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V. TROUBLESHOOTING
Problems Probable causes / remedies
The burner will not light y Lack of gas supply.
y Regulator does not work.
y Hose, valve, Venturi tube or burner openings are blocked.
y Venturi tube not seated over jet.
Burner ‘pops’ or blows
itself out
y Check gas supply.
y Check hose connections.
y Contact the After Sales Service.
Sputtering unsteady flames y New bottle may contain air. Continue use and the problem will disappear.
y Contact the After Sales Service.
Large flames on surface
of burner
y Jet nozzle badly connected to Venturi tube. Adjust the Venturi tube.
y The Venturi tube is clogged (e.g.: cobwebs). Clean Venturi tube.
y Contact the After Sales Service.
Flame low on jet y The bottle is almost empty. Change bottle and the problem will disappear.
y Contact the After Sales Service.
Excessive grease flare-up y Clean the protective plate above the burner.
y Grill temperature too high: Lower flame.
y Clean the grease drip tray.
Burners light with a match,
but not with the “PIEZO”
igniter
y Faulty igniter button, wire or electrode. Check igniter cable connections.
y Check condition of electrode and connection wire.
y Contact the After Sales Service.
Fire at any connection y Leaking connection.
y Turn off gas supply immediately.
y Contact the After Sales Service.
Lack of heat y Clogged jet or Venturi tube.
y Contact the After Sales Service.
Fire behind control knob y Defective tap unit.
y Turn off appliance.
y Contact the After Sales Service.
Fire under control panel y Turn off appliance.
y Close gas cylinder.
y Contact the After Sales Service.
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