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Defects / Remedies
The burner does not light up
The burner misfires or turns off
Unstable blowing flames
The pilot burner does not light up
Probable causes / remediesDefects
- Poor gas feed
- Pressure reducing valve inoperative
- Check for gas level in bottle
- Check for gas level in bottle
- Check hose connection
- Call technical support
- New bottle. Allow to operate, the defect will disappear
- Call technical support
- Pilot burner clogged
- Call technical support.
G  STORAGE  SERVICING
1) Appliance
When it is not used, the appliance should remain open and be
stored in a dust-free place.
- Remove stains with soapy water, when the appliance is cold.
Wipe off with a cloth.
- Do not use abrasives which might damage the paintwork.
- For heavy repairs, please call your vendor.
- The appliance must be periodically checked, more
particularly concerning condition of the connecting hose.
2) Hose between the pressure reducing valve and the
appliance
- Periodically check hose for condition and replace it if it
displays ageing signs or cracks.
- The hose must be replaced by a new one of same length and
equivalent quality.
- The hose must be replaced in compliance with the above-
mentioned periodicity for the respective countries.
- In France, if the expiry date printed on the hose is reached, it
must be replaced by a hose compliant with the XP D 36-112
Standard.
- Comply with installation indications provided with these
new assemblies to be 0.50 m long, and with the procedure
described under paragraph C - 2).
- If your appliance is to remain unused for a long period,
disconnect gas bottle.
Warranty Period
Years 2
9


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  • The gas control button on the right hand side top of the IR3000 shows a low flame and a high flame. How do you change from low to high. I purchased the fire yesterday and it seems that the fire is on high permanently. Submitted on 11-1-2018 at 10:10

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