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TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
FIRST USE
There is a burning smell when
the machine first starts and a
beverage button is pressed.
- Machine heating up for the first
time.
- There may be a slight burning smell
coming from the machine when first
used. This is caused by the water heating
as it travels through the pipes and will
dissipate.
- PLEASE NOTE: Steam may appear
be seen coming from the Capsule
Compartment, this is steam from the
hot water entering into the Capsule
Compartment and will dissipate.
Water residue within the
machine on opening.
- The system is quality checked
prior to dispatch. There may be
residual water left from testing.
- The water residue will be removed when
you conduct the ‘First Time Use’ on Page 9.
RED INDICATOR LIGHT
No beverage is brewed.
The Indicator light blinks RED
and beeps continuously.
- The Water Tank is empty - Fill the Water Tank with fresh water.
Press Single or Double Espresso button.
When the buttons remain steadily lit, the
appliance is ready for use.
The Indicator Light is on and
steadily lit in RED. Water comes
out cold.
- Heating problems.
- Incorrect use of the Tea button.
- Turn off the machine, then turn it back on
after a few minutes.
- The Tea button is only to be used for Tea
capsules and hot water.
Note: If the RED Indicator Light remains
steadily lit after turning the machine off and
on, perform a Factory Reset as described
on Page 25.
If the problem persists please contact the
Caffitaly Customer Service Line on:
- AU: 02 9846 0307
- NZ: 0800 450 894
The RED Indicator light is lit
steadily and the buttons are
flashing.
- Priming Press the Double or Single Espresso
button to commence the Prime process.
Refer to Page 9, ‘First Time Use’.
ORANGE INDICATOR LIGHT -
DESCALING. The Indicator Light
is lit ORANGE.
- Machine requires Descaling.- Refer to ‘Descaling’ on Page 25 to
descale the machine.
Pressed the Cleaning button
and my machine went into
Descaling Mode.
- Cleaning button held down
for 2 seconds or more.
- To stop the Descaling Mode, press the
Cleaning button again. The Descaling
Mode will stop and the button lights will
flash as the machine warms up.
BUTTON LIGHTS
The machine is on and the Milk
button lights are not lit.
- The Milk Jug is not in position
correctly.
- Firmly place the Milk Jug into the Milk Jug
Connector on the machine. Ensure there
is no gap between the Milk Jug Connector
and the machine. Refer to Diagram 3,
Page 7.
30


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