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5.2 Inloggen wanneer u vóór overstap naar
glasvezel al wél internet van Caiway
had.
Om gebruik te maken van de Caiway Interactieve TV-app moet u
eenmalig het wachtwoord van uw Caiway e-mailaccount opnieuw
instellen. Dit doet u als volgt:
1. Ga naar www.mijncaiway.nl en log in met uw klantnummer
(of gebruikersnaam) en wachtwoord.
Bent u uw inloggegevens voor Mijn Caiway kwijt?
Kijk dan op www.caiway.nl/mijncaiway
2. Ga naar My Internet en kies voor Beheer hoofdaccount.
3. Stel uw wachtwoord opnieuw in.
Inloggen op de Caiway Interactieve TV-app.
1. Tablet en smartphone: download de Caiway Interactieve TV-app in
de Apple Appstore of Google Play Store.
Laptop/pc: ga in uw webbrowser naar tv.caiway.nl
2. Log in met uw gebruikersnaam en wachtwoord.
Let op!
Gebruikt u het Caiway e-mailadres in een e-mailprogramma op uw
tablet, smartphone en/of laptop/pc? Houdt u er rekening mee dat u
het nieuwe wachtwoord van uw e-mailaccount óók in de instellingen
van uw e-mailprogramma moet wijzigen. Kijk voor meer informatie
op www.caiway.nl/email
Uw gebruikersnaam is gelijk aan uw korte e-mailadres van Caiway
zonder extensie.
Voorbeeld
Korte e-mailadres: naam@caiway.nl
Gebruikersnaam is dan: naam
Uw wachtwoord is gelijk aan het wachtwoord van uw Caiway
e-mailaccount.
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