810680
30
Zoom out
Zoom in
Previous page
1/32
Next page
30
12. General warranty conditions
According to the current state of the art, this pro-
duct is an innovative, German quality product from
Schmid. With our products, we attach particular im-
portance to good design, high-quality workmanship
and perfect technology. Should an error neverthel-
ess occur, the following is required to claim warranty
service:
Conditions for the warranty
1. Proof of purchase (proof of purchase or invoice)
and the completed guarantee certificate. Without
presentation of this evidence, the warranty claim ex-
pires.
2. The products have been installed and commissi-
oned by a specialist company in consideration of the
legal regulations.
3. The stove, the flue gas ways and the associated
downstream connections must be inspected by the
specialist company and serviced annually as requi-
red. In this case, it is necessary to submit a confir-
mation from the specialist company regarding the
maintenance work carried out.
4. The specialist company will be informed by the
operator within one week of the occurrence of the
problem.
5. The specialist company sends the manufacturer
a written notification of the complaint. An indepen-
dent rectification of the complaint by the specialist
company is only possible with prior written agree-
ment and cost clarification with the manufacturer.
Remedy of defects – repair
Functional faults within the factory warranty are
eliminated by our customer service under the fol-
lowing conditions:
1. The installation and connection was made un-
der proper treatment and observance of the valid
Schmid installation instructions and installation in-
structions, so that the problem can demonstrably be
traced back to fabrication or material defects.
Warranty period
The warranty period for our products starts from the
factory delivery, depending on the product:
5 years cast heating inserts
5 years basic stove fire rooms
5 years cassette stoves, cassette stoves
2 years boiler units
2 years for the electronic components
Operating elements, such as handles,
door hinges, rails
Interior linings *
Surfaces and glass panes *
Seals*
Fragile items *
Excluded from the warranty:
Fire-aected parts**
Wear parts***
*Interior lining
Due to the high temperatures in the firebox and dif-
ferent working conditions under high thermal loads,
cracks in the interior lining cannot be prevented - af-
ter all, this is a natural product (Schadot, Vermicu-
lite). As long as no larger pieces crumble out of the
plates, operation of the stove system continues to
be possible without problems.A warranty claim for
interior lining only comes into force if the boards /
shaped bricks dissolve due to poor masses in sandy
or lumpy form and thus impair the desired protective
function.
*Surfaces and glass panes
Discoloration on galvanized or painted surfaces,
sooty or burnt-in glass panes as well as any changes
that have arisen due to excessive heat exposure are
excluded from the guarantee.
30


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Camina-Schmid Neo Line 6554 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Camina-Schmid Neo Line 6554 in the language / languages: English as an attachment in your email.

The manual is 3.73 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Camina-Schmid Neo Line 6554

Camina-Schmid Neo Line 6554 User Manual - German - 32 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info