speciﬁcally against blistering, cracking or

delamination for the period of two (2) years from the

original purchase date to the original purchaser. If, in

Canadian Spa Co. opinion, the surface proves to be

defective during this period, Canadian Spa Co. will

repair or, at its option, replace the defective spa shell

without charge to the customer.

Plumbing Warranty: Canadian Spa Co. warrants the

plumbing of the spa will remain free from leaks for the

period of two (2) years from the date of purchase to the

original purchaser.

Equipment Warranty: Canadian Spa Co. warrants the

equipment pack (pump, blowers, heater, and control

system) against malfunction and defects in the

materials and workmanship for two (2) years from the

date of purchase to the original purchaser.

Skirting Warranty: Canadian Spa Co. warrants the

wood skirting surrounding the spa to be free from

defects in materials and workmanship at the time

of purchase. Because wood is a natural product and

subject to weathering, any fading, crazing, cracking or

warping of the wood ﬁnish is not covered.

Extent of Warranty: This Limited Warranty applies to

portable spas manufactured after January 1st 2013 and

sold by authorised Canadian Spa Co. dealers to

residential retail customers. This Limited Warranty is

given only to the ﬁrst retail purchaser and terminates

upon transfer of ownership. No warranty is provided

on light bulbs, light lens covers, ﬁlters or any dealer

installed accessories. Cost of installation,

removal and/or shipping of the spa is not covered by

this Limited Warranty. In the event Canadian Spa Co.

deems necessary the removal of the spa to a place of

repair or that the spa must be replaced, any and all

costs of the spa removal and replacement; landscaping,

decking, fencing and/or structure removal, alteration

and/or replacement; or other costs of providing access

to the spa will be for the purchaser. This Warranty

applies only to spas in single family, residential

installations. This Limited Warranty becomes void if the

spa is placed in commercial application.

TERMS, CONDITIONS AND LIMITATIONS

Any defect or damage caused by installation, alteration

or repair by anyone who is not an employee of Canadian

Spa Co. or authorised service technician is not covered

by the Warranty. This Warranty becomes void if the

spa has been subjected to misuse, abuse, alteration

or attempted alteration, repairs or attempted repairs

by anyone other than an authorised Canadian Spa Co.

service technician, improper installation, improper

water chemistry, improper maintenance, acts of god,

or damage caused beyond the control of Canadian Spa

Co. Misuse and abuse shall include any operation of

the spas other than as directed in the Canadian Spa Co.

Manual.

Examples of misuse and abuse include, without

limitation:

• Damage of the spa surface caused by leaving the spa

uncovered while the spa is empty of water or due to

covering the spa with plastic ﬁlm of any kind.

• Damage to the spa surface caused by contact with

cleaners or solvents.

• Damage caused by the operation of the spas at water

temperatures outside of the range of 2 – 40 degrees

Celsius.

• Damage caused by unapproved sanitizer such as

calcium hypochlorite, tri-chlor type chlorine or any

sanitising chemical that may remain undissolved on

the spa surface.

• Damage caused by failure to provide even sufﬁcient

support for the spa.

Warranty Performance: In the event of a defect

covered under the terms of this Limited Warranty, notify

your authorised Canadian Spa Co dealer. A Canadian

Spa Co. authorised service technician will repair the spa

subject to the Terms and Conditions of this Limited

Warranty. Use all reasonable means to protect the spa

from further damage. Reasonable travel charges may

be assessed by Canadian Spa Co. or its authorised

service technician if the spa is located outside the

nearest authorised service technician’s service area.

This warranty covers parts ONLY and does not include

travel or on-site service charges unless a Service Con-

tract has been purchased from Canadian Spa Co. Ltd.

Disclaimers: Canadian Spa Co. or any of its authorised

service technicians shall not be held liable for injury,

inconvenience, loss of use, chemical or water damage,

transportation costs, continent liabilities or any other

incidental or consequential costs, expenses or damage

as result of any deﬁciency or alleged deﬁciency of the

spa. In no event shall Canadian Spa Co. be liable, for

any reason or cause, in excess of the amount paid for

the product. No other warranties, expressed or implied,

are valid. No agent, dealer, distributor, Service Company

or other party is authorised to change, modify or extend

the terms of this Limited Warranty in any manner

whatsoever.

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