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No beverage is brewed.
The Indicator light
blinks RED.
The coffee is not
hot enough.
The lever cannot be
lowered.
The Indicator light
is on and steadily lit in
RED and water is cold.
When a coffee dispensing
button is pressed, the
machine seems to start
running, but stops without
dispensing coffee or after
dispensing only a small
amount.
Indicator Light is Orange
If any of the above solutions are not correcting your problem or you have any further
questions/enquiries, please contact the Caffitaly System Customer Service line on:
AU 02 9846 0307 I NZ 0800 450 894.
- The used capsule drawer
is full or a Capsule stuck
inside the machine.
- Heating problems.
- Incorrect quantity
programming.
- Machine requires
Descaling.
Incorrect coffee capsule
being used.
Coffee grinds appearing
in cup.
- Empty out the used capsule
drawer.
- Gently push down on jammed
capsule with a new capsule.
- RESET the machine as per
instructions on Page 16.
- If problem persists please contact
the Caffitaly System Customer
Service Line on AU 02 9846
0307 I NZ 0800 450 894.
- Reprogram the quantity
corresponding to that button. See
chapter. “Programming the
quantity of coffee in a cup” on Page
10.
- If that doesn’t work follow the
RESET instructions as illustrated
on Page 16.
- Refer to sections - Descaling and
perform the steps to descale
machine found on Page 13.
- Capsules suitable for the Caffitaly
systems are only suitable for this
machine (there will be a Caffitaly
logo on the packaging).
- Cold milk, cups or mugs. - Preheat milk and preheat cups or
mugs by running under hot water.
- The water tank is empty.
and/or
- Incorrect use of the
Tea button.
- Fill the tank with fresh water.
Press Single Espresso button.
When the buttons remain steadily
lit, the appliance is ready for use.
- The Tea Button is Only to be used
for Tea Capsules and hot water.
PROBLEM CAUSE SOLUTION
TROUBLESHOOTING
17.
18


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