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20 EN
Troubleshooting
Symptom Verication item Solution
Power does not turn
on.
Is the power plug securely
inserted in the power outlet?
Insert the power cord securely in the
power cord connecting port of the base
unit and the power outlet.
Air does not ow
Air volume is low
Has the lter been taken out
of the plastic bag when it was
installed?
Take the lter out of the plastic bag and
install it again.
Is the air inlet or outlet dirty? Clean and remove dirt off the air inlet or
outlet on the base unit. If the condition
does not improve even after cleaning
the product, replace the lter with a
new one.
The Power indicator
on the control panel
is ashing.
Is the lter cover completely
closed?
Verify to ensure that the lter has been
installed properly and close the lter
cover completely.
The Odor & Dust
monitor remains
orange.
The dust sensor and odor
sensor can sometimes react
to changes in temperature or
humidity, as well as to gases
emitted from sprays.
Give it some time and see if the color
of the Odor & Dust monitor changes to
yellow or blue.
20


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