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6
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Brown streaks come
through the holes in
t
he soleplate and
stain the linen.
You are using chemical descaling
agents.
Do not add any descaling agents to the water in the
water tank.
You are not using the right type of
water.
Perform a self-cleaning operation and consult the
section “What water to use?”
Fabric fibres have accumulated in the
holes of the soleplate and are burning.
Perform the self-cleaning operation and clean the
soleplate with a damp sponge. Vacuum the holes of the
soleplate from time to time.
The soleplate is dirty
or brown and can
stain the linen.
You are ironing with an inappropriate setting
(temperature too high).
Clean the soleplate as indicated above.
Select the appropriate setting.
Your linen has not been rinsed sufficiently
or you are using starch.
Clean the soleplate as indicated above. Always spray
starch onto the reverse side of the fabric to be ironed.
Your iron is releasing
little or no
variable/TURBO steam.
The water tank is empty.
Fill the water tank.
The anti-scale valve is dirty.
Clean the anti-scale valve.
Your iron has a build-up of scale.
Clean the anti-scale valve and carry out a selfclean.
Your iron has been used dry for too long.
Carry out a self-clean.
Your iron needs recharging.
For optimum efficiency, place the iron on its base to
be recharged at each resting period.
You are not using the the variable steam
trigger.
Hold the variable steam trigger down while you iron
to obtain a constant flow of steam.
The variable steam has not been
activated.
Gently shake the iron in a horizontal position, while
holding down the steam trigger until the steam
output begins.
The soleplate is
scratched or damaged.
You have placed your iron flat on a
metallic rest-plate or ironed over a zip.
You have cleaned your soleplate with an
abrasive or metal pad.
Always set your iron on its base. Try to avoid ironing
over zips. Refer to the chapter “Clean the soleplate”.
Your soleplate is
releasing particles.
Scale is building up on the soleplate.
Carry out a self-clean operation.
Water is running out of
the water tank flap.
You have not closed the water tank flap
properly.
Check that the water tank flap is locked properly.
Water drips from the
holes in the soleplate.
You have stored the iron horizontally,
without emptying it and without setting
it to MIN.
See the section “Storing your iron”.
The red light on the
display panel flashes
when the iron is on the
base.
Connection problem between the iron
and the base.
Check that the iron is pushed back completely and
connected to the base.
The spray does not
spray.
There is not enough water in the water
tank.
Fill up the water tank.
The base moves on the
ironing board.
The base has not been properly
connected to the EasyFix system or the
EasyFix system is not properly fixed to
the ironing board.
Check that the base is properly connected to the
EasyFix system and that the EasyFix system is
securely screwed onto the board.
Your iron is cooling down.
You are not placing it on its base
regularly.
Place the iron on the base during each resting period
while you change your item of clothing.
If there is a problem
If you have any problem or queries, please contact our Helpline: 0845 602 1454 – UK / (01) 677 4003 – ROI or consult our
website – www.tefal.co.uk
•
Its exclusive active coating eliminates all impurities that can be generated under normal conditions of use.
• Ironing with an incorrect program can however leave traces that may require manual cleaning. In this case, it is
recommended that you use a soft damp cloth on the still warm soleplate so as not to damage the coating– fig.22.
Your steam iron is fitted with an Ultraglide soleplate (depending on model):
• Never use aggressive or abrasive products.
• When the soleplate is still warm, wipe with a damp cloth – fig.22.
Storing your iron
• Set the thermostat control to “MIN”. Disconnect the base and empty the tank – fig.23.
• Wait for the soleplate to cool – fig.24. Wind the cord around the iron and its base – fig.25.
• Carry the iron and the base with two hands – fig.26 and 27.
Environment protection first!
i Your appliance contains valuable materials which can be recovered or recycled.
‹ Leave it at a local civic waste collection point.
