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Possible problems / Corrective action
The burner does not light up
- Poor gas supply
- Regulator not operating properly
- Pipe, valve, venturi tube or burner holes
obstructed
The burner does not burn smoothly or
goes out
- Check that gas is present
- Check the pipe connection
- Contact your servicing agent.
Unstable blowing flames
- New cylinder may contain air. Allow the
stove to operate and the fault will clear itself
- Residual water, following the washing of the
burner caps
- Contact your servicing agent.
Large plume of flame on the burner
surface
- The venturi is obstructed (possibly
cobwebs). Clean the venturi.
- Contact your servicing agent.
Flame at the injector
- The cylinder is almost empty
- Change the cylinder and the fault will clear
itself
- Contact your servicing agent.
Burning leak around a union
- Shut off the gas supply immediately
- Leaking union: tighten nuts or change pipe
- Contact your servicing agent.
Insufficient heat
- Injector or venturi tube obstructed
- Contact your servicing agent.
Burning leak behind the adjustment knob
- Defective valve
- Shut down the stove
- Contact your servicing agent.
- TERMS OF APPLICATION OF THE
GUARANTEE
-
- The product is covered by a total parts and
labor warranty for a period of 2 (two) years
from its purchase date. The warranty applies
to products that do not conform to the order or
that are defective. Within the guarantee
period, the product shall be either repaired,
replaced or reimbursed - in full or in part.
Liability to Buyer under a claim shall in no
event exceed the price of the product. The
warranty is null and void and does not apply
should the damage arise from (i) abuse of the
products (ii) failure to operate and maintain
the products in accordance with the
instructions of use (iii) repair, service,
alteration or modification of the product by
unauthorized third parties (iv) original parts
are not used. The warranty is excluded in
case of professional use. Proof of the
purchase date (ie. invoice, till receipt) and
claim report are required to obtain a free
warranty service. Do not return the appliance
with the gas container (cylinder or cartridge)
fitted; ensure it is dismantled before sending
back. Service under the guarantee does not
affect the expiry date of the warranty. All other
claims including for damages resulting from
this warranty are excluded unless ADG’s
liability is legally mandatory. This guarantee in
no way affects a Buyer’s statutory rights. In
the event of difficulty, please contact the
Local Customer Service in your country. List
of contacts is available in this leaflet.
GB
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14


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